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Rear Camera And Radio Cluster Not Working
2019 Ram 1500
This problem may be covered under warranty. Ask your Ram dealer.
8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 17,150 miles
- Total Complaints:
- 5 complaints
electrical problem
Helpful websites
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A D V E R T I S E M E N T S
2019 Laramie 1500--I started having problems with 12" radio --First had radio freezing up with no sound. Then in March my Navigation and wifi hotspot stopped working---called dealer to make appointment had to wait 3 months to get truck to Dealer (that was the earliest appointment) brought truck in 1st week of May and Service Dept said Radio no good and they needed to order new one --radio took about 1-2 weeks to come in and dropped truck off and dealer had it about 1 week( no loaner provided) --picked it up tried navigation at dealer it worked and drove it home the next day tried to sync contacts with no avail and wi fi hot spot worked but only picked up my routing numbers and not phone name as the first radio had and none of safety features worked including sos button and called sirius xm Guardian and said satellite could not locate truck.
Called dealer back told him Radio is no good -that brought it in again and tech deemed it no good again-This time they gave me a loaner from hertz. Left truck with dealer as they waited for new radio to come in-- I believe they had truck 2-3 weeks again put another new radio again and everything worked this time.
Drove it a couple days truck broke down at train station waited for flatbed to pick me up but dealer was closed by time flatbed arrived dealer and had delivered to my driveway. Next morning had it towed again to dealer they had fixed it saying one cell of battery drained it-- they replaced battery and everything was working again. The next morning the screen went black with truck dead again. This time had it jumped from AAA truck started and brought to dealer on 8/1 ( another loaner) and they did diagnostics on truck and it went black screen on tech-- so now they need to part from dodge to check electrical( why they don't have this part in dealer I'm shaking my head) all this time :
be paying note + xm radio+wifi hotspot + sirius xm Guardian
only reason didn't suspend because would lose promotional price and thought truck wouldn't take this long
- Eddie S., Port Jefferson Station, NY, US