I let my son off at tsc door, turned to park, and bam!!, loud noise as if I hit concrete. I proceeded to move forward, to only have my truck veer to the left, bumping up next to pole. I reversed slightly and my left front side went down. I stopped. Got out and seen my front left tire down inward, found a broken piece under the front of the truck. Called my insurance sf, was told to call Chrysler because my vehicle is under warranty. Chrysler contacted. Truck was towed to nearest Chrysler dealership. This occured April 9th, 2019. I just bought the truck Jan. 4th, 2019. The broken piece is the knuckle to the spindle, my steering was gone. It sat at the dealership until April 26th, 2019. Having been seen by 3 Chrysler representatives, 2 of which deemed the part defective, the 3rd deemed it my fault for hitting the pole, denying my claim. State farm notified and filed a claim as collision?? transferred truck to collision center to start repairs on May 8th,2019. State farm will not pay for defective spindle, states Chrysler resonsibilty. Chrysler denies that spindle is defective. This is a safety issue!! I was lucky in that it broke in a parking lot and not on the road. This is probably going to happen to someone else and may end up a fatality. Chrylser needs to take ownership and recall these spindles. The new spindles that are about to be put on my truck are notably better made. Obviously Chrysler is aware! for my piece of mind.....I am replacing the one on the right as well. This is out of my pocket to replace those.

- Harrisburg, IL, USA

At 18:00 miles started developing a shimmy had tires rotated read balanced has not created the problem

- Oklahoma City, OK, USA

On three (3) different occasions between February 25 and April 29, 2019 while driving the vehicle on an open highway, twice on the interstate and once in the city, the vehicle started to bounce out of control and shortly afterwards the alert message came on the screen indicating that I should "service the suspension system immediately". three different times I have had to return the vehicle to the dealership due to suspension problems. Each time the vehicle just started bouncing out of control while driving and shortly afterwards the alert warning message came on the screen indicating that I should "service the suspension system immediately". the first time it happened the service department staff indicated "inspected under carriage and found a ruptured airbag on right rear, no physical damage replaced right rear airbag on suspension and filled with nitrogen. Test drove to verify repair". the second time the service department staff indicated "scanned vehicle found dtc C152-2A/C1562 incorrect operation of pump, right rear spring is broken, due to height sensor failure". this is the third incident and the vehicle has been in the service department since April 29, 2019 (9 days) for the third time with a suspension problem and I have not been told what the problem is and when I will get my truck back.

- Dalzell, SC, USA

While driving, power steering unavailable caution followed by service suspension immediately. Power steering is lost while driving and intermittently comes back or is lost. I have taken to the dealership twice and they 'can't find anything wrong'. this is extremely dangerous while driving at 50-70 mph on the highways and interstate.

- Oak Harbor, WA, USA

The vehicle initially had a reported steering failure twice on December 19th. This was reported to NHTSA under file 1162423. The vehicle was taken to the dealer the same day. The dealer was unable to determine why this occurred. Then, again on December 30th this occurred again at highway speed, almost causing a collision. Immediately contacted the dealer again and the dealer was concerned over safety issue and offered a rental vehicle while inspecting the vehicle. On the way to the dealer this morning, the power steering turn off and again the message center displayed in red " power steering unavailable service required".. this was displayed on the prior occasions.... while driving slowly to the dealer this loss of steering occurred another 3 times intermittently with another warning "service air suspension immeditaley".... keep in mind that when the power steering leaves with electronic steering very little control remains. Since this has been reported to the dealers and also to NHTSA numerous times from various geographic areas since August 2018 I am surprised that a recall has not been issued and or a remedy through the dealers.

- Clayton, NY, USA

While driving sometimes there is a noise underneath by the steering suspension area. Feeling like if something loose. Most notable when hitting a hole, ditch or uneven road as wheel turns. Took vehicle to dealer even though they hear it also, all vehicles make the same noise.

- Bayamon, PR, USA