This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The air ride system automatically inflates and deflates while driving, the truck tilts to one side because it only raises one side. It effects driving and the vehicle pulls to one side
The contact owns a 2017 RAM 1500. The contact stated while driving 50 MPH, the "Immediate Air Suspension Service Repair Required" warning message Illuminated. The contact pulled over to the side of the road and restarted the vehicle and the warning message functionality returned. The vehicle was taken independent mechanic where there was an unknown diagnosis. The vehicle was not repaired. The contact was relating the failure to a lawsuit article he read online. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
Power steering failed while driving. Replace the power steering rack (dealership replaced it). It still failing due to the torque sensor or the steering wheel, a steering wheel angle sensor being faulty, . Very dangerous if the vehicles power steering randomly stops doing its job while in motion.
Truck was lowered to the entry/exit position using the adjustment buttons for the factory air suspension while in park when picking up my daughter from school. When attempting to raise the truck back to the normal ride height setting, the rear of the truck raised but the front did not and will not. Also the rear will not lower back down to match the front now either.
Air suspension system is having numerous fault codes and operational issues, that have been occurring since January of 2024. The dealer just clears all of the codes and says there is nothing saved in the various modules, but yet I myself have a scanned trouble code listing showing the faults. The truck sometimes will be riding on the frame because the air suspension becomes inoperatable.
The air ride suspension system failed after a stretch of below-freezing temperatures, the front end was lowered and the rear end elevated. The vehicle had 91k miles on it and required a new compressor and valve block.
Same issues as everyone else, cold weather north dakota, suspension errors, components were fully replaced last winter. All issues happening again. Loss of air, drooped side, .....
Air suspension completely fails when the weather reaches below zero. When the air suspension fails there is nothing protecting the driver due to the bumpiness of the ride. Your head will constantly hit the headrest the entire ride. Air suspension can also fail while the truck is in motion.
On a irregular basis, would get warning messages and dash warning lights about " Service Anti-lock Brake system", and " Service Electronic Brake System", and vehicle would start to immediately lose power and in some locations, would be on an open highway at highway speeds. Would have to pull off road to try and cycle truck off and on to regain operation. Getting rear-ended on the highway is NOT an option due to a faulty module or braking system...!! NO pre warning lights or symtpons, it just happens.
While hard accelerating from a stop light and towing a moderately loaded trailer (~ 3,000 lbs), I felt the turbo engage and heard a loud bang and felt the rear end get wobbly. The truck pulled violently to the right and I instantly lost accelaration and heard something dragging on the concrete, I coasted into the left turn lane and got out to find my driveshaft had broke at the rear differential yoke and was resting on the ground, still attached to the transfer case. I hopped back in and put it in 4wd to power the front tires to limp to a safe location about 100 yards down the road. Upon closer inspection both upper control arm ends that attached to a frame via a bushing broke causing the differential to rotate to the point the rear u-joint yoke broke off the drive shaft. I called a dealer but the repair time was > 1month so I repaired it myself by replacing both control arms (with Moog aftermarket arms) and a new Mopar drive shaft. Upon closer inspection both control arm ends had poor weld quality (poor weld fusion) where the bushing loop attaches to the control arm shaft. They should not have failed given the normal driving and the low miles on the vehicle. This is definitely a manufacturers defect that could have caused a serious accident had the loss of control caused the vehicle to swerved into oncoming traffic. I still have the defective part if needed for closer inspection/testing. This incident was shared with FCA recalls but was not covered nor were they interested in the issue. I also have pictures on my phone that would upload properly but i could send in an email...
Repeated alert to service electronic braking system. Had code read it said right front wheel erratic response from wheel speed sensor. Had sensor changed no change to error code, now the traction control light and passenger seat airbag light has come on. This is a 2017 ram tradesmen with approximately 70k mileage
Air suspension issues at 50k miles my truck rides lop sided half the time. Some days it works fine other days the driver side is sitting lower than the passenger or the backs lower than the front it-??s never the same issue. Sometimes it don-??t work at all. Which is crazy with only 50k miles
Electric assist steering failure, truck is getting hard to steer either direction. Air ride system is bouncing like having no suspension at all, went into dealer and they report that the compressor, control board and manifold all need to be replaced. Vehicle only has 68,000 miles.
When the temperature dropped below -10F last Thursday, the front air suspension dropped to the bump stops and remained there until the temperature rose to above 32 degreesF. This made the truck unable to steer completely to the right or left, greatly lengthening the time and distance required to make a turn, lane change, etc. In effect, the vehicle is unsafe to drive under those conditions. No error code was generated during this length of time.
The contact owns a 2017 Ram 1500. The contact stated while making a right turn, the contact felt as if the vehicle was going to flip over. The vehicle was taken to the dealer, but no failure was found. On another occasion, while driving 20 MPH and going over a speed bump, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic who stated that the suspension system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000. The VIN was not available.
Air suspension fails repeatedly in cold weather. Vehicle has been repaired twice under manufacturer warranty and extended warranty. I am concerned that if this fails while the vehicle in motion an accident may result. There are many documented cases of this issue and, as I read online, a pending class action lawsuit in Canada as a result.
The air suspension system has failed completely. Without warning the driverside suspension deflated at 65mph. This causes the steering to pull to the left very quickly and could easily cause loss of control of the truck. The problem occurred with out warning. The dealers response is to not drive the truck and wait 3 weeks for a diagnostic test and then a month or longer to get parts.
Air ride suspension drops to bump stops when it rains. Causing the truck to have no suspension give that can cause severe damage. Truck has been at the dealers over this problem multiple times, they do not know what is causing the system to fail now. They have replaced the main components and the truck is still sitting on all 4 bump stops unable to drive.
A D V E R T I S E M E N T S
- Spokane Valley, WA, USA