10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 1
Average Mileage:
10,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Ram 1500 drivetrain problems

drivetrain problem

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2020 Ram 1500 Owner Comments (Page 1 of 2)

problem #28

Mar 012024

1500

  • 20,000 miles

A D V E R T I S E M E N T S

The contact's husband owns a 2020 Ram 1500. The contact stated that the vehicle failed to respond when shifted into reverse(R). Additionally, the rearview camera was inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where it was determined that the transmission needed to be replaced under NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was not yet available. The vehicle was not repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.

- Cumming, GA, USA

problem #27

Jul 312023

1500

  • miles
The contact owns a 2020 Ram 1500. The contact stated while driving 40-45 MPH and depressing the accelerator pedal, the vehicle failed to respond, jerked and stalled. The contact was able to pull to the side of the road. The contact stated that the vehicle was able to restart, but sputtered. The contact stated that he turned off and restarted the vehicle, and continued driving; however, the vehicle failed to exceed 40 MPH. The vehicle was taken to the dealer, where it was determined that the turbocharger had failed. The dealer informed the contact that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken back to the dealer, where the turbocharger and the harness were replaced. Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Occupant Classification System (OCS) sensor and the electronic throttle body had failed. An unknown repair was performed; however, the failure persisted. The vehicle was taken back to the dealer, where the OCS sensor and the electronic throttle body were replaced. Additionally, there was water leaking inside the vehicle through the third brake light, and the dealer repaired the third brake light. The contact stated that the check engine warning light later illuminated. The vehicle was taken back to the dealer, where it was determined that the Ram air dam system had failed. The dealer cleared the codes; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 34,115.

- Miami, FL, USA

problem #26

Jan 292024

1500

  • miles
I have a 2020 Dodge Ram that has 75,000 miles on it. It has already broke down requiring a new transmission ( Jan of 2023 at 61,349 miles) and on [XXX] at 83,000 miles I, again, broke down and found it to be a valve spring. I have inquired as to the frequency of these occurrences in other Rams and a was told neither one of these occurrences should have happened. I jumped the hoops of the warranty and have put out almost $1,000 for the warranty company to "inspect" the engine, valve spring & tranny items that I should not have had to deal with in the first place. At first, the warranty company was willing to discuss possible retribution of some sort given the rarity of the break downs that occurred. I had a caseworker and now I cannot get anyone on the phone to even discuss this with any longer. Always being told "In a meeting", "Not available". With my last call being today and told SOMEONE was going to call. I have received emails noting "it is being investigated" and also told someone would reach out. NOW I have developed anxiety over this truck as, I travel. I'm terrified that I will be stuck in the middle of no where in the middle of the night. Both occurrences happened at night while alone! I am a [XXX]! Perhaps that's why ? I have been without a vehicle since that time and even the auto repair place had a very hard time in getting warranty company to pay. Truck is home now but now Im afraid to drive it anywhere. This was my dream truck and Im heartbroken at the total disrespect that has occurred for my safety and for anyone else who has had to go through this - I do have invoices but it wouldn't let me download them. I can send them via email. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hernando Beach, FL, USA

problem #25

Feb 012024

1500

  • miles

A D V E R T I S E M E N T S

Issues with the ABS system and also showing many defects with controller causing problems in the CV axle which had to be replaced as well

- Little Rock, AR, USA

problem #24

Jul 212023

1500

  • miles
While traveling down C470 Eastbound my truck experienced some type of mechanical failure. While on the corner above the bridge for Wadsworth Avenue I felt a sudden loss of control with the truck pulling to the right side of the highway. I immediately took action to pull the truck off the highway while also wrestling for control of the steering to keep the truck from running into the barrier and off the bridge. I was able to bring the truck to a stop just following the bridge (About 100ft). Upon inspection I found the right front tire had folded under itself. It seemed that the upper control arm on the vehicle snapped, pulling out the drive shaft in the process and damaging items like the steering linkage, brakes, tire, brakeline, etc. Dealership diagnosis was: Found right front upper ball joint separated causing excessive damage to the front end components. Only additional work that has been done to the truck was by MOPAR with their 2 inch lift kit, certified by Fiat Chrysler and Mopar for this specific truck. Kit number 77072424 SUSP KIT-LIFT. Dealership did inspection of vehicle 2 days prior to incident with no issues found. I was not able to attach pictures and PDFs to this form

- Lakewood, CO, USA

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problem #23

Nov 012023

1500 8-cyl

  • miles
Frequent and expensive starter failure and replacement rate for Hemi V8 equipped trucks.

