This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Out driving and power steering stopped working making it very difficult to turn the steering wheel especially on slow turns. Having it in the repair shop tomorrow to see what issues and cost to fix.
was driving stopped at stop sign. went to turn left and message popped up stating " service power steering" truck lost power steering had to break and reverse due to almost hitting pole and not being able to turn left. put truck in park. turned truck off turned truck back on and power steering message still was there. no prior warnings prior to driving truck. no other issues prior to power steering failure. My safety was at risk where I could of crashed vehicle into pole. my husband called dealer and is awaiting a call back. As of 4/16 no call back yet. Vehicle is sitting in driveway now due to not being able to drive safely with it with power steering loss.
My power steering started to get "sticky points" and then today I lost all power steering. After a Google search I checked the fuses and both were fine. But it seems to be a issue with this generation of trucks. And I saw that they're looking into the problem and may issue a recall in the future
The power steering is intermittently getting very difficult control. There seems to be "tight spots " turning right and left. This issue is getting progressively worse. I have not lost control of the vehicle yet but it is getting worse and I rely on this vehicle for transportation to and from work
- Hudson, IL, USA
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I was driving on a highway on a rainy day when I felt a small vibration in the front end of my truck. Suddenly, the service electric steering system light comes on my dash and I can't hardly turn the steering wheel. I lost all power steering in my truck, occasionally it would try to turn on while trying to drive it home, then the service steering light would come on and jerk the steering wheel in my hand, which is very hard to hold on to and I'm a big guy. If this were to happen to a smaller person, I'm not sure how they would be able to keep from going in the ditch or worse, rolling the truck. This I was told by a ram dealership is due to a faulty rack and pinion steering system, which is a $2800 fix. I'm honestly glad it wasn't my wife or kids driving the truck, this could have been way worse!
While driving to work this morning the power steering went out with no warning. I was driving on the highway and the steering wheel started jerking and then became very stiff. Had I been in a curve when this happened I could have easily gone off the road or into oncoming traffic. I was able to slow down and limp my truck to work. I am on shift for 24 hours so I have not been able to have a mechanic look at it yet but I have done a lot of research today and multiple people have had very similar problems. There was even a recall on the 2016 ram 1500 for the exact same problem. When I began investigating my own vehicle I checked all associated fuses which were good. I also checked to make sure power was getting to the electronic power steering module plug and determined that it was. While I was under the truck checking I discovered that the rack and pinion had already been replaced. This is a very serious safety issue that is apparently happening in multiple vehicles, multiple times. This component and my truck are available for inspection as long as I have them.
The electronic power steering (EPS) failed 8 months ago. It started with intermittent failure while driving. Complete failure occurred within 1 week of the problem starting making steering very difficult. I had God's Speed Automotive in Colorado City, Texas look at it and the rack and pinion require replacement. There are no recalls on this model but there are many recalls with similar models.
Vehicle has begun having intermittent Electronic Power Assist failure. There are no warning lights indicating a failure. It happens when making either right or left hand turns and can be felt at slow speeds. You have to be ready for the intermittent failure on these type turns as you have manually force the steering to com back to a neutral position. This is the same failure recalled on other Ram trucks just not mine. 2017 Model Year 1500 Crew Cab. VB9/NHTSA 19E-077 Dealer estimated $5000 for repairs basically replacing the entire steering mechanism, how can this not be a serious failure.
The contact owns a 2017 Ram 1500. The contact stated while driving approximately 60 MPH he observed that a symbol of a steering wheel with an exclamation point appeared. The contact felt the steering wheel had become very hard to turn. The contact pulled off of the road and turned the vehicle off and on several times, however, the power steering functionality did not reengage. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined the rack and pinon gears and electric power steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19E077000 (Steering). The failure mileage was approximately 119,000.
