This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear backup camera freezes the display or displays blue screen while backing up. Open recall on the year of vehicle but not under this VIN. Vehicle has been doing this for a long time and seems just recently the recall was started. A possibly unrelated issue is happening where the uconnect does -??ghost button pressing-?? cuts heat, turns on ac, changes clock, settings etc. very unsafe as youre forced to turn heat or ac back on while driving multiple times in a short session of driving
The HVAC controls are part of the radio unit. The radio unit locks up, requiring the battery to be pulled to reset most of the time. When you dont have the radio working you cannot control the HVAC controls including Defrost which can cause a dangerous driving situation or not be able to drive due to fogged up windows. Also many of the vehicle functions such as the auto dim mirror are inoperative when the radio locks up or doesnt not work (black screen) causing a dangerous night situation. lastly, the reversing camera will not work with a non functioning radio display causing a hazard with a full size pickup backing up to others.
The backup camera randomly loses the image when backing up. It has happened many times, unpredictable, beginning in October. Then had a period of it happening quite often, now it's only been twice in the last couple of weeks. I have a couple of photos of the screen, but this app won't let me paste them in. I request my VIN be added to the recall for this issue.
The radio/HVAC screen is malfunctioning. It still works but the screen is delaminating and the screen thinks that someone is touching the screen and there is no control over what it touches or controls. Radio is working but the channels change so fast by themselves that you cannot listen to anything. Cannot change any vehicle settings - such as lighting. Same with the HVAC system. When i click into the climate controls, the screen controls itseld doing whatever it wants. I have no control over the climate. THIS IS THE SAFETY ISSUE. If i am driving my vehicle and my windshield starts to fog up, my defroster is not accessible. I can hit the physical defrost button but there is no saying if the screen will not click the defroster off by itself. This puts myself and all motorists around me at risk if I cannot control a fogged windshield. I get distracted while driving trying to force the climae control to stay on my selected setting when it is to no success. I brought this into MIG Chrysler Dodge Jeep & Ram in Bellefontaine Ohio and they confirmed the problem and quoted me saying, "vehicle needs a replacement radio". I will upload a copy of this quote. We have police in the family that has seen the issue and they are also concerned of the safety hazard this presents. I would be happy to obtain a letter from the local PD and my insurance about this matter. No warning lamps or messages. I noticed a while ago that my screen looked like it was bubbling or delaminating but it never caused issue until one day the screen started clicking around like crazy on its own and has done it ever since. I started to look up forums for this issue and this sounds to be an extremely common issue in 2018 Ram's. My good buddy also has an 18 Ram and has the same issue, although, not as severe.
- Bellefontaine, OH, USA
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The engine ticking constantly as well as an electrical issue with the radio, heating, ac unit, control panel in dash that has all of this in it constantly changes goes haywire, won't let you do anything to fix it. It flips from setting to setting as well as different screens and the cargo lights have a habit of staying on an draining the battery. The engine tick has been like that for i dont know how long but it seems all the ram 1500s have that same tick, the control panel started acting crazy about 2 months ago, the battery being drained this is the 2nd battery I bought in 2 yrs due to this issue. Not sure about the cargo light when that started. It's pretty crappy we use out hard earned money to purchase what we believe to be a great vehicle only to find its made so bad to have all these issues and no recalls on them. I'm sure I speak for all ram 1500 owners ram should take better care of their customers and the issues in which their products malfunction and fix the issue instead of leaving us high an dry, broke down along the road due to poor production. I'd like to see these issues fixed but not on my experience since the issue comes straight from the manufacturer.
My 2018 Ram rear turn signals intermittently work. They can be working and the in the middle of a turn stop working. They may not work at all on any given day. They may work all day. Has been looked at. Not short in wiring, has good solid connection, just intermittent working
Due to screen delamination - While operating the vehicle, the central monitor cycles repeatedly through different functions, and actions, including but not limited to: calling multiple people using phone connected to vehicle by Bluetooth, changing the directions/stopping navigation, showing the back up camera, changing radio stations, change environmental controls. This is a significant safety issue as it is very distracting to the driver of the vehicle. Solutions like turning off the screen are not effective due to screen delamination - it prevents the screen from fully turning off as the trips the touch screen function restarting the screen. When the issue was raised with the delearship and noted as a significant safety issue - the dealership advised that it was not a safety issue and identified it as "the radio needing to be replaced". This is a known and documented issue with this year, make and model of vehicle. This is an ongoing issue.
