This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, and the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 37,000.
Truck shuddered and stalled in traffic on the highway. Was able to restart after a minute but it stalled and stopped again repeatedly leaving me vulnerable to a collision. This also occurred last summer on the interstate and the truck was towed to a dealer but they said they could not find anything wrong. Truck is currently at the dealer.
2nd Time it has been taken to the shop for Timing cover oil leak, Environmental hazard and Oil on my Garage floor caused me to Fall while taking out the Trash. This was after I cleaned the Garage Floor after the first Leak. I did some research online and see that this is a CONTINUIOS PROBLEM with many other EcoDiesel Trucks. My Truck is under 18000 miles and has been repaired once and is currently in the Shop as of Today 5-18-2024 been a week so far.
We purchased a new 2021 Dodge Ram in November of 2021 from Desert 215 Superstore in Las Vegas, NV. Nine months later the truck stalled while driving. The dealership kept the truck while they repaired the fuel pump. They had our truck for seven months while they attempted to repair it. The dealership couldn't figure out how to repair the underlying cause of the faulty fuel pump--therefore they replaced the powertrain, transmission, and engine. Approximately, one year later on [XXX], 2024, the truck stalled while crossing a busy intersection--my husband had our two young sons in the car which could have resulted in a serious accident but thankfully did not. We received a recall notice again last night about the fuel pump along with two other notices. Therefore it was not repaired correctly the first time. I looked up the vehicle information online and there are several class action lawsuits due to the aforementioned as this imposes a serious safety and hazardous risk to our family along with other drivers that can potentially result in injury or death. The entire vehicle needs to be recalled for a manufacturer defect under the premise of product liability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine gaskets blow up just after the 60000 miles warranty..no warning light on dashboard... battery fails before the 2 year warranty...starter failed when engine replaced it...no warning light....rear sensors fail since i bought it..never fixed... with exception of the rear sensors... everything is paid on my wallet money... dealership doesn't want to fix it under warranty
- West Valley, UT, USA
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On 11/23/23 my check engine light came on suddenly with the code P020E upon reviewing information online I determined there was a recall on my truck for the HPFP (Manufacturer Recall NumberZ96 NHTSA Recall Number22V-767). The following day the check engine light went away but I took the vehicle to a dealer in Florence South Carolina (Legacy Chrysler Jeep Dodge RAM) to have the vehicle inspected before driving. They refused to look at the vehicle and told me they wouldn't look if the light was not on. They told me to drive with the vehicle. I was traveling for the holidays and continued home. When approaching home (Plymouth, MA) the check engine light along with two errors to service the electronic stability control and to service the electronic throttle control came on. I immediately stopped driving and then took the vehicle to the local dealer when they opened on Monday 11/27 morning (Best Chrysler in Plymouth). They did not provide me with a loaner and have not provided me with updates since dropping the vehicle off and have not returned my phone calls. It is concerning that there was a recall and I was not notified of this when I took my vehicle in for service on 9/14/2023. I am not sure if the incident was related to this recall but regardless they have not resolved the issue or communicated with me and have not provided me with a loaner which I was told I was entitled to.
Exhaust Concern. In July 2023, the left exhaust manifold cracked down whole manifold, mileage was 51,369. This was repaired under 60,000 miles Powertrain Warranty. In October 2023, the right exhaust manifold cracked down whole manifold and is scheduled for repair when parts arrive, mileage is 54,850. This will also be repaired under 60,000 miles Powertrain Warranty. There were no warnings, only that we were aware of the tapping sound from cold start on both sides of vehicle. After looking online, we realized that other Ram owners were reporting that this is a problem and believe this should be a recall with a permanent fix for the problem. With our warranty about to expire, we are concerned that the repairs are like a band-aid that if/when this happens again we will have to pay to have repaired.
The contact's son owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V265000 (Power Train). The contact stated that on several occasions while driving at various speeds, the vehicle began to lose motive power. The vehicle was pulled over to the side of the road where the vehicle was unable to restart on several occasions. The vehicle was taken to a dealer where it was diagnosed that the powertrain control module calibration software needed to be updated. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
There is clunk coming from the rear of the vehicle when I put into Drive or Reverse. The noise is also present when I deaccelerate and it is very present when I am towing my boat which is i the legal towing capacity of this vehicle. It also has developed a vibration since this has started and has steadily gotten worse over time.
After 4 days of ownership with less than 15,000 miles on it the truck died in intersection. No warning lights came on. Truck would not restart and is currently at the dealership.
Has happened a few different times but didn't know what was happening. I'm driving, yesterday was on the highway at 65mph and my truck suddenly "stalls out" for a few seconds! I almost lose control of the vehicle! No power steering no brakes no control and then all of a sudden comes back on. Cars going behind me are driving around me. Scariest thing ever happened while driving. I first noticed it a year ago but was not a interstate wasn't as scary. Then has happened through out the year 4 or 5 more times. The VIN says no recalls but it sounds exactly like the powertrain control module problem. My truck is a hemi 5.7-liter engine that is randomly stalling multiple times now almost causing me to wreck!
The contact owns a 2021 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost motive power and stalled. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle was restarted and operated normally. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the crank shaft positioning sensor, motor generator unit (MGU), and Hybrid battery control module failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.
The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle regained motive power independently. The vehicle was taken to the dealer and was diagnosed with power train failure. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V265000 (Power Train). The contact stated that the failure had reoccurred; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
Two engine/powertrain related issues: 1) Push START/STOP button does not function properly. The button must be pushed multiple times in order to turn the engine on or off. This is was reported to my local RAM dealership, however they were unable to resolve. 2) Engine shutoff on two (2) occasions while driving on-the-road. One of the incidents nearly caused a major accident, as the vehicle became stranded in the middle of a busy intersection. Driver display screen immediately displayed errors messages for power steering and trailer. This is was reported to my local RAM dealership, however they were unable to resolve.
Vehicle would not shift from 1st gear when starting off. Had to pull of to the shoulder to turn off the vehicle and restart. Said "service transmission" and check engine light lit.
A D V E R T I S E M E N T S
- Taunton, MA, USA