This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall#75b ABS module, had trigger the vehicle to failure, left vehicle to discharge battery in the middle of the highway and stall in the middle of traffic, took it to the dealer on October 2024 and they are not done anything to fixit
The issues started with the sunroof not closing. And the uconnect touch screen inoperable ( it went black and no options available ) It seemed to be a fluke and resolved itself. But within a few weeks the icons for the driver and passenger seat heaters were no longer on the screen. Now that the season has changed and temps have dropped, the drivers side heater will automatically come on when the truck is started and it-??s below a certain degree outside. It gets crazy hot and will only shut off when the truck is turned off. This was followed by the icons for the radio options resorting themselves and the one for USB disappearing as well. The usb connection still works, but it has to automatically switch over when plugged in, it cannot be manually selected. Lastly the ParkAssist seems to have a mind of its own. Sometimes it will function as intended. Other times when I start the truck it flashes a warning that the park assist is unavailable and the lights on the switches are on showing it-??s been disengaged. When pushed they will flash and then turn solid again. Other times it will happen while I-??m driving. There will be a ding and the unavailable warning will flash on the screen. When the icons first disappeared I called mopar/uconnect customer service. They tried to walk me through some diagnostics but none of it worked. They suggested maybe getting a software update. But couldn-??t tell me if that would fix it or not. When I asked if it didn-??t they just said I-??d have to replace the whole uconnect system.
Truck will not shut off. Had to disconnect the battery. ESC - Electronic Stability Control Warning came on Scheduled for inspection at dealer. No warning signs just happened suddenly. Would not start, had to jump the truck, then would not shut off followed by ESC warning. My VIN does not come up under the 85B recall but my truck has the issue
I came to a stop at a red light. The auto stop/start was active so the engine stopped. When the light turned green, I lifted off the brake and the truck started back up as usual. Once I got into the middle of the intersection, the truck stalled out and the parking brake set and skidded to a stop. I restarted the truck and released the parking brake. I made it 10 more feet and the truck stalled a second time and again set the parking brake. I had several cars swerve to avoid my truck. I started up and made it off the road to a parking lot. I couldn't replicate the issue and drove home cautiously. 18 outside temp and recent snow storm.
While driving vehicle set to park and would not drive until I turned it off and back. Days later every time I set to reverse it automatically set V back to park and was not able to drive that evening. I have seen multiple issues on RAM forum so I took vehicle in for inspection and now have been told Transmission needs replacement although vehicle has less than 70,000 miles on it. Also dashboard lights all light up turned off and on problem seems electrical
- Henderson, NV, USA
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The AC was stuck on hot and would not defrost. Dealership said the blend actuator door needed replacement. Unfortunately this cost is 1700. In addition to this, the fuel line or gas tank keep clicking and stopping when trying to fill. This has been intermittent since we purchased vehicle. In addition, our infotainment center was hacked, someone was changing our settings repeatedly. Dealership refused to fix
Active grill shutters code u11e9 we replaced wire harness and actuator and still getting code that-??s causing an engine light.Brought to dealer and they did a recall on the air dam. Asked dealer to diagnose engine light after the fixed air dam and still getting a code for active grill shutter they told me I needed to replace active grill shutter. I explained to dealer we replace all the components to the active grill shutter. We live in MA can-??t get a inspection sticker because of the engine light.
original part # 68545657aa was malfunctioning and i took vehicle into shop to replace. I had to order replacement part 68545657AB at my own expense and pay to have it installed. I received safety recall notice "A2B/NHTSA 24E-082" via mail and went to the recall reimbursement website. this part is not currently listed on the options to select. I called in and was told the vin #'s had not been finalized yet so it does not currently appear. I am submitting this form so that my vin will be included for reimbursement. thank you
The contact owns a 2019 Ram 1500. The contact stated while driving on several occasions, the instrument panel and display panel blacked out intermittently. The vehicle was taken to a dealer six times where it was diagnosed that a software update was needed. The software update was performed but the failure persisted. Additionally, on approximately four occasions the star connector was relocated, and the light switch and battery were replaced; however, the failure persisted. The vehicle was taken to the dealer for the seventh time and was diagnosed and determined that the illumination cluster needed to be replaced. The vehicle was not repaired but the part was ordered. The contact related the failure to NHTSA Campaign Number: 19V556000 (Electrical System). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 31,223.
Remote starting on its own, radio uncontrollable and usb malfunctions, stabilitrack failure alert and no cruise control possible after that warning. Backup camera doesn-??t work sometimes and the screen stays black.
The contact owns a 2019 Ram 1500. The contact stated when starting the vehicle, the instrument cluster was not visible. The contact stated that the failure was almost constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 120,000.
