The contact owns a 2021 Ram 1500. The contact stated that while reversing, the steering wheel seized. The contact stated that the wheels were turned to the left during the failure. The traction control warning light was illuminated, and the service trailer brake message was displayed. The vehicle was towed to the local dealer, who was unable to release the steering column to place the vehicle on the lift. The vehicle was diagnosed and determined that the rack and pinion and steering column needed to be replaced, but the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.

- Monroeville, PA, USA

The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the power steering function failed to operate as intended. Additionally, the electronic power steering failure warning light was illuminated. The contact turned off and restarted the vehicle and the electronic power steering warning light was off. The contact stated that the electronic power steering function was reset. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact was advised that if the failure should reoccur, the rack and pinion would need to be replaced. The vehicle was not repaired. The contact stated that the failure occurred intermittently. The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for diagnostic testing. The vehicle was taken to the dealer; however, the failure could not be duplicated. The failure mileage was 38,000.

- Sylvania, OH, USA

The contact owns a 2021 Ram 1500. The contact stated while driving at various speeds and steering to the right, there was an abnormal sound coming from the steering wheel. The vehicle was taken to the dealer, where it was diagnosed that the upper steering column assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was approximately 40,000.

- Malden, MA, USA

Two months after I bought the truck in late 2021 I noticed the steering wheel would jerk causing me to swerve, and then the power steering completely failed. I took the truck to the dealership, and the problem disappeared while I was there. The dealership couldn-??t recreate the issue. Then it happened again. I took a video and took it to the dealer who replaced the steering assembly in February 2023. No issues until yesterday, January 20, 2024. The same thing happened again! Power steering completely failed! The car is now out of warranty, yet this is the third time the issue happened, even after the dealer replaced the part. This is not safe! I had my child with me when this happened yesterday, and we almost crashed into a parking garage column.

- Hampstead, MD, USA

The turn signal self-cancelling feature does not function properly. Specifically, the left hand turn signal does not disengage. This has become a safety risk as I am unaware that it does not disengage on some occasions. The vehicle has not been inspected by a dealer/manufacturer.

- Goodyear, AZ, USA

In approximately August 2021 the vehicle stopped operating at highway speeds. When the vehicle stopped operating, it caused the auto parking brake to engage as well as the engine to shut down. All steering was lost and it caused my vehicle to skid off the side of the roadway. since then, numerous other electronic failures have happened in the car even after multiple attempts for warranty service to include additional engine failures luckily, at stoplights the vehicle is currently in the shop again for additional electrical problems related to the start stop button in the vehicle, it appears that ram does not take responsibility for the defect, and this should be investigated. If I would have been near any trees, pedestrians other vehicles or buildings, I would-??ve surely run into them without any control whatsoever over my vehicle.

- Oak Point, TX, USA

Has happened a few different times but didn't know what was happening. I'm driving, yesterday was on the highway at 65mph and my truck suddenly "stalls out" for a few seconds! I almost lose control of the vehicle! No power steering no brakes no control and then all of a sudden comes back on. Cars going behind me are driving around me. Scariest thing ever happened while driving. I first noticed it a year ago but was not a interstate wasn't as scary. Then has happened through out the year 4 or 5 more times. The VIN says no recalls but it sounds exactly like the powertrain control module problem. My truck is a hemi 5.7-liter engine that is randomly stalling multiple times now almost causing me to wreck!

- Parker, CO, USA

For past month have been getting "service power steering" mssg when starting truck with no power steering..turn truck off it resets and all is fine. Yesterday 6/7/23 started truck now light stays 9n and have had intermittent loss at times with power steering called dealer and have appointment Wednesday 6/14/23 for recall issue and this problem at Shivley Motors in chambersburg PA. Have been reading forum about this issue and will update upon diagnosis from dealer. My vehicle has the electronic steering assist so there is no pump or fluid that I am able to check it is all incased in a gear box and seems that 2013 thru 2019 had recall for this issue. I am concerned of my loss of steering driving to myself and passengers. Dealer did not seem concerned which concerns me this writing is document.

- Saint Thomas, PA, USA

I had issues with the electrical systems on various occasions. There were times when the vehicle shut down in middle of driving while other times some functions such as keyless entry or auto braking didn't work. I took the vehicle to the dealership on 3 separate occasions and they said that they could not recreate the issues but rewired the system. I still had issues and was told that as long as the engine light is not blinking it is safe to drive. On 4/11/2023 while driving full speed on the highway, the electrical system stopped and i lost brakes and steering. This caused me to crash into the car in front of me. In addition, the auto braking did not engage and the airbags did not deploy

- Spring Valley, NY, USA

In the last week, truck shut down in the middle of acceleration in the middle of an intersection. All truck electronics shut down completely for 30 min, even the ability to lock and unlock vehicle. Today, while going 49 miles an hour, the breaks and steering shut down completely for several minutes.

- Ventura, CA, USA

vehicle stalled and shut off while merging into traffic. Dash lit up and ebrake engaged. No check engine light after incident.Extremely unsafe and could have caused an accident on coming traffic had to swerve out the way to avoid an accident. No prior warnings and has happened twice now.

- Richmond, TX, USA

While starting to drive forward or backward turning, there is a shutter vibration felt slightly heard. It also has grinding shutter vibration at turn in intersection during the turn. The dealer on the 3 complaint visit replaced a front passenger CV Joint and bearing, upon picking the truck up it did it immediately again. Could not return as it was the service department closing time. There is also vibration grinding around 50 mph and up. Dealer states they can not duplicate issue. This is abnormal and concerns me as in a turn or higher speed, something breaks will put my family's lives and other motorist in danger. Also when using AC defrost vent stays open and will cause dew on the windshield.

- Milton, FL, USA

While driving my vehicle a message came up stating (service Power steering) at which point I completely lost power steering. This almost caused an accident as I was towing 6500lb boat/trailer and had little to no control with my steering. The power steering lost function twice and after letting truck set for couple of hours the power steering functioned again. Note this is a Electric Power Steering (EPS) I am 2nd owner and vehicle is under mfg warranty but when I dropped it off at Dodge Dealership I found out that the truck was in at 5000 miles due to same issue and the rack and pinion was replaced. This issue has reoccurred at 8885 miles and poses a definite safety issue.. I am waiting for follow up from the service department to advise what the issue is, however after researching on line found this has been a common issue and I have not seen any recalls on the rack and pinon and EPS Power steering.

- Tulare, CA, USA

Engine shut off from a quick stop. After I pressed the gas to go again rolled through intersection and stopped. Had to be put in park restarted and take the e-brake off to get to go again

- Valparaiso, IN, USA

After letting the truck warm up for at least 3 to 5 minutes, got in the truck and drove less than a mile and came to a second stop the engine stalled. Also I do not have the E torque system. I've also had an issue from day one a purchase of the truck and even filed a complaint with FCA about my stability control activating on certain turns under 30 miles an hour.

- Henderson, NV, USA

I was turning left at a stop sign. As I turned, at a low speed, the enigine shutoff. I lost use of the electric steering and the truck came to a stop. The parking brake automatically engaged. Putting the brakes on, I placed the truck in park and restarted the engine. It started back up. I disengaged the parking brake and took off.

- Lake Charles, LA, USA

Power steering intermittently fails. Loss of power steering while driving and service power steering warning message and beeps turn on during failure then shuts off when power steering restored. Loss of power steering nearly caused an accident. Symptoms started two weeks ago and increasing in frequency and severity. I am bringing truck back to dealer for investigation.

- West Newbury , MA, USA

Driving 30-35mph in city streets the truck suddenly could not be steered. The steering wheel could be moved lock to lock with one finger with seemingly no connection to the steering mechanism. The truck pulled to the right, striking several parked cars with the right front end of the truck. The police officer who made the report felt the steering wheel problem was the likely cause of the accident. There was no warning ahead of time such as dashboard warning lights, noise, smoke or other symptoms. The truck remains in a local body shop where the owner noted that he had never seen a similar steering wheel symptom in impacts much more extreme than 30-35 mph. Further inspection once the truck was placed on a lift reveals the steering column was snapped in two at the level of the firewall. Again, the body shop owner and his staff have never seen that occur before in any vehicle. Obviously a vehicle that suddenly loses steering control while moving is a clear and present danger for any occupants of my vehicle as well as anyone in nearby vehicles, thus my concern. I did report this immediately to FCA (Dodge) and they assigned an incident report but at the time I notified NHTSA 4 weeks after the accident, they had not ever gotten back to me.

- Terre Haute, IN, USA

At 10221 mileage totally lost the steering and at that time indicator displays "Power Steering Unavailable, Service Required". Lost control of vehicle. Stopped and re-started engine and indicator was off and steering returned for right hand turns.. Very difficult to turn left. At 10246 miles lost steering again and same display indicator came on. Dealer was very helpful. Steering returned after service and lost steering again at at 10,396 miles. Presently the vehicle will turn right easily and very difficult to turn left or to go straight it take extreme pressure on the steering wheel. Very uncomfortable to drive.

- Clayton, NY, USA

Driving down the highway and steering just got real stiff then warning light came saying I lost power steering and it needs service.I only have 6600 miles on it and I could of got in an accident.

- Vineyard Haven, MA, USA