This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
The contact owns a 2017 Ram 1500. The contact stated while accelerating from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure recurred intermittently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 130,000.
Vehicle is a 2017 RAM 3.0L ECO-DIESEL. Vehicle's electronic throttle control service light came on. Vehicle was taken to dealership for diagnostic. Safety recall 66A/NHTSA 23V-411 was performed for software. Transmission was diagnosed with a bad Tone Wheel (RAM recall X94-Warranty Extension. Applies to RAM vehicles built on or after June 13, 2014 and on or before March 26, 2018 equipped with a 3.0L Turbo Diesel Engine). My vehicle is the make, type, model, and engine specific vehicle, however; it does not meet the VIN specificity for the X94 extended warranty coverage. I would like to know why.
The contact owns a 2017 Ram 1500. The contact stated that after making an abrupt stop, several abnormal popping sounds began to emit from the vehicle without warning. The vehicle then failed to accelerate upon the depression of the accelerator pedal. Due to the failure, the vehicle was initially towed to the residence and then towed to a dealer. The dealer informed the contact that the rear axle needed to be replaced. The contact disagreed with the diagnostic and had the vehicle towed back home. Upon investigation, the contact discovered NHTSA Campaign Number: 17V198000 (Power Train) which the contact linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 100,000.
My RAM 1500 Pickup has a NHTSA recall 23V-411 that I never received that is a loss of crank shaft signal and causes engine to stall and loss of power. This happened to my vehicle while I was in the passing lane overtaking another car. It was a very dangerous situation as I had to try and navigate to the shoulder as other cars were now passing me on the right. When I did manage to get to the shoulder of a narrow two lane hi-way, my vehicle would not start. I had to call for a tow truck and wait in a very dangerous location for the tow truck to come for over an hour. I was never notified by RAM of this recall and they are also not covering the cost of the part that was involved with the recall as well. This is a very serious situation as there has already been a class action lawsuit against RAM that was successful for this same part and there are still a lot of cars out there that have not been repaired. I am going to have to pay $2500 out of pocket to fix a problem that RAM has known about for a long time and has a recall (FCA Recall 66A and 73A) for.
While driving, the truck started shuttering and as I was able to stop where I was, the D light was flashing and the truck died. It would not start, it would not let me put it in N to be able to try and get off the road.
Engine started making a ticking sound approximately around Oct 15th 2023 Called ram cares because my 2008 chrysler aspen with 180k on the same 5.7 liter engine had the same sound and a private shop replaced. Lifters. Started escalation case number [XXX] on October 25th 2023. 2017 ram went to Larry Miller dealership, Boise, ID on Oct 30, 2023. Eric service manager says technician diagnosis was warped exhaust manifold and loose bolts. This is coming with the 5.7l hemi and they have replaced over 20 this year alone and with miles as low as 30,000 miles. These parts are defective and should be recalled before it starts a fire INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine shutoff instantly while traveling at approximately 50MPH on a highway. We were able to coast to the shoulder. There was no warning, the engine just shut off instantly while driving. It would not restart and we could not even shift out of park to move the truck off the highway shoulder. Truck was towed to my home at my expense and is not movable due to this issue.
I-??m filing a complaint on the recalls already on my vehicle. Neither one of my recalls have been fixed. I keep getting told parts are not available. When ask for timeline I am ignored by the dealers. They haven't even offered at this point to by my vehicle back or give me a vehicle that works correctly. I need some kinda of solution taken care of ASAP.
I have problems when my truck is shifting from park to reverse. There is a jerk that happens when I put the truck in reverse. Sometimes when I put the truck in reverse a prompt on the dash says the vehicle must be in park and the R on the 8 speed dial blinks. When I-??m on flat pavement and I shift from P to R I feel no jerk. The truck shift perfectly when driving. I also noticed when the vehicle had been sitting for a while and when I go from P to D and start driving I get a hard jerk. I took it to the dealer they reset the Transmission and the problem still exist. I was told that I have to replace the transmission.
I was driving on interstate and my vehicle was running fine. Without any warning, my check engine light came on and "Service ETC" flashed. Vehicle went into limp mode and would not go over 10 miles an hour. Had it towed to dealer, a gasket on the EGR was bad, had been leaking oil into my turbo for "quite some time" according to the dodge dealership. My turbo was blown and manifold melted. This is a diesel and I only had 108,000 miles on it. Always have done the maintenance. The cost of the repair was $11,971.62. There is no reason why this vehicle should have been fine one second and have a catastrophic failure the next. I am aware of the class action lawsuit for models up to 2016 and my truck is a 2017. I believe that this is the same problem. It was 10:00 pm when this happened on the highway. I am very fortunate that I was able to get off of the highway and not be involved in a serious accident at night.
