This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I closed my tailgate and it sounded like it latched, but I got a warning as soon as I pulled out on the road that my tailgate was open. I pulled over but it still looked closed and didn-??t fall when I pulled on it. I went to open the tailgate to try to shut it again but it wouldn-??t open. I unlocked the car a few times and it still wouldn-??t open. I had to push really hard and then pull the latch and it finally clicked and opened. Sometimes intermittently on the highway it will tell me my tailgate is not closed. This is a safety issue because if the tailgate opens while I-??m driving down the highway and my bed load slides out it could harm someone else behind me.
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
On 02/11/2024 my boyfriend and I were involved in a rear-end collision. The driver that hit us was going 60 to 70 mph at the time of impact while we were sitting at a traffic light. The airbags did not deploy and now my boyfriend and I have sustained severe injuries due to the accident.
Oil Pan is Rusting and thin. Oil Pan gasket leaking warranty will not cover parts/labor. Oil pan holds vital lubrication for engine operation. Read tailgate handle does not operate properly. Must push closed to keep rear tailgate door from opening when vehicle is in motion
- Epping, NH, USA
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I have a 2019 Dodge Ram Rebel I have owned since new. Two months after I got it it had the tick. I have noticed every dodge ram on the road has this tick I mean every ram. I have always bought dodge since I have purchased vehicles. Is the anything that you can do for me on this issue there is fumes coming in the cab of the truck and it-??s unsafe since there is a problem with all vehicles in the brand. I-??m hoping so because this is starting to turn a lot of heads and people do get an upset stomach because of the noises and this is not what a 80,000 dollar vehicle should have happen.
The 8.4in screen made by Stellantis delaminating is a common issue for them and they refuse to put a recall out for it. Some screens including mine are delaminating to where it-??s difficult to see the backup camera in the day time, making it a safety issue. It also makes the screen harder to read, causing more attention to be focused on the screen rather than the road.
The persistent water leakage issue in my vehicle, which has been ongoing for an extended period. Water pooling under the left rear seat, even seeping beneath the mat. This not only poses a serious inconvenience but also raises concerns about potential damage to the vehicle's interior and electronic components. Please see attached document from the dealership.
I am not sure if this issue is electrical or suspension or even computer related. My car battery was dead after just driving it a few hours ago. I came out and heard a noise coming from the truck that sounded strange coming from under the hood, like something was trying to start or like a long delayed switching sound or airpump (I'm not sure). When starting the vehicle it only clicked and the battery showed low, the air suspension, airbags, safety systems and a lot more all lit up on my dashboard. I do have a video but on my cell phone not the computer from which I am writing this and it is too large of a file size for here. I placed the batter on a charger and it took a very long time to get enough of a charge but still wouldn't start. I had to get mad and keep pressing the start button and letting go on and off and on and off before it eventually started. I have not experienced this issue since but it was concerning to me that all the suspension, leveling, safety, headlight directional systems, etc. had errors flashing or cycling on the dash to be serviced and it killed my battery by having components activating audibly so and just disappear.
The backup camera started getting very foggy, overly sensitive to lights at night making it very blurry. I bought an aftermarket camera as a direct OEM replacement which works fine, however the onboard Uconnect 12" display will not allow me to turn back on the backup guidance lines over the video for the aftermarket camera on the display. I put the original camera back on, sometimes it has a horrible picture, sometimes just a fog and rarely good quality but either way the guidance lines do show clearly even when the camera's image is horrible. I put the aftermarket camera back on and it would not display or allow me to turn on the reverse backup guidance lines. Did they build in a feature that doesn't allow aftermarket part to be used in the software? From my understanding that would be illegal.
Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.
Large amounts of water enters the cab from a defective rear backlite assembly. Damage sustained to the rear seat fabric, cushion and carpeting. Concern for mold and mildew (health hazard). There is a pending class action lawsuit for the leaking issue. Dodge has extended the warranty on the Center High Mounted Stop Lamp (3rd brake light). The rear backlite assembly has been replaced by the local Dodge dealer at the cost of $1485.40. Dodge is well aware of water entering the cab not only from the 3rd brake light but also the rear backlite assembly and the roof mounted antennae.
Since purchase of the vehicle in 2019, the truck has experienced this issue. When slowing down to a stop, the vehicle shifts goes out of gear (similar to neutral) and displays an error requiring the driver to shift into drive and then back into gear. It does this all the time, sometimes placing me in compromised situations in an intersection.
The dashboard instrument cluster of my 2019 RAM 1500 Gen 5, Longhorn model, is completely inoperable (went blank). This poses a safety issue to the driver as it provides important safety readings like velocity, fuel levels, RPMs, engine temperature, and distance traveled, etc. Roadways have a designated maximum speed. Meeting the speed limit is difficult if you can't read your speedometer. You can receive a citation for driving too fast, or worst, you risk getting into an accident. Not being able to read your engine temperature is vital to the life of your engine, it may pose a dangerous situation, as your engine can overheat. When I contacted the dealer, they advised that it is a common issue and that the Manufacturer is aware. The dealer advised that they couldn't duplicate the problem, when I took my truck to the dealer, as my cluster was working at the time. The instrument cluster turns on and off intermittently. The map light of the truck also stopped working. I disconnected the overhead light assembly, disconnected and connected the modules and they seem to work for now.
The 8.4 infotainment screen became stuck either the rear view camera on not allowing you to change it or exit out. This stayed on during the drive and even after attempting to power cycle the screen. No buttons for climate or radio functioned and there was no way to turn the screen off or exit the rear view camera mode cause a distraction for the driver and could possibly lead a driver to believe the vehicle was still in reverse.
While at a stop waiting to turn truck would not move. Saw a message on dashboard -?? shift into park and select desired gear. This has happened more than once. Later that day I lost all power. Engine shutdown, no power steering or brakes. Message stated -?? Place into park and restart engine -??. Truck is hard to start.No accident either time. Dealer is an hour away. Afraid to drive it to have it checked. Ram blogs show I-??m not the only one with this happening. Will someone get hurt? If I lived in a more populated area I would say yes. Someone will. A family with children would be hard to deal with.
While parking the tailgate opens, when I closed it and tried to open it the electronic tailgate handle would not unlock to open 10/25/2023. When parked overnight tailgate opens 10/25/2023. While driving on Interstate the tailgate opens and I almost caused an multiple car accident, I parked at idle closed tailgate tried to reopen and it would not unlock, I drove off and it dropped again 10/26/2023. At Chapman Chrysler Dodge Jeep 89014, I parked in the service drive informing the service advisor something is wrong with my tailgate, and it dropped in-front of the advisor, he closed it and tried to open it and it wouldn-??t open, while he was making my appointment it dropped again 10/27/2023. I have contacted the FCA Recall Spoke to Delroy he said my vehicle wasn-??t part of the recall, and with 23,534.5 miles it was out of base warranty, he said I have power train coverage, gave me a Case # [XXX] he told me to cancel my 7:00am appointment 10/28/2023 and wait for a correlating response so I didn-??t have to pay. I explain to him my vehicle is doing exactly what the Recall has outlined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Longmeadow, MA, USA