The UCONNECT touch screen began de-laminating several years ago and was reported to the local dealership that services my vehicle, but they discarded due to warranty status. However now it is randomly detecting a 'touch' on the screen. While this is somewhat just an annoyance when using the radio, nav or apple car play, this is also used to control the vehicle settings including many of the safety features making this a critical component of the safety system of the vehicle. A malfunctioning touch screen should be considered a critical defect in terms of safety in most modern vehicles. I have noticed there are other complaints about this as well in public forums and on the NHTSA site.
Infotainment system within the car will randomly touch the screen and make distinctive changes that alter the cars driving state. Has called SOS system multiple times. Changed climate control settings and opens up backup cam while traveling forward and not in a parking state. Causes a distraction within the car for the driver and the passengers, and could potentially have harmful driving effects, including switching transmission settings or changing driving at all. I have a video that shows what is happening. No picture will do it justice.
Intermittently loses ABS, traction control, and cruise control. Now throwing multiple error codes but does not "store" any codes. Lights/warnings/chimes are intermittent and random. Windshield wipers will intermittently come on as well. This is a known problem with these vehicles. Most recently randomly throws service shifter codes and vehicle shifts into neutral with no warning. The shifter has been replaced with no remedy to the problem.
Intermittently loses ABS, traction control, and cruise control. Now throwing multiple error codes but does not "store" any codes. Lights/warnings/chimes are intermittent and random. Upgraded parts to repair are unavailable. This is a known problem with these vehicles. Most recently randomly throws service shifter codes and vehicle shifts into neutral with no warning. Main vehicle computer has been replaced, did not remedy the problem(s).
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle turns on and off by itself and the radio and ac also started to turn on and switched between hi and low and the radio stations kept switching stations the power lock window buttons in times worked other times it would be stuck and didn't work. The key fob was switched to a new key fob however the problem persist the vehicle came to a sudden stop and shut off in the middle of the highway while driving causing all the electrical system in the vehicle to activate the alarm going off the anti lock brake on and the vehicle lights and vehicle turning on and off. I am concern with my safety and the public safety as this vehicle shut off while I was driving this could have cause a major accident if I were driving at regular high speed in the highway this could have caused total lost of control of the vehicle I had to get it towed to the dealer for service. The dealer fails to conduct a proper electrical diagnosis on the vehicle stating the issue is the key fob which was switch for a new one however this happen same day the key fob was switched which means the key fob was not the issue there is a major electrical issue that needs investigation this vehicle should be off the road or salvage no warning lights prior or after the incident the date it started which was on March 13,2024 the car was brought to service and released on April 3, 2024 and after changing key fob the problem continues and on April 4th the vehicle shut off while driving without warning. The dealer who sold the vehicle can not figure out the issue as a proper diagnosis has not be made by them and they continue to fail to fix the issue.
Truck has zero warning lights, zero visible issues, nothing is "wrong" with the truck. However, the truck runs horribly. It is terrifying to drive. Anything over 35mph is scary. It drives like the back wheels are about to come out from under it. The truck violently shakes. Sometimes it accelerates, sometimes not, randomly downshift, random upshifts, random power loss, randomly the breaks stop working. The radio has became such a problem that not only can I not use the radio, i cant use the navigation, back up camera, the apps, climate control, settings, nothing in the control unit. Cant even update it because it wont stay on one screen long enough, nothing. The unit bounces around from one tab to another. Its confusing the trucks computer system and has reset itself while on a lift getting serviced. The transmission is running hot, the cooling fans don't know if they should be on or off because the radio unit changes all the controls so quickly. The volts on the dash are always at or about 3/4 of the way up and continuously bounce because of the system always changing. I have 52 transmission codes because the system is so confused but no one will touch it because its an 8 speed and not serviceable. And all the components are working.... they just do not work together. There has been several recalls for this make and model but all for the diesel, I believe it goes further then just that.
A D V E R T I S E M E N T S
- Thompson, OH, USA