This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electronics failed while driving at 70 mph all dashboard electronics failed and all warning lights lit up. Speedometer reading went to zero while driving. Brought to Acadiana Dodge Lafayette LA. They said they found a loose nut on starter and said battery was weak (false). Changed battery and charged $382.83 for services. Drove for about35 minutes and did it again. No change. Dodge needs to repair this. I have heard multiple complaints about this, so surprising no recall notice"?" I have a video of dash while driving-??
Trucks guage cluster LCD display information center located behind the steering wheel, does not illuminate, and or work at all anymore. I cannot see warnings, issues with the truck, cautions, information, mileage, use the safety systems included with the truck, use automatic park assist, and know if the air bag system is functioning correctly. Anything that the screen is required for cannot be used, safety systems included. I cannot monitor vehicle temperatures, vehicle hours, or trip miles.. The analog guages work, but that is all. This is a huge safety issue and this should not be an issue. Current mileage is 57,589. The vehicle has been inspected by a certified ram dealer and they have told me I must replace the cluster since i am out of warrenty. The issue the ram dealer recognized as 'cluster internally failed' and must be completely replaced since the cluster is one unit, and the electronics are internal. There has been an individual recall issued for ONLY ONE 5th Generation 2019 Ram Limitied in regaurds to the cluster failure back in 2019. Ram cares says I am not covered. Why mine is not covered does not make sense to me. This is absolutely a safety concern, this is absolutely a danger not having access to any safety systems or information about the vehicle/truck, tire pressure, engine and trans temp, and everything mentioned above.
Hi The Stop/Start system is not working correctly, the engine stated to misfire randomly and now 70,00 + miles the stop and start system is making the truck unsafe to drive. I have taken it to my local ram / jeep dealer and the problem is not fixed.
Vehicle would not shift out of first gear. Turned off vehicle and turned back on, still would not shift out of first gear. Our safety was at risk because we could not drive the minimum speed limit. We have not been able to get into a mechanic yet, we pulled it over at a shop nearby and they are booked out so we are waiting inspection and without our vehicle, but wanted to report the issue as we have seen online that many people have had the exact same issue and they also report that it is hard to replicate, that it is random when this issue occurs. Police witnessed our inability to drive fast. Based off of how many people I have seen have complained about this issue online I would hope a recall would be made as this is clearly a malfunction of this vehicle and a safety issue. The vehicle is undriveable and we do regular maintenance checks for this vehicle. This issue just came out of the blue. There was a light that came on at the time of the issue that said "service trailer break" and "service electrical stability control", we have not tried to turn it on since we had to leave it at the shop.
Wire harness is available for inspection Wire harness for rear parking sensors needed to be replaced. Sensors not active which could have caused a collision. Service tech at dealership says they have seen many wire harness failures. Parts have NOT been inspected by any party Dashboard showed need to take front and rear parking sensors in for service
- Shelby Township , MI, USA
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Vehicle after driving and shutting off, fails to start. Only having an audible click noise. Truck required to be towed to home. Battery provided sufficient voltage and shows to have continuity from starter relay to solenoid. Disconnected the negative battery connector overnight. After sitting unplugged from battery overnight and reconnecting in morning, the truck started 1st attempt, however now has several codes popping up P1DF3, P2111, P2017 and U0402. (There were no prior issues: as truck would start and drive with no delay and no service engine lights.) After the 3rd attempt to start the truck after previously having the negative cable disconnected, it failed to start and would only have the audible click sound. Vehicle milage is less than 36,000. This is a risk to consumers as the faulty start may leave a party in unsafe environment, or cause financial burden risk due to a required need to tow the vehicle, or may cause damage to components for continued attempts to start the vehicle. In researching this have seen multiple forums that disconnected this to be a large issue for the Dodge Ram, this should be required to be a Recall to fix the ESM/TCM that is causing this issue.
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 45 MPH and other various speeds, the instrument cluster went blank. The contact stated no warning light was illuminated. The contact stated that the instrument cluster failure was intermittent at first but had become a constant failure. The contact stated that the instrument cluster was no longer operational. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System) however, the VIN was not included. The failure mileage was 51,079.
Defective shifter. Vehicle is automatically shifting in Park while in drive causing vehicle to stop moving while driving, in traffic or at a stop light. Vehicle accelerated and cut off in the middle of an intersection and almost got rear ended because vehicle would not move. When shifting to drive again it immediately switched to park stranded me in the middle of on coming traffic. This is horrific especially if it would happen on an interstate. This happened also at a gas station putting the truck in reverse backed a little bit than automatically shifted to park stranding me in the middle of the parking lot. I had to turn off the truck and start it to shift back in gear. The truck shifted by it self multiple times. This safety issue could be detrimental. I was scared to continue driving my truck. Turning in front of someone had me nervous because when I tried to accelerate the truck shifted in to park and stopped moving multiple times. Reaching the internet to find out why. I found multiple people had the same issues. This need to be fixed before it cost the life of someone
was driving on turnpike with family in the rain going 70 when my truck shut down.I coasted to the side. truck had no power. Seems rear window leaked on electrical components causing short. the seems to be common in these trucks
The Motor Generator Unit stopped charging the battery, which in turn made my battery die. This can be inspected. I was put at risk due to being broke down out of town on the side of a main street. The vehicle was inspected by a local mechanic shop as a Ram dealership was not within their city limits. They were the only ones to inspect it. Prior to the battery completely dying, my check engine light and low battery light came on within 10 seconds of each other. My battery died within 15 to 20 minutes of that happening.
While driving at highway speeds on I-80 we first received a warning that the TPS system had failed and needed to be checked. I began looking for the next exit which was luckily not far away. Just as I excited the highway every other system started coming in the dash as failing and the windshield wipers began operating on their own. We lost power steering and brakes. This was especially difficult to a paid a crash because we were also towing a 4,000 lb camper at the time. We barley a wooded a crash and we were able to ring the vehicle to a safe spot before it finally shut down completely. The entire electrical system died while driving and all systems related to it malfunctioned simultaneously. The vehicle did not start back up and a tow truck was needed. The contact stated the Radio Frequency Hub needed to be replaced.
There is a presence of a moldy smell in the car. After closer visual inspection, rear window frame had cracked in two spots allowing water from outside to get in and go behind the rear seats, making a carpets wet which produces the mold. Water also getting onto electrical systems like radio amplifier and rear seat ventilation making them corrode. There is no way an owner can find a problem under normal conditions making car occupants inhale harmful mold. This is a safety hazard and a common problem of a 5th gen Ram 1500.
The Electronic power steering system stops working without warning or cause. It is available for inspection. While driving the loss of power steering stops you from be able to steer for turns or avoid a collision. A dealer confirmed that the (EPS) is shorting out causing this to happen. A warning light appears when EPS stops working stating "POWER STEERING IS UNEVALUABLE". There is a recall for 2019 1500 RAM's but my VIN is not one of the recalled. The serial number of the EPS gear is on the list of contaminated ones TIC2609A4211 I have reached out to Chrysler twice now and will not help me.
The contact owns a 2019 Ram 1500. The contact stated while driving 50-55 MPH, the message "Service Shifter" was displayed, and the vehicle shifted into neutral independently. The contact veered to the side of the roadway. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed. The vehicle was taken to the dealer to be diagnosed and it was determined that the shift knob wiring had failed; however, the vehicle was not repaired. The contact stated that the failure reoccurred while driving from a complete stop. The dealer was contacted and advised the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
I bought a 2109 Ram big horn May 2020 new. September 2022 warning system showed the shifter needed service. Took it in to service department of dealership. It took three weeks to get it back. The next morning the truck would not start. Had it towed back to dealership. Four weeks passed and was told it was ready. Drove it home and parked indriveway. The next morning would not start. They kept the truck for two months and called to pick it up. Thenext morningit was dead again. Sent it back. They kept it for three months. They brought it back andsaid they don'tknowwhat is wrong with it. I charged the battery and took it for test run and the dash message system started flashing messages that this was broke, the tires were flat, service light flashed on and off, the engine sputtered then ran again. All most did't make it home. Last time I drove it. Dealership will not fix.
My 2019 Ram truck has less than 41,900 miles on it.I drove it Thursday morning, but then was stranded.The vehicle wouldn-??t unlock, lock, or start. Upon entering using the manual key, the vehicle wouldn-??t recognize my key fob. My second key fob would not work either. I called a locksmith to see if he could reset the computer, but he couldn-??t. So I called a tow truck. After giving them $100, the dealer couldn-??t look at it for several days. Meanwhile I-??m stranded without a vehicle. Luckily not in the remote wilderness. My truck sat for a week.The dealer called and said the RF Hub was bad. The RF Hub controls everything from the key fobs, ignition, alarm, brakes, door locks, all electronics, etc. $605 now paid to the dealer for them to replace this RF Hub that is mounted on the back wall of the cab under the rear window. Had this been in the middle of winter, or when I was at high altitude in the mountains last fall it could be a life or death situation.Being locked out and unable to move a vehicle, being stranded is dangerous. Particularly with health issues. What the dealer didn-??t do is correct the problem.The back window frame on these Rams breaks and then leaks water into the cab.The leak shorts out the electrical equipment behind the rear seat.Thankfully it didn-??t start a fire. A google search of the issue finds hundreds of complaints about the rear windows in these trucks. Imagine a young mother with little children out on the road when the vehicle leaks enough to fry the RF Hub! The Ram dealer charged me to replace the RF Hub, but didn-??t bother to fix the problem with the rear window. I am taking it upon myself to attempt to stop the leak before I get stranded again because of fried electronics because of their faulty design. I have attached pictures of the problem.After paying the locksmith, tow, dealer, and pulling out the rear seats, drying all of the carpet, it is clear to see the problem with the rear window. Recall this.
Display in my gauge cluster on my 2019 ram 1500 is intermittent going in and out and lately is completely blank. Without the display I can not use the gauges, see if my tires are low, see how close I am to thing both forward and reverse with the park sense, low fuel light, cannot see the cruise control basically if there's a problem I can't see it because the display does not work I also cannot see current miles on the vehicle without the display.
The contact owns a 2019 Ram 1500. The contact stated he was unable to start the vehicle. The contact stated that he was able to jumpstart the vehicle. The contact stated while depressing the accelerator pedal, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.
A D V E R T I S E M E N T S
- Lafayette, LA, USA