This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving and my vehicle make a dinging sound, all the lights on the dash came on and the truck started accelerating on its own. I did not have the cruise control nor was I pressing the accelerator and the truck was accelerating by itself. If i used the brakes the truck would slow down, but when I released the brakes the truck would self accelerate again. If I turned the truck completely off and back on it went away for a couple days but then happened again. This was a super dangerous situation as it was happening suddenly and without warning and I could have easily struck another vehicle or a pedestrian or lost control of my vehicle and wrecked. The issue happened out of no where on its own, was not triggered by anything and could easily cause serious harm to others if this happens to them. The issue has been confirmed and repair by Safford Dodge of Fredericksburg VA. (See attached service invoices) They deemed it a failed connection for acceleration pedal. They replaced it and there has not been an issue since. All of the warning lights and service lights on the dash became lit when this issue started happening.
The contact owns a 2021 RAM 1500. The contact stated while driving at an undisclosed speed, the traction contract warning light illuminated. The contact stated that the steering and the service brakes did not function as intended. The contact stated that the brake pedal was depressed, however, the vehicle failed to stop as intended. In addition, the steering was inoperable and very hard to steer. The contact stated that snow was on the ground and due to the failure, the contact's vehicle crashed into a concrete curve. The contact stated that when the vehicle crashed into the concrete curve, the service brakes and the steering were independently reset. The vehicle was damaged on the front driver's side rim, however, the vehicle was undrivable. The vehicle was being towed to the local tow yard. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. No injuries were sustained. A Police report was filed. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 75,327. VIN tool confirms parts not available.
Ice and snow packs in the underbody of the truck. Specifically, over the exposed cable that moves a few inches to transition the truck to park (for ram trucks with rotary knob for shifter) Ice builds up on exposed cable and prevents truck from safely shifting into park causing error messages and rolling concerns. This issue has been confirmed with my dealership and is all over ram 1500 online forums from 2016 to present. Cable needs to be protected (encased) from snow/ice build up.
vehicle lost acceleration power while rpm's went up to 7. I put into neutral and then back into drive and problem corrected itself. This is second time this year. When dealer looked at vehicle several months back they could not find the problem.
- Novi, MI, USA
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Check engine light turned on, i checked with two different code check device readers and both came up with code "P26FB" Powertrain System, Update Powertrain Control Module (PCM).
The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
ON 9 separate occasions, the truck has issued the same warning light for "Powertrain Malfunction Indicator Light". We have written records and emails of specific days each time the truck lights issued this warning. On 2 of these 9 alerts, the truck completely shut down and was unable to start for approximately 30 minutes. We have taken the truck to the dealer multiple times and they have been unable to address this issue. Recently, we saw that RAM recalled 1.2mm trucks of the same model and year as our truck. The recall is number 24V65300. I do not know if this is related but this seems very similar to the software problems we are having on this truck. The fact that this electronic malfunction completely shuts down the truck is very concerning.
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, and the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 37,000.
Truck shuddered and stalled in traffic on the highway. Was able to restart after a minute but it stalled and stopped again repeatedly leaving me vulnerable to a collision. This also occurred last summer on the interstate and the truck was towed to a dealer but they said they could not find anything wrong. Truck is currently at the dealer.
2nd Time it has been taken to the shop for Timing cover oil leak, Environmental hazard and Oil on my Garage floor caused me to Fall while taking out the Trash. This was after I cleaned the Garage Floor after the first Leak. I did some research online and see that this is a CONTINUIOS PROBLEM with many other EcoDiesel Trucks. My Truck is under 18000 miles and has been repaired once and is currently in the Shop as of Today 5-18-2024 been a week so far.
We purchased a new 2021 Dodge Ram in November of 2021 from Desert 215 Superstore in Las Vegas, NV. Nine months later the truck stalled while driving. The dealership kept the truck while they repaired the fuel pump. They had our truck for seven months while they attempted to repair it. The dealership couldn't figure out how to repair the underlying cause of the faulty fuel pump--therefore they replaced the powertrain, transmission, and engine. Approximately, one year later on [XXX], 2024, the truck stalled while crossing a busy intersection--my husband had our two young sons in the car which could have resulted in a serious accident but thankfully did not. We received a recall notice again last night about the fuel pump along with two other notices. Therefore it was not repaired correctly the first time. I looked up the vehicle information online and there are several class action lawsuits due to the aforementioned as this imposes a serious safety and hazardous risk to our family along with other drivers that can potentially result in injury or death. The entire vehicle needs to be recalled for a manufacturer defect under the premise of product liability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine gaskets blow up just after the 60000 miles warranty..no warning light on dashboard... battery fails before the 2 year warranty...starter failed when engine replaced it...no warning light....rear sensors fail since i bought it..never fixed... with exception of the rear sensors... everything is paid on my wallet money... dealership doesn't want to fix it under warranty
On 11/23/23 my check engine light came on suddenly with the code P020E upon reviewing information online I determined there was a recall on my truck for the HPFP (Manufacturer Recall NumberZ96 NHTSA Recall Number22V-767). The following day the check engine light went away but I took the vehicle to a dealer in Florence South Carolina (Legacy Chrysler Jeep Dodge RAM) to have the vehicle inspected before driving. They refused to look at the vehicle and told me they wouldn't look if the light was not on. They told me to drive with the vehicle. I was traveling for the holidays and continued home. When approaching home (Plymouth, MA) the check engine light along with two errors to service the electronic stability control and to service the electronic throttle control came on. I immediately stopped driving and then took the vehicle to the local dealer when they opened on Monday 11/27 morning (Best Chrysler in Plymouth). They did not provide me with a loaner and have not provided me with updates since dropping the vehicle off and have not returned my phone calls. It is concerning that there was a recall and I was not notified of this when I took my vehicle in for service on 9/14/2023. I am not sure if the incident was related to this recall but regardless they have not resolved the issue or communicated with me and have not provided me with a loaner which I was told I was entitled to.
Exhaust Concern. In July 2023, the left exhaust manifold cracked down whole manifold, mileage was 51,369. This was repaired under 60,000 miles Powertrain Warranty. In October 2023, the right exhaust manifold cracked down whole manifold and is scheduled for repair when parts arrive, mileage is 54,850. This will also be repaired under 60,000 miles Powertrain Warranty. There were no warnings, only that we were aware of the tapping sound from cold start on both sides of vehicle. After looking online, we realized that other Ram owners were reporting that this is a problem and believe this should be a recall with a permanent fix for the problem. With our warranty about to expire, we are concerned that the repairs are like a band-aid that if/when this happens again we will have to pay to have repaired.
The contact's son owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V265000 (Power Train). The contact stated that on several occasions while driving at various speeds, the vehicle began to lose motive power. The vehicle was pulled over to the side of the road where the vehicle was unable to restart on several occasions. The vehicle was taken to a dealer where it was diagnosed that the powertrain control module calibration software needed to be updated. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
There is clunk coming from the rear of the vehicle when I put into Drive or Reverse. The noise is also present when I deaccelerate and it is very present when I am towing my boat which is i the legal towing capacity of this vehicle. It also has developed a vibration since this has started and has steadily gotten worse over time.
A D V E R T I S E M E N T S
- Mineral, VA, USA