While driving at various speeds, the instrument cluster has malfunctioned on several occasions. The speedometer, tachometer, engine coolant gauge, oil pressure gauge, battery charge gauge, and fuel gage go to "0" while the center information panel begins to cycle through what seems to be all available messages like "Service Power Steering", "Service Electronic Stability Control", "Service Park Brake", "Service Tire Pressure System", "Service Transmission, Continue in D. Do Not Shift or Turn Engine Off", etc. The current mileage windows shows "NO BUS". Sometime the indicator light on the shift selector would go dark, but not always. In most cases, these instrument cluster returns to normal operation, but the issue will resurface in a few days, especially when the ambient temperature is greater than 95F. I took the vehicle to the Griffith/Gunn Dodge Dealership in Seguin, Tx and they "reprogrammed all modules" and stated that the problem was resolved. It wasn't. I returned and got a full refund. This is a known issue and has been documented on many Dodge Ram forums across many year models of trucks. However, no recall has been issued for this extraordinarily dangerous situation. It is unclear if the problem resides in the instrument cluster, the ECM, or wire harness. I urge the NHTSA to force Dodge to recall vehicles with a known issue. I have a video of the issue while traveling 75 mph.
I was driving my 2019 Ram 1500 Bighorn (60,000 miles) when the wiper blades came on and every possible warning light and error message came on in my truck. I was able to pull over before i crashed. The wipers and warnings lights would not stop, and after that the vehicle shut off by itself. Before this incident the car was taken to University Dodge in Plantation, Fl with a concern of a couple of lights on in my dashboard and to complete a recall, car was given to me after a week and they said everything was fine and the computer was re-setted. A week after, this nightmare happened... and once again I took the car to the dealer, this time they told me that they had to replace the battery and one of the sensors. Today i picked the vehicle and after 20 minutes driving, all the lights came on again and this time the car don't shut off but lost power in the middle of the road putting in risk my life and the car drivers life next to me. After 3 visits to the Dealer this issue is not being resolved.
Electronic power steering has failed with no previous warning signs. I was driving down the road on the highway when the power steering warning light came on all of a sudden and staring was extremely difficult. Power steering temporarily began working again, but within 10 minutes further down the road it went off again, making it very difficult to turn this truck during any turns.
Chime comes on. Then displays parksense temporarily unavailable. Then a few seconds later another chime and a display come on and reads service shifter. And if my cruise control is on the vehicle disengages the cruise control. When this happens occasionally will disengage the transmission and I will have to pull over and shut the vehicle off then start it back off. Then it will let me put it back in gear. When the vehicle will also start up sometimes and the shifter will not let me put it in gear. Then I-??ll shut it down. Restart it then it will be ok. The vehicle has been in Ram service department 4 times. Twice in Nevada and twice in California. They haven-??t been able to rectify the problem. The first time in the shop was back in May. The last time was in August. And it-??s going back in Sept 10 th.
The parksense system on the vehicle becomes defective over time. My vehicle does not have parking assistance but I get a chime and screen message that "parksense unavailable" every minute or two when driving. There is also a "service shifter" warning simultaneously. I've taken it a dealer for repair several times and they're unable to address it. Upon searching forums for this issue I found it's unbelievably common. Ram has been unable to repair this issue for ~a year of it happening.
Around 40,000 miles, the digital display on the information cluster of my 2019 Ram 1500 Bighorn started to go blank intermittently. Sometimes for long periods, sometimes for only a few minutes. Over time the display would only work once a week. Now at just over 50,000 the information will not display at all. Occasionally I would hear a tone, but because the display is blank I am unable to know what the tone was in regards to. It may have been something safety related or just low fuel or something else minor. It has not been looked at by the dealer. At my last visit to the dealer I asked about it and was simply told it was around $1,300 to replace. No other inspections by any other entity. No warnings prior to each failure.
The side view mirror motors/gears malfunction and intermittently fail to hold the mirrors in position when driving after the have been folded in them back out, either manually or electronically.
I am receiving a warning light that reads: Service Shifter, Park sense not available, warning with no display, and the vehicle shifts from drive to neutral with a display message to put the truck in Park then shift to Drive while in motion. My safety is put at risk because when driving I have no warning the vehicle is going to shift itself into neutral and vehicles are driving behind me. I have to make a complete stop because I cannot accelerate in neutral. It has happened twice on a busy street in my city. I took the truck to Sierra RAM and they had the vehicle for 4-days and advised they could not replicate the issue. I drove off and immediately the Service Shifter warning came on. This is my second opinion the first dealer Envision RAM advised it is a software issue causing the warning lights to come on. I called RAM the manufacturer and they said to take it to a different dealership, and I did. NO others have checked the vehicle. I tried for RAM to come to dealership, I had a rep assisting me and they declined. There were warning lights coming on first time in April 2024, and I immediately called Envision RAM and took the truck into service. I drove off and the warning lights continued although I took the vehicle twice to Envision RAM they took my money and said it is fixed and it was not.
A D V E R T I S E M E N T S
- Socorro , TX, USA