This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ram 1500. The contact stated that the recall notice for NHTSA campaign number: 18V332000 (electrical system, vehicle speed control) was received in June of 2018. The local dealer (larry H. miller Chrysler Jeep Dodge Ram boise, 222 auto dr., boise, id) informed the contact that the parts needed to repair the recall were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The cruise control turned itself on, while trying to turn it off the gas accelerated and I was unable to disengage the cruise control. I was unable to control the speed as it kept rising, causing me to go into the ditch striking a 6 ft culvert tile and flipping my vehicle.
Sometimes the truck won't recognize the key fobs. Truck instrument panel will continue to display key fob has left the vechile and the chime continue to sound even tho I have the key fob in my possession. I can put the vechile in gear and drive but instrument panel will continue to display key fob has left the vechile and the chime won't stop sounding. (I have videos and pictures of this issue). Also when I used the speed control at a steady speed and than use the cruise control to reduce the speed when I come to a complete stop and press the gas pedal again the transmission shift differently. The transmission delay shifting engagement. (there was a recall on my vechile for the cruise control and at the moment my truck is in the dealer getting the recall done, transmission shifting problem looked at and getting the key fob electrical problem fix. Dealer tech is trying to fix the problem. A request was made to corporate engineers for assistants fixing the problem. Dealer and engineers are working together trying to figured the key fob problem.vechicle mileage approximately 11400.
When using the cruise control between 30 and 45 mph, when resuming the vehicle will gain up to 10mph over the set speed and the rpms will sit at 4K until cruise control is disengaged. This occurs on inclines, declines and flat surfaces. This has been confirmed by two dealerships on this vehicle. One dealership confirmed it on other 2017 Ram 1500S with 3.6L engine. Fca us llc states that this is "as designed".
The contact owns a 2017 Ram 1500. When the temperature was below 30 degrees, the rpms increased to approximately 1,100 without warning. The vehicle was taken to russell barnett Ford (4055 tullahoma hwy, winchester, tn 37398) where it was diagnosed that the flash system needed to be reset and the throttle body needed to be replaced. Additionally, the dealer installed an ambient temperature sensor. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the issue and opened case number: [xxx]. the contact was referred to a resolution team. No further assistance was provided. The failure mileage was 92,003. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Chattanooga, TN, USA
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The contact owns a 2017 Ram 1500. While traveling approximately 35 mph, the electric throttle control sensor indicator suddenly illuminated and the vehicle suddenly accelerated to approximately 55 mph. During the incident, the RPM's continued to rev extremely high and the driver was unable to stop the vehicle when depressing the brake pedal. The driver shifted to neutral in order to stop the vehicle. The vehicle was towed to the dealer (baumann automotive in norwalk, oh), but the cause of the failure was not yet determined. The contact indicated that the tow truck driver experienced the same failure when attempting to drive the vehicle onto the flatbed truck. The manufacturer was notified of the failure. The failure mileage was 978.
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- Eagle, ID, USA