This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 8.4" UConnect Screen has a bubble along the whole top of the screen due to delamination. This causes the stations to randomly jump from station to station and if you make a phone call with the connected phone, after you hang up, it will start calling random people. You can disconnect the battery and leave it disconnected for a few minutes, but it starts back within a day. Upon Google search, there are multiple issues with this same problem with this screen along all lines of Dodge and Chrysler products.
The Uconnect 8.4" has a delamination problem that causes the screen to act like it's being touched. This causes distractions because the seats vent/heat turn on/off. The radio station changes frequently. It makes calls from your phone using Bluetooth and the only way to stop it is by using your phone which causes distractions. This is a known problem based on Google searches and Ram/Chrysler should fix this issue before ppl are injured/killed while driving. The u connect screen controls, climate, hazard lights, phone, and other apps which is a huge problem and safety issue.
The radio which is a 8.4 uconnect screen had started to delaminate cause the screen to randomly select items and constantly switch back and forth from one screen media to hvac controls and apps, it automatically turn my heated and cooled seats on and off and again and had even turned my auto dimmer for my rear view mirror off, and when I tried to turn it back on it would select the auto dimmer like I was touching the screen when I was not. This mind you while I was trying to drive at night making a huge distraction. It constantly hits items on the screen which brings up dialog which requires me to look down away from the road.
The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue.
At any given time the driver side auto up mode of the window will not work, the passenger sid eoutside mirror will not fold (electric fold option) the raido at times I am not able to change stations (it freezes up) I get a blue screen on the display at times, the car play at times wont work, the built in auto garage opener on the over head has to be activated several times before the garage door opens (all other openers work on the first try) at times the auto door locks (the door handle button) wont work at times the windshield wipers stsrt when there isn't any moisture (rain) these problems have been going on since I purchased the truck new.
- Georgetown, TX, USA
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Passenger side heated seat prematurely turns off. Dealer states it is turning off because it is reaching max temperature so the safety mechanism is shutting it down so it does not burn up wiring. Only a handful of other trucks have this problem. Other truck owners with the same make and model of truck do not have this problem.
2018 Dodge Ram 1500. Consumer writes in regards to hole in drivers side seat. The comsumer stated the failure may be due to the seat heater over heating.
A D V E R T I S E M E N T S
- Rome, GA, USA