Total failure of the Uconnect screen and system. Since RAM has 90% of accessories running through the touch screen now, this is a big deal. Unrecoverable while driving. RAM agent said to stop and disconnect the battery for 30 minutes!!! Really!!! That's called a solution? Sounds like a problem with no fix to me. I've had this truck for 3 weeks and nothing but problems.
I have owned my truck just over a month and for the 3rd time today the 12 inch infotainment system woke up stupid. The first time it locked in the backup camera mode and wouldn't come out. I unhooked the battery for 30 minutes and it rebooted and worked for about a week and half. The next time none of the radio features would work and the GPS wouldn't display. Again it required a battery disconnect for 30 minutes. This afternoon everything seems to work but there is no sound on any app, radio channel, or linked phone. I had to do an hours drive in the stone. Having to pull over and unhook a battery for 30 minutes to get electronic devices, backup camera etc to work is unacceptable. I have attempted to contact my dealer and have not received a return call. Is there a software fix yet???
- Kevin S.,
Cedar City, US
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A D V E R T I S E M E N T S
Total failure of the Uconnect screen and system. Since RAM has 90% of accessories running through the touch screen now, this is a big deal. Unrecoverable while driving. RAM agent said to stop and disconnect the battery for 30 minutes!!! Really!!! That's called a solution? Sounds like a problem with no fix to me. I've had this truck for 3 weeks and nothing but problems.
- Jeff C., Longmont, CO, US