This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.
Notorious exhaust manifold & mounting bolts failure affecting ALL Ram pickup trucks with the HEMI engine. Exhaust manifold bolts are breaking and/or becoming loose causing a major combustion leak, exhaust manifold damage & posing a great fire hazard. Manufacturer is well aware of the problem at hand & has grossly neglected to issue a safety recall to mitigate the hazardous conditions, risking the lives of unsuspecting occupants. I first addressed this issue with the selling dealership service advisor upon an oil change of a newly purchased vehicle & was told the noise I was hearing was a perfectly normal -??HEMI Tick-??. Gross Negligence to say the least!!
Broken exhaust manifold bolt warped the exhaust manifolds. Exhaust fumes can enter the engine compartment using the recirculation button. This is a known Hemi issue for years
While at a stop waiting to turn truck would not move. Saw a message on dashboard -?? shift into park and select desired gear. This has happened more than once. Later that day I lost all power. Engine shutdown, no power steering or brakes. Message stated -?? Place into park and restart engine -??. Truck is hard to start.No accident either time. Dealer is an hour away. Afraid to drive it to have it checked. Ram blogs show I-??m not the only one with this happening. Will someone get hurt? If I lived in a more populated area I would say yes. Someone will. A family with children would be hard to deal with.
- Blue Rock, OH, USA
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Electrical system failed. A new battery was installed 1 month ago and on 10/28/23, I went to start the truck and it hesitated but started up then I lost power and it would not start again. I had it jumped and the service auto start/stop light, check engine and battery light came on. I pulled out from work and the engine hesitated. After proceeding over an overpass, I went to make a left hand turn onto the highway and a message came up indicating the power steering system had failed, the emergency brake came on and I again experienced a loss of power. I was able to get it to the side of the road on the on ramp where it shut down completely and had to be towed. Due to the loss of power steering, I was almost hit by an oncoming vehicle headed in the opposite direction. The engine also hesitated after starting, the RPM's were spiking to 4K every few seconds and it was producing a clicking sound before my initial departure. The vehicle was towed to Moyer Ram in Lebanon, PA pending an evaluation. In the past, this vehicle was in the shop 4 times for almost getting me in an accident as the vehicle would lose speed and the RPM's would spike and slow the vehicle down to less than 30 miles per hour. This happened several times and despite a dispute pursuant to the lemon laws and multiple videos showing what was happening, they ruled against replacing the vehicle. At one point on a local interstate, while traveling over 65mph's, it was like it slipped into neutral, I lost speed rapidly and was almost rear ended by a tractor trailer. I still have that problem 1-2 times/month but they will do nothing about it and the mechanic couldn't replicate the problem while the dealer had it. Bottom line is I do not feel safe in this vehicle and it's an accident waiting to happen.
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact was able to restart the vehicle and drove to a dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle had been repaired. The contact stated that she was not confident that the failure was related to the battery. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000.
I have an oil cooler leak, a radiator leaking coolant, transmission running high. I have 110k miles on my truck and do routine maintenance. I-??m worried about an engine fire or cracked block soon.
The exhaust manifold bolts have broken three times on my 2019 Ram 1500, LImited, 5.7L causing the O2 sensor to apparently trim the fuel out differently than when it does not leak, likely causing the truck to operate outside of the emission requirement. This has been an issue for many years for all owners, some dealers provide warranty repair and other do not. The diesel engine option for this same truck has a recall on the exhaust manifold, but not the gas engine. Please read the forums about this problem to see that nearly all of these trucks have this problem, causing a significant concern with "legal" emissions.
My Ram Rebel 1500 is once again in the shop for repair of broken manifold bolts. They have had my vehicle for 4 days now on this repair and multiple days on the previous broken manifold bolt repair. This is a continual problem with Ram 1500-??s. I asked if they could put a better bolt in and they said no because the warranty covers certain bolts. So, I said I can expect this to happen again and only hope it is still under warranty? And the answer was basically, yes. The first time the bolts broke the mileage was around 40,000 i believe. The second time it is 51,000.
Good morning, I am the proud owner of a 2019 Dodge Ram 1500 Hybrid, which is one of 4 I have owned over the majority of decade. While I obviously have put my trust in Ram for a really long time, that trust has been being betrayed since I have owned this one. In the last 6-months alone, my Ram has been down awaiting one spare part or another. Parts that Ram recognized as a problem shortly after the 2019 Hybrid 1500 was released and made several mid-model-year engineering changes, but never issued a recall, and because those replacement parts like the New Alternator Harness, are only just now being released with most having a 6-12 week lead time. The Alternator Harness being one of the parts that my Ram has been waiting on now for more than a month. That said, if that had of been the only problem, there-??s a strong probability that I wouldn-??t have mentioned it! With this being the 3rd time in 2023 and another on late 2022, and not having the new (used) Ram I just bought and pay $850 a month for (not including insurance), and it with it seeming to be more of a systemic issue, with literally thousands of people dealing with similar issues on their 2019 and it-??s something that needs to be addressed, as even if it wasn-??t thousands, but only hundreds, or even 1-person having these issues, if Ram saw these as significant enough issues, that they felt it necessary to re-engineer them, then Ram-??s customers shouldn-??t be stuck paying out their hard earned money, for vehicle that should have never been released with the original parts design. In the instance with my 2019 Ram, having it be out of commission for almost have 2023 is hard yo chew! Especially when it has less than 50,000-miles, with only roughly 10,000 coming since I bought it in October 2021. When you add the fact that Ram redesigned the number of parts they did, then never did a recall, but still force the Customers to pay for those parts! My Ram has been down for almost 6-months just this year
Water pump failure at 70, xxx miles, caused coolant to spray throughout the engine bay which will cause premature rusting and/failure of other components.
Exhaust manifold bolts broken on both banks and warped manifolds because of inferior product, common on all 5.7 hemi, exhaust gases get in the cab of truck at times, Dodge is aware and elects to do nothing about it after getting my 70000 dollars, complete bullshit, look on any ram forum and you will see
Had bot exhaust manifolds replaced with under 44k miles first manifold cracked under 20k miles. Ram will only honor these repairs until 60k 5 years. Everyone I know has had theirs crack this is obviously a design or casting problem. It will likely happen again. Why is this company not held to fix these issues under initial owner after the warranty. especially if it is a known issue.
Hi The Stop/Start system is not working correctly, the engine stated to misfire randomly and now 70,00 + miles the stop and start system is making the truck unsafe to drive. I have taken it to my local ram / jeep dealer and the problem is not fixed.
RAM vehicles that are equipped with the 5.7 L hemi engine are known to have cracked exhaust manifold. This has been an ongoing issue since the 5.7 engine was introduced. Ram has done nothing to remedy. This RAM is continuing to charge consumers for Repair for a known issue. The consumers who do bring this to the dealership to have this repaired, or on a waitlist for at least 4 to 7 months for the part to come from manufacturer, while they are still producing 5.7 L engines with the same manifold why consumers are waiting a lot of 4 to 7 months, they have now elapsed their manufacture warranty and are not covered under that warranty and now need to come out of pocket for this repair This is a money grab and RAM. Needs to be Held responsible for this.
There is a design flaw with the block geometry, which leads to a condition where the rollers on the Lifters do not receive proper lubrication, eventually cease, and wear out the Cam. This happened to me on Sunday, June 4, 2023, while I was pulling out of a busy intersection, had a misfire, lost significant power, and slimly avoided a major car accident. The cost of the repair is still being evaluated; however, it will likely be measured in thousands. The safety issue is the real concern. RAM knows about this problem, continues to do nothing about it, and would not budge when I asked for assistance with this repair.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA