This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 1500. The contact stated while driving 65 MPH, the steering wheel inadvertently pulled to the left and then the right, causing the contact to momentarily lose control of the vehicle. Upon slowing down, the contact stated that the steering wheel was tight and maneuvering the vehicle was extremely difficult. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electric power steering however, the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 115,000.
- Norfolk, VA, USA
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- Norfolk, VA, USA