This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
System - 5 months after I purchased my vehicle, my 12 inch screen went black. Safety - Because the screen is black, I cannot use the back-up camera. I cannot see behind the truck. This is a major safety issue for me. Dealer - I have taken my vehicle to Fitzgerald Auto Mall in Lexington Park, Maryland and Waldorf Ram in Waldorf, Maryland a total of 6 times. The service center at Waldorf Ram tried several solutions (hard resets, replaced screen, etc.). The problem returned within 2 days. Inspection - The vehicle has been inspected by two dealerships. Warnings - There were no warnings prior to the screen going blank. This is a serious safety issue. If I can't see what's behind me while backing up, I could potentially hit something or someone. That can result in a serious crash or injury. The same issue has been happening with Ford Explorers recently. Ford issue a recall in January 2023 due to low visibility and risk of crash.
Occasionally when I am driving whether it be slowing down at a light, stopped at a light the car will display shift car to P to drive and automatically shift itself into to P. It is very scary.I have a 2 year old daughter I am worried it will get worse and when I am driving one day it will just stop when I-??m driving and someone will hit me. I have taken the truck to the dealership and they had ran updates and had said that was it when it did not in fact fix the issue at all. This is issue had started about a year ago I have less then 30000 miles on the truck. I really wish we would be heard and the problem could be fixed before someone is seriously hurt. I have read others threads and sites where it is happening to other truck owners and they take the vehicle in and the dealership tries multiple things to fix it and it has not resolved the issue.
Power folding mirrors have failed and will not stay extended at highway speeds. At speed the drivers side mirror is very loose and flops around and will fold in against the drivers side window. When this happens the driver can no longer see behind him and must pull over to manually extend the mirror into the proper position. I have researched this online and it is common problem to this year, make and model. The dealership says the mirrors have just "worn out" and want $1600 to replace them, with no guarantee the new mirrors won't eventually have the same issue. The issue there is plastic gearing in the power fold mechanism that fails. This should not happen with a 4 year old vehicle that is garaged, and never abused.
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.
This happens randomly while driving. While driving the vehicle, The Drive indicator around the shift knob will blink and The instrument panel will also display the message "Shift to P then Desired Gear". In this time, the engine remains running and the transmission enters a neutral state. When pressing the gas pedal, the engine revs and vehicle will not move. The vehicle has to be stopped, shifted into park, then back to drive. This has happened many many times since owning the vehicle. Photos attached below are while stopped. I also have video but it will not allow me to attach.
- Crown Point, IN, USA
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Dodge Ram Rear Backup Camera Failure. Experienced multiple instances of backup camera failure. Problem was at first intermittent, as it became more regular truck was serviced at dealership. Wiring harness to camera replaced. Roughly 1 month later, problem returned. Returned to dealership for service, camera replaced. Roughly 1 month later problem returned. Performed online search of forums / message boards and discovered this is a common issue with 4th generation Ram pickups. Recommended online fixes are disconnecting camera from wiring harness in tailgate and re-connecting, or even simply jiggling the connection. A friend who also owns a 4th generation Ram suggested slamming the tailgate to fix. This (ironically) works and is less invasive than removing the tailgate inspection cover, and far better than leaving truck with dealer for a week. Still, the problem continues, frequently during change of temperature between seasons. I have small children, and am often driving locations where small children toddle about (daycare, parks, etc). Losing the rear view camera means I have no rearward visibility to see a small child behind this tall truck. If it fails in one of these locations I return the vehicle to park, get out, and slam the tailgate. I hope others who own these trucks take the time to do the same. This is a known problem identified on youtube and many message boards / forums. After the dealer repairs, when the problem occurred again I contacted Chrysler Cares and questioned if there was a recall or technical service bulletin related to the issue. I was told 'no'. I asked if some type of internal ticket or work order for engineering to investigate could be created and was told only dealerships could initiate investigations.
I'm not sure this isint a recall I bought this truck a few months ago with no warranty or exsteded warranty it has come to my attention when I start the truck I have a ticking sound now it's a sound of exaust escaping from exaust manifolds I know this cant be good with carbon monoxide escaping into the cab I went to dealership were I bought truck to no satisfaction I was told by Chrysler they would share expense when I went to dealership I was told I needed to pay before they would tell me what was wrong bit being a retired auto mechanic I knew what I was talking about with it being a safty issue so if there is any help for the many ram owners this problem goes back to 90s and still L going on thank you
My name is [XXX]. I purchased a 2019 ram limited about three months ago. I noticed every time it rains. The rear of my roof has water stains. And my rear window leaks water. I have pictures and videos to show proof. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Back glass has crack in frame around sliding glass window. Water is leaking into the truck from crack and causing back seat, carpet, ceiling liner and airbags in the ceiling liner to get wet.
