This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle powertrain, engine, and electrical systems, including brake, power steering, and dashboard systems completely shut down (were completely 'black'/off) on three separate occasions - two of which occurred while operating the vehicle. The first occurred while driving on a public/local road in early Dec 2022. Although all systems lost power and were unresponsive, I was able to coast the vehicle to the shoulder without impacting moving vehicles or fixed objects. The vehicle was towed to a Ram Service provider where the issue was investigated for approximately 10-days. The reason for mechanical failure could not be determined, however, they replaced the battery and key fob as precautionary measures - partially at my cost. The basic warrantee expired approximately 3,000 miles before servicing, however the powertrain warrantee is still valid. The second instance was today, 1/10/23, when I parked the car. The shutdown occurred while stationary and in 'park'. After leaving the vehicle for about 30 minutes, it started again without explanation. I reported the incident to the Ram Service provider and began to drive it to the service provider. Upon arrival, it was suggested that I return on Monday, January 23 for the issue to be investigated on the 24th. While driving to my home today, 1/10/23, the vehicle lost all power and was nearly completely unresponsive. I was operating the vehicle at speeds in excess of 65MPH on a 6-lane divided highway with minimal shoulder. Again, I was able to coast the vehicle to the narrow shoulder where it was eventually towed from and to the Ram Service provider where the issue remains under investigation. The photos, taken today, 1/10/23, show the location where I was able to park the vehicle from the highway and the narrowness of the shoulder, and the tachometer and speedometer which show the speedometer and tachometer 'frozen' and still displaying RPMs/speed from before the shutdown. Notice no warning lights appeared.
The contact owns a 2019 Ram 1500. The contact stated that the vehicle intermittently failed to start. Additionally, the steering wheel made an abnormal sound while driving. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Vehicle engine shuts off while driving and engages auto-breaking feature. First occurrence was at steady 35 miles an hour, engine shuts off suddenly and no warning lights/codes are displayed and the emergency auto-breaking feature kicked in before I guided vehicle off the road to a complete stop with a delivery truck behind me almost rearing ending. I confirmed gas and oil levels are within range, checked TIPM fuses and none were loose or backing out, key fob battery replaced within last year. The next day the vehicle will start and immediately shut off, no warning lights or codes on the display. Looking online this appears to be an issue many owners are experiencing with no recall or definitive answer from FCA and is creating extremely dangerous situations. I have videos of the vehicle starting and shutting off unexpectedly. Occurred on 11/29/22, appointment with dealer is scheduled on 12/8/22 so no additional root cause information.
I have a 2019 Ram 1500 Classic 3.6L Pentastar that I was driving home in from being out of town, and as soon as I got back in town I started getting the smell of burning oil coming through my AC vents when I would stop. I assumed it was a car nearby, but once I stopped at my house the smell came back. The next morning I went outside and there were a few drops of oil under the truck, so I looked underneath and the transmission pan cover underneath my truck was covered in oil. I couldn-??t figure out where the oil was coming from, so I took the truck to my mechanic. They took a look at it and saw that the leak was coming from my oil housing assembly, and oil would run to the back of my engine then spill down over the transmission-??s bell cover and drip off the transmission pan cover. This mechanic is not a large mechanic by any means, and they said that they usually get 20-30 of these same trucks every year with the same exact problem: a leak coming from the oil housing assembly. They said that it happens because the manufacturer cut corners when making this part, and after 60-90k miles it will give out due to the heat coming off the engine. They also said that the manufacturer and dealers will try to blame it on the consumer stating they over torque the filter when replacing it, but that is not the case at all. It is the quality of the oil filter housing that is the issue, and the manufacturer needs to improve the quality of the part and do a recall for this part. My truck was just over 80k miles when this occurred a few days ago, and the mechanic was not able to get an aluminum aftermarket version of this part, so I-??ll have another 60-90k miles before I have to drop another thousand on this part. Please fix this issue and issue a recall.
- Montgomery, TX, USA
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Both front and rear differential failure. Recurring rear differential failure. The vehicle did not respond while trying to steer. Loud vibration and whining noise. Rear differential bearings were replaced and rear differential has failed.
The ram 1500 'tick' as it has become known has started on my vehicle. Just like other reports, it would seem the bolts on my exhaust manifold have snapped causing exhaust to leak into the cabin of the truck. The truck doesn't throw any warnings for it, and the only reason it was discovered was because of a slight 'ticking' sound that can be heard on engine startup. The vehicle does not have any recalls for the issue despite numerous reports of a similar problem. I took the vehicle to a service center where they confirmed the issue. No doubt, exhaust leaking into the cabin of a vehicle poses serious safety risks. The vehicle is currently available for inspection but will be getting fixed in the coming days.
