This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down a windy country road and the cruise control engaged itself and set to 90 mph while I was driving about 50-55. Cancel did nothing, using the brakes caused them to squeal but the vehicle remained accelerating. I was able to disengage by putting the engine in neutral and using the push button to shut it off.
The contact owns a 2018 Ram 1500. While driving at various speeds with the air conditioner or heat activated, there was an abnormal musty and or moldy odor detected. There were no warning lights illuminated. The vehicle was taken to auffenberg dealer group 187 auto ct, O'fallon, il 62269 (618) 624-2277 but was not diagnosed or repaired. The manufacturer was contacted and made aware of the issue. The failure mileage was approximately 18,000.
The back up camera goes out and black outs at times. Sometimes it looks like a old tv with wavy lines. The drivers window controller, you have the ability to use auto down and auto up. At times, you must hold up on the window switch to make the window go up. The headlights come on when you enter a dark garage and when you pull out they stay on. My vehicle does not have daytime running lights. The headlights will come on during morning with full sunshine. Sometimes there is a very loud knocking coming from the motor. Sounds love like a bad valve.
I was unable to stop vehicle as I was approaching an intersection on a city street went to press on the brakes all the lights started flashing, brake system flashed, no traction light came on, vehicle turned off. Ended up impacting 3 other vehicles and a school bus. My airbags never deployed, and the vehicle was deemed a total loss by my insurance company. All parties were injured in the accident, almost all are seeking representation from attorneys for their injuries.
The vehicle consisted of multiple times of T he vehicle not starting and having to be jumped for the vehicle to start. This vehicle has now been in the odaniel Ford dealership in fort wayne, in for over 30 days with still no resolution - in since June 27th 2019 it is now August 1st and still no resolution has been determined on correcting this issue and have been given multiple rental cars along with being stuck paying for one of the rental vehicles as Chrysler customer service has not returned our calls on case number 59164537 for the charge to my personal credit card. No contact either is being given from an additional case regarding the second ticket of the truck being in service this long with ticket 59395927. Both tickets were given to us from Chrysler customer service.
- South Whitley, IN, USA
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Drove the vehicle about 4 hours to pick up my daughter. Had the vehicle idling for a while as I waited for her arrive since she was running late. Put the car in drive and started to head home and the service shifter message came on. Then the transmission warning came on as well as a message with the brake system. The service engine light came on as well as the lightening bolt in red. I stopped and turned everything off hoping to reset and when I turned the vehicle on everything disappeared until I got back on the highway and then I had problems accelerating as all of gages didn't seem to engage. I got to the next exit and pulled into the closest parking lot and turned the vehicle off. However, it did not turn off. All of my gages went bessel, the windshield wipers turned on, on their own, and then all the lights on the shifter turned red and flashed. The dashboard continued to light up like it was trying to reset. I tried to start the vehicle and it would not start. Once all the lights finally turned off I was able to start the vehicle but the check engine light is still coming on.
The parking sensor for the front and rear of the vehicle show the visual indication on the dash but the audible sound only works on occasions. The alert is supposed to work at low speed or if you are to close to an object even if your vehicle is not in motion. The has happened off and on since the vehicle was purchased new. Powertrain control safety recall U61 has been completed and has not solved this issue.
Vehicle has failed to start 3 times in 2 1/2 months. I required road service each time. This occurred on Jan. 16, 2019, Mar, 20, 2019 and Mar. 23, 2019. Vehicle had been used for errands involving several stops with only a couple of miles in between, then it would not start and the battery was completely dead. Dealer has looked at vehicle and noted that there are scores of 'low voltage' codes in the computer. This problem matches those noted in NHTSA recall U87. The 'crew cab' version of the truck is included in the recall but the 'quad cab' version is not. I cannot get the vehicle repaired and do not feel safe driving it if it may not start, anywhere anytime.
Vehicle only has 12,800 miles. 4th trip to the local dealer. 3 times towed due to the disable. While driving vehicle shuts down and has no power. 1st time was informed during gen. Maintenance the computer housed no data as the vehicle stalled when putting it into gear. The next 3 times were all identical as it is clear it is starvation of fuel. Fuel pump changed after 1st tow. Sending unit changed after 2nd tow. Not sure after 3rd tow yet. It is incredibly unsafe as the loss of power to the motor creates loss of power steering. Not to mention being disabled in traffic and the safety concerns! in addition the passenger seat buckle has malfunctioned and has been on order for over 3 weeks. Now I can safely have a passenger in the car. Also minor but the front bumper is already rusting! and a couple other things.
Sudden, momentary (1-3 sec) deceleration accompanied by partial (?) electrical power loss (noted dashboard display blanked out during latest 2 events). Event occurred approximately 6 times from Feb 2018 purchase date through Aug 2018. Each time the vehicle was moving at highway speeds of between 70mph and 85 mph. More details are provided in the attached.pdf file (too many words to fit within the constraints of this data entry field).
Passenger side heated seat prematurely turns off. Dealer states it is turning off because it is reaching max temperature so the safety mechanism is shutting it down so it does not burn up wiring. Only a handful of other trucks have this problem. Other truck owners with the same make and model of truck do not have this problem.
Started car in morning and back up camera flashed on and would not come back on. Put car in park and reverse and still no picture. Turned car off and still no picture. The manual camera button would not activate camera either.
After getting back in my vehicle parked on a city street I restarted it and put it into drive. It would not move. I revved the engine but it still did not move. I finally shifted into park and back into drive again and them it worked. This has happened manly times before and the selector switch has even jumped out of park into reverse almost as many times and on one occasion it resulted in property damage of almost $3000. This is a safety issue that I believe the manufacturer knows about but refuses to acknowledge it because of profit. I do have a video of this latest incident if anyone is interested.
A D V E R T I S E M E N T S
- Spring Branch, TX, USA