The contact owns a 2017 Ram 1500. The contact stated that after pulling out of the driveway and making a turn, the steering wheel failed to return to the center. There was no warning light illuminated. The contact stated that the failure had been recurring while turning. The contact stated that it was increasingly more difficult to turn the steering wheel back to center manually. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 82,000.
The contact owns a 2017 Ram 1500. The contact stated that while driving at various speeds up to 40 MPH and turning, the steering wheel was loose. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 121,000.
while driving the electric power steering failed. light came on an lost power to the steering wheel. could have been killed because, it impossible to steer
I was going maybe 25mph on wet gravel. I had just put the truck into part time 4x4 because it was starting to snow. With no warming maybe 4 min after part time was activated I got a warning ding and service power steering light and the truck wouldn't turn. I nearly lost control on the snow. Again no warning, it happened all at one and I was unable to control the vehicle. I stopped for maybe 5 min and turned the truck off... when I restarted it the steering worked long enough to turn around on the one way road before the steering once again went out.. no warning just couldn't turn and the light on the dash came on simultaneously. I limped down the mountain at about 10 mph with no power steering. I once again after 30 min or so shut the truck off. Once again when it restarted the power steering works as it should. I'm scared to drive it because it gives no warning before the steering wheele becomes almost impossible to turn. It has since worked on my last two short trips but for how long. And how fast will I be moving the next time it stops working.
This recall applies to 2013-2019 Ram 1500 trucks equipped with electronic power steering (EPS).?Some EPS gear assemblies may have been built with a contaminated circuit card assembly that may short circuit. "Fiat Chrysler has issued a recall for nearly 165,000 Ram trucks due to a potential issue with the?steering column control module. According to Ram's estimates, about 142,150 trucks are likely to have this defect. The steering column control module is a critical component of the vehicle's steering system." Ram 1500 Power Steering Failure Investigation The automaker and their supplier investigated the issue, concluding that the failures were due to?contamination of the part's control circuit board, which could cause an electrical short circuit and lead to partial or complete failure of the electrical power steering.
While turning found Electronic Power Steering became very hard to turn right or left. Driving on highway fine no warning lights but steering became extremely hard on hard turns. Took to garage they analyzed saying battery and IBS sensor should be rep, aced along*with rack steering at a cost over $ $5000. So I climb under my truck to check out what they were saying. There wasn-??t the corrosion described connections all look good. I went back to garage an had battery changed, greatly improved steering still a little stick no and then when turning. Next I-??ll reset IBS sensor and hope this resolves completely. The no warning of failure will definitely cause accidents, lucky it was me driving and not my wife.
Electric power steering malfunction or failer. When turning can feel like steering is sticking, doesnt recover and seems to require alot more to turn wheel and bring it back to straighten out. It was checked at a local service station. No inspection has been done to E.S.P by anyone else yet. Had a check engine light on prior to issue but it was for ambient temp sensor. Which was fixed. Unknown on when issue first appeared but approx. 2 to 3 weeks ago.
To whom it may concern, on 1/8/24. I was driving on the highway. I lost totaled power of the steering. steering wouldn't turn over. luckily I was able to move to the side. no one got injured but the panic and scariness in making a fatal accident and injuring my family.I had to get the truck towed to my house. I barely had a chance to take it to get inspected 2/12/24. On there inspection they found the power steering rack electric has failed, and needs to be replace. done by victory dodge Kansas City. My truck didn't give any warning / messages until after issue happen. The dealership quote is $3,700 to get it repaired, the issue is I don't have that amount of money at this moment.Ive tried looking for this part at different auto parts and they don't have none available at this moment. What em I supposed to do next ?
Rack and pinion unit locked up and the tires immediately locked all the way to the right Along with the steering wheel locking up, Part not available for inspection. Has already been replaced. I could have injured or killed myself or another person because I could not steer, only able to apply brakes. The component was inspected and replaced by an independent service. No other inspections were done. No warning of any kind.
A D V E R T I S E M E N T S
- Ashville, OH, USA