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 60-70 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to a faulty engine with the Etorque system. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was approximately 71,623.
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else, and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Vehicle is burning anti freeze off and dealer can-??t find cause because of no recall on the vehicle. Vehicle smells like antifreeze all the time when running. This has been going on for months now but got really bad this last weekend.
Exhaust manifold warped causing manifold bolts to break causing bolts to break. Dodge dealer Mechanic from dodge stated this has been a common reoccurring problem and has done hundreds of repair for this. It has occurred so many times there is a special tool made specifically for this issue.
ENGINE FAILURE: The engine is currently available for inspection. While driving approximately 50 mph, the engine quietly shutdown. The truck was immediately towed to a nearby Chrysler Dodge dealer and a tech tore the engine apart and claimed the #8 cylinder is bent, which caused catastrophic damage to the engine. No manufacture rep, police, or insurance rep or anyone else has inspected the engine so far. For almost a year, following a significant warrantied repair, a CHECK ENG light continued to illuminate. The same dealer (Jim Browne Chrysler Dodge Dade City, FL) the truck was towed to had previously completed a major warrantied repair to the engine. And the dealership reps continually claimed (at least 12 times) that the light was a "ghost" error code from the previous repair and that it wasn't anything to be concerned with. Since no additional repair was made, the dealership did not document a single one of the service calls regarding the 12 or so CHECK ENG light service visits. Jim Browne refused to repair the engine, because the vehicle now has approximately 5000 more miles on it than is covered by the 60,000 mile drivetrain warranty. A dealership rep also called their manufacturer rep and was told they were not interested in repairing the faulty engine. The vehicle has never towed a heavy load, never been loaded down with anything heavy, nor has it been used off-road.
The contact owns a 2019 Ram 1500. The contact stated while driving 25 MPH, several unknown warning lights illuminated and the vehicle stalled. The contact stated she was unable to activate the hazard lights. The contact was able to restart the vehicle and drive to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 82,682.
The contact owns a 2019 Ram 1500. The contact stated that the center display screen failed to turn on upon starting the vehicle or while driving. The contact also stated that the rearview camera failed to activate while the vehicle was in reverse. The contact stated also that the forward collision chime would engage while driving with no vehicles nearby. Additionally, the contact stated that the check engine warning illuminated intermittently and the engine made abnormal sounds while depressing the accelerator pedal. The contact also stated that the RPM was malfunctioning. The contact then received notification of NHTSA Campaign Number: 19V407000 (Air Bags, Seat Belts) which the dealer associated with the failure. The dealer completed the recall repair dealer however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Well the other day I could smell a strong odor coming from the hood of my 2019 Ram. I started feeling a little woozy and light headed from the amount of exhaust fumes coming from the engine. I later investigated the smell and found that the engine was also making a loud ticking noise as well. I decided to tear down the vehicle and found that both exhaust manifolds were cracked in the same exact spot. Now the only way something like that can occur is either bad design, bad casting at the factory, or bad material used in casting. That would make Ram 100 % responsible for this defect. I'm not a scientist, but I would have to think that those gases escaping into the atmosphere would not be passing through the catalytic converter. If our planet is in a global warming crises that can't be helping out our atmosphere at all. I think Ram needs to replace every vehicle that has the same issue immediately. If not, no telling what affects this is making on our planet and the safety of everyone on it. Also a cracked manifold can cause engine problems like overheating and I would think an over heated engine can cease up and stop running. Now if someone were traveling at a speed of 70mph and the engine overheated and locked up, could possibly cause a fatality!
For the 3rd time now, while driving my truck either taking off from a light or stopping, the truck quit running and says to shift to park to start aswell as my shifting light flashing -??D-??. Tried to park and restart and it fails to start. Had towed every time to dealership. Twice they couldn-??t find anything and once, this last time found a faulty battery cell and replaced it. Ram great for a week, voltage looks great on my dash, still quit running.
Timing chain cover leaking oil for 2nd time with only 32,000 miles on the vehicle. Ram dealer repaired once already in 2022. Loosing antifreeze but dealer says the vehicle is not. Service def system comes on at random and says see dealer. While this is happening it does a count down on the temperature gauge in the dash and check engine light comes on. Dealer say they can-??t find anything wrong.
A D V E R T I S E M E N T S
- Round Hill, VA, USA