There frame around the rear sliding window is cracked in two places. Water appears to be getting into the vehicle through the cracks. I've brought this to the local dealer's attntion and they stated that even though it was a common issue, there is no recall yet for this. The headliner in the vehicle also shows water stains near the area where the cracks are.
Rear window seal is leaking which cracked the window frame allowing water to enter behind rear seat leaking onto the wireless control Module making it in operable. The vehicle would not start. This will become a safety issue when driving down the highway/local areas and you loose the module it shuts down the car no power at all. Power steering goes down breaks become more difficult to push. Chrysler knows about the leak but will not do anything. The suggested repair is to replace the rear window at $1600 and the Wireless Control Module. My vehicle had 26k miles on it and warranty ran out. I do have an extended Warranty but because the rear window was leaking the wireless control Module is not covered.
The Ram app does not delete your car if you sell it. Which allows the previous owner to control the car by the app even though they do not own it anymore. The functions they can controled are starting the car, unlocking/locking the car and track it-??s location. The ability of this functionality could create dangerous situations. What if a previous owner mistakenly starts the new owners car and it is in a garage.
The issue is that as a result of faulty factory installation of the rear window and the resulting issues it caused that were beyond my control, I had to pay $2000 that the manufacturer will not cover. The truck rear window was installed improperly causing a slight leak that was not detectable unless the rear seats were removed. At the same time the third brake light gasket was also leaking, and these leaks were not detectable by any normal means. The result of the leaks was that the RF unit that allows all of the key fobs and the main start button to function was damaged thus rendering the truck unusable. Manufacturing defects like this could have caused my truck to fail while driving it and could have been a huge safety issue. Luckily that did not happen to me. The manufacturer should be held accountable for these types of production failures.
The vehicle-??s rear window started leaking with normal rain. Airbags are present in the area and are prone to getting get. This can be a hazard in case of an accident.
To whom it may concern, It is of extreme concern the interior moisture issue my vehicle is experiencing. My vehicle has been to Chrysler Dodge Jeep and RAM in Valencia, California twice, for inspections, for reoccurring moisture inside the vehicle. On two separate inspections, on two separate dates, the investigation revealed no moisture issues present. Unfortunately, this week after a moderate rain storm, I discovered that all the interior electronics were dead inside the vehicle, although the exterior power was working on the exterior. Additionally, I discovered several heavy moisture areas within the interior cabin, which was described to me by service personnel, as being common. Finally, I also discovered upon closing the left rear door that there was moderate water draining out of the door, and or possible frame of the vehicle.
Rear back window leaking, causing water to fill floor boards with water.Noticed over time mold in areas of the truck. Cleaned, FCA said no recall for this problem. Many 2019-2020 trucks like mine. Have this issue Rear cabin brake light leaks, cabin vent leaks and rear back window leaks. Just passing this information on.
The rear window frame has cracked with under 33,000 miles on the truck. The crack occurred prior to my purchase of the vehicle. The crack has allowed water to enter the rear of the vehicle and potentially damage/interfere with various electronic systems and cause odors/mold. This water intrusions has caused some of these vehicles to no longer operate. The vehicle is available for inspection. It has not been inspected by a dealership to my knowledge (recently purchased used). This issue has not activated any sort of warning lights and was discovered luckily by accident, so I have been able to take some action to attempt to mitigate this issue. These mitigation steps are in no way permanent solutions for this issue.
2019 Ram 1500 Limited with 48,000 miles the rear window started leaking badly. The rear seat back and hybrid battery pack get wet whenever it rains. On 12/23/2022 had truck inspected by Safe Lite glass shop in Wilmington NC. Confirmed the rear plastic window frame cracked causing the leak. Estimate to fix $1000 On 12/28.2022 went to Hendricks Ram in Wilmington NC to have truck inspected. Service advisor [XXX] confirmed the rear window plastic frame cracked and leaking. He advised the Ram refuses to pay for the design defect. Estimate $1035. See attached estimate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The plastic cover for the fuel line and power cables on the underbelly of the vehicle came loose and drags down the road, exposing the fuel lines in the power connections. The clips that hold the cover in place to prevent the lines from getting struck by road debris failed. Could cause failure to fuel system and other components.
A D V E R T I S E M E N T S
- Laplata, MD, USA