- Warminster, PA, USA

problem #22

Oct 092023

1500

  • miles

A D V E R T I S E M E N T S

Transfer case has failed per dealer inspection and diagnostics. Several lights turned on. Burning smell in/outside of vehicle. Vehicle will jerk from time to time. Parts are apparently on back order for several weeks and I have been told the vehicle is drivable even though transfer case issues / failures can be a serious safety issue.

- Oak Park, IL, USA

problem #21

Sep 222023

1500

  • miles
When accelerating and turning full left or right grinding sounds can be heard coming from the rear differential. It sounds like the gears in the rear differential are binding up. Per dealer a full differential rebuild is required.

- Monument, CO, USA

problem #20

Sep 012020

1500

  • 35,000 miles
The contact owns a 2020 Ram 1500. The contact stated that upon a cold start of the vehicle, the vehicle stalled while depressing the accelerator pedal. In addition, the contact stated that the vehicle intermittently stalled while driving at various speeds. The contact stated that the shift to park message was flashing on the instrument panel during the failure. The dealer was notified of the failure, but the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000.

- Winter Haven, FL, USA

problem #19

Jun 042023

1500

  • miles
After pulling out of a parking lot, I was accelerating, probably between 30-40mph, and the transmission suddenly slipped into neutral. I had just merged into traffic and because of this defect in the transmission, my truck was sharply slowing down with several other vehicles behind and beside me. Thankfully I drove a manual transmission for years so I knew what was happening. I physically turned the gear selector to neutral and right back to drive and I was able to regain control. However, in that time, my speed probably decreased about 10mph. Had I been on a highway or in front of an inattentive driver, a serious accident could have occurred. After doing some research, I see this has happened to several other people with the same vehicle. I will definitely be taking my truck in this week. It-??s still under warranty with about 23k miles.

- Milledgeville, GA, USA

problem #18

Apr 262023

1500 8-cyl

  • miles

A D V E R T I S E M E N T S

My vehicle is a 2020 Ram/1500 BIG HORN/LONESTAR (with 5.7L HEMI - V8) My VIN is - [XXX] The Engine system failed/malfunctioned while driving on the highway. (It is currently available for inspection upon request.) I will however be taking the vehicle in for an engine rebuild and reinstall on or around May 30th, 2023. My safety and the safety of others was put great risk when my engine sputtered and vehicle rapidly slowed down on the freeway, during rush hour traffic; nearly causing rear end collision. Check Engine warning lamp came on and started flashing at the time of the failure, this was first time it happened. My vehicle was diagnosed from a mechanic/technician at Milosch's Palace Chrysler Dodge Jeep Ram in Lake Orion, Michigan. The technician said that the engine failed due to issue with Cylinder #7 and will need to be replaced - at a cost of nearly $11,000. I did find a licensed repair facility that will do a complete engine removal, overhaul and rebuild including a 24 Month Warranty. According to the gentleman at the repair facility, this is a common issue, and they are on working rotation, repairing 12-15 HEMI Engines at any time due to this common failure. 5.7L HEMI Valve Train issues have been documented over and over; this is a known issue for many years. There have been several cases where HEMI engine owners have filed lawsuits against automobile manufacturer, alleging defects or performance issues with their engines. In some cases, these lawsuits have been successful in securing damages for the owners. I could provide you with some general examples. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Lake Orion, MI, USA

problem #17

Mar 062023

1500

  • miles
I have a 2020 RAM 1500 truck with 35,000 and one of the two bolts holding the exhaust together has corroded complete off and the second is heavily corroded. The flange where these bolts have corroded holds the complete front section and back section on the exhaust together so if this second bolt fails, the complete exhaust will separate in the center and be extremely dangerous if this happen while the vehicle is being driven. I also have friends who had had the same issue with their RAM 1500 Hemi trucks and see multiple posts on line complaining about this same issue.

