Power steering motor failure while driving. Steering wheel would lock while turning and in motion at city speeds - less than 45mph. Highway speeds ~70 mph. Total intermittent loss of vehicle control while in motion. Engine would shut off momentarily, loss of all electrical systems, transmission would not shift, steering wheel would lock.

- Everett, WA, USA

The contact owns a 2017 Ram 1500. While driving 50 mph or more, the vehicle drove roughly and the steering wheel vibrated. While driving with the rear windows down, the turbulence caused the vehicle to shake violently and caused ear trauma/popping and the contact's eyes to water. The vehicle was taken to a local dealer (john hiester Chrysler Dodge Jeep Ram, 940 N main St, lillington, nc 27546 910-893-8088) where it was diagnosed that the tires needed to be balanced and other windows should be opened for the turbulence. The rear passenger tire was replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified and opened case number: 32784742. Jessica at 844-378-0573 ext 81498 stated that the information about the turbulence was in the owner's manual. The failure mileage was 2,837.

- Sanford, NC, USA

Had been experiencing transmission warning lights but engine didn't produce any codes.I took to 2 different dealers and they said nothing we could do about sensor problems until code appears. While driving at night about a half mile from home my truck shut down. My engine turned off and lost my steering, lights, and dash lights. The only thing that remained on was the fully illuminated 8' radio command center and gear select knob.the satellite radio remained playing but couldn't adjust volume. I luckily pulled to side of road. I couldn't restart vehicle to move it. I then took my key fob and locked and opened the truck.the lights flashed and was able to restart vehicle to move. I immediately called roadside assistance to have it towed to dealer. During the time of turning vehicle back on the dash displayed a check engine light. I then received a vehicle identification report emailed to me that engine/transmission service needed. This incident with a new truck with 23,000 miles is very concerning in losing power, lights and steering. The problems stated were over a month ago as noted with pictures

- Palm Coast, FL, USA

The contact owns a 2017 Ram 1500. While driving 30 mph, the steering wheel became difficult to turn. The power steering indicator illuminated after the failure occurred and remained lit. The steering wheel resumed normal operation after the engine was restarted. The vehicle was taken to brunswick auto mart (3031 center road brunswick, Ohio 44212 phone (330)-273-3300), but the cause of the failure could not be diagnosed. The dealer test drove the vehicle and was unable to duplicate the failure. The dealer indicated that there may have been a miscommunication between the steering wheel electrical systems. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 7,071. Updated 11/02/17 consumer stated vehicle experienced sudden loss of power steerings while in a turn causing vehicle to cross road centerline narrowly missing oncoming traffic. Updated 7/16/18

- Strongsville, OH, USA