- Massillon, OH, USA

problem #16

Mar 262023

1500

  • 113,000 miles
The contact owns a 2020 Ram 1500. The contact stated that while his uncle was driving at 70 MPH, the transmission inadvertently shifted from drive(D) to park(P). No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.

- Broken Arrow, OK, USA

problem #15

Feb 112023

1500

  • miles
This occurred twice under normal operating conditions. Started to proceed when light turned green RPMs went to 6000 and the gas pedal became mush no power, had to put truck back in neutral and then drive. That fixed the problem. This also occurred why driving on highway at 70MPH, applied gas and the RPMS went to 6000 pedal became mush basically lost power then put in neutral then drive again and the problem was fixed.

- Wilmington , DE, USA

problem #14

Dec 152022

1500

  • miles
After driving in a few inches of wet snow for about 20 minutes enough snow built up around the transmission that when I went to shift it into park it failed to do so. The dash displayed that there was an error with the transmission and it was unable to determine what gear I was in. The truck was not able to fully turn off and was stuck in accessory mode as a result. After changing gears multiple times with no luck I was finally able to shift it to drive and get moving again. I then proceeded to get it scheduled by the local dealership in my area to see if they could figure out what the problem was. after inspecting it they informed me that there was snow buildup on my transmission that caused the park/neutral switch to get stuck/not work. They removed the snow and said that everything was operating normally, but informed me that it was a self-inflicted issue and not a fault of the design or manufacturer. The issue has been temporally resolved by removing the snow, but there seemed to be no permeant fix for the issue.

- La Crosse, WI, USA

problem #13

Nov 162022

1500 8-cyl

  • Automatic transmission
  • 20,000 miles
The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked and idling, the vehicle inadvertently rolled forward without warning. The vehicle rolled forward and pinned his brother to the front driver-??s side box located at the opening of the garage door. Medical attention was required. The contact-??s brother was later declared deceased. A police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer was notified of the failure. The failure mileage was approximately 20,000. Manufacturer Safety recall issued NHTSA #22V-904 Recall #ZB8 2019 - 2022 D TRUCK TAILGATE LATCH ALIGNMENT Status: Remedy available

- Omaha, NE, USA

problem #12

Jul 062022

1500

  • 47,767 miles
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 25 MPH, the transmission erroneously shifted to the park(P) causing the vehicle to abruptly stop and independently turn off in the middle of the road. After restarting the vehicle, the vehicle operated normal; however, later the failure recurred with the check engine warning light illuminated. The contact stated that the check engine warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was contacted and a service appointment was scheduled. The manufacturer was not yet contacted. The failure mileage was 47,767.

- Fort Lauderdale, FL, USA

problem #11

May 122021

1500

  • 22,000 miles
I have been noticing my transmission has been slipping from time to time starting around 35 to 40 mph. It only has 22000 miles on it, as well as bogging down the engine when I let off the gas when it dose happen.

- Wausau, WI, USA

problem #10

Oct 052020

1500

  • 759 miles
During warm weather after coming to a stop, then attempting to accelerate, the gas pedal is completely dead. No amount of pressure or pumping of the pedal has any affect. The vehicle moves forward at idle but no other acceleration. After 5-10 seconds, the accelerating comes on 100%. this is extremely dangerous as the idle allows the vehicle to move forward into traffic but stands you with oncoming traffic bearing down with no idea that you cannot move!

- Colorado Spgs, CO, USA

problem #9

Aug 062020

1500

  • 6,500 miles
Hot smell in cabin when using 4X4 mode navigation system is not accurate, shows me on roads I'm not. Speed sign recognition either does not work or is very inaccurate. Traffic jam updates never happen. Lane keeping system displays message to place hands on wheel. Then turn off. My hands are on the wheel, it still deactivates itself. Vehicle has sort 8 weeks in dealership, they can fix

- Fort Worth, TX, USA

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