On Saturday, July 16th, I was passing a vehicle at approximately 65mph on a two lane road with no shoulder when my engine stalled. Fortunately I was on a straight stretch of the road and was able to coast to a safe location to attempt to restart my engine. After I stopped, I attempted numerous times to restart my engine without success. This stall caused me to be on the side of the road with no shoulder partially sticking out into the roadway. I eventually had to be towed to my mechanic. Once at my mechanic, he found two recalls that had similar symptoms concerning Dodge RAM Ecodiesels- recall W58 and W68 along with TSB 14-007-21. I contacted RAM and was informed that my VIN number was not included in this recall and that they would not fix my vehicle under this recall without me paying in full and their mechanic verifying what was wrong. They were also backlogged and could not even diagnose the issue for 5-8 business days. I elected to have my mechanic perform the work. Once my mechanic opened the transmission assembly, he found that the tone wheel in fact had lost a piece of the magnetic material just like the photo in the service bulletin. He had to repair all the components of the tone wheel and crank sensor assembly just as the service bulleton said to get the vehicle to run again. I have contacted RAM and they stated there is nothing they can do since there is not an open recall on my VIN number even though my truck matches the model and engine type along with affected years from the recall. My VIN should be included in this recall because this incident matches perfectly what the recall states. I have all the paperwork and the actual tone wheel if that is necessary. I am simply trying to get RAM to pay for what they should be obligated to fix on a known problem. They stated that NHTSA is the organization that recalls vehicles and maybe my VIN would be included at some point- of course I know they just don't want to pay for the repair using this as an excuse.
The contact owns a 2017 Ram 1500. The contact stated that after her son reversed into the driveway and exited the vehicle, the vehicle started to roll away. Her son then jumped in the vehicle and accidentally depressed the accelerator pedal in his efforts to depress the brake pedal causing him to crash into a tree. The front of the vehicle was severely damaged and the air bags did not deploy. There were no injuries sustained by her son. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The contact referenced a manufacturer's Recall under U05 associated with the failure. The failure mileage was 71,094.
My rear axle is at a ram dealership have the complete rear axle replaced. It has 90,000 mi and a few thousand miles ago it started to emit a whining noise that just continued to get louder the more I drove it. I took it in one week ago and after a tech checked it out I was told that the entire rear axle had to be replaced at a cost to me of over $5600. I opted to have a used axle installed for half the cost. This problem if left could have led to the rear axle locking up and loss of control. In searching the internet I have found that face has had some recalls on different year trucks for loose pinion nuts and low fluid from the factory and lack of proper heat treating of axle and gears leading to failure. Consumer stated old axle will be available for inspection.
On Sunday March 27, 2022 my daughter and I were in my 2017 Ram 1500 Bighorn 5.7 liter Hemi, driving east bound on a major road leading from my neighborhood. We were going about 50 mph when the entire dash board lit up like a Christmas tree, windshield wipers, radio volume going up and down, all sensors going off, and the entire speedometer went black, all of this happened going full speed, oh, and the gear shift knob turned off!!!! I couldn-??t control my vehicle at all. All of this happened and then it just went black, no speedometer, no gear shifter, and no steering control!! I want to remind you that I was driving with my child in the truck!! It is now at my local mechanic with the truck completely bricked. No power whatsoever, gear is stuck, and the key fob is stuck in ACC and they cannot get it out. This needs to be investigated asap. If I was in the highway we would have killed ourselves and possibly someone else. I lost all control over my vehicle due to some freak electrical issue Chrysler refuses to fix. Maybe a fat lawsuit will help. If you research the complaints on this vehicle, you will see this is not the first time this has happened. Does someone, or a family, have to die first before you will respond?!! This is on you Chrysler to do the right thing. Recall these trucks ASAP. I swear to you someone is going to die if you do not act now!! I-??m a combat veteran who has been in actual combat, and this was one of the most terrifying incidents of my life, mainly because my babygirl was in there with me. For the price I paid for this truck, it should be darn near bulletproof. Sad day when American manufacturers put profit over people.
Purchased Truck 2017. Truck is less than 5 years old and engine is now at 66,000 miles. Truck purchased from David Dodge, Glenn Mills Pa. Truck oil changes and 57 point inspection completed with no identifying issues reported. Truck has been serviced by Dodge Dealership with 57 point inspection up to and including 2021. Last service done 7/21 at Mount Airy NC Dodge Dealer. Ticking noise from engine became more prominent. Searched online to find Dodge 5.7 Hemi's manifold bolts break off. It is a issue for Dodge 5.7 Hemi's. The problem has been a reoccuring issues for Hemi's identified from manufacturing 2009 forward. Dodge Dealership stated warreny ends at 60,000 miles / or 5 years. Dodge Dealers never identified the manifold bolts breakage issue. The tapping noise from the engine during maintenance by the Dodge Dealer service department never identified the possible manifold breakage issue. Awaiting reply
The contact owns a 2017 RAM 1500. The contact stated that while reversing and depressing the accelerator pedal, the vehicle went into overdrive and crashed into a building. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was not reported. The contact did not call the local dealer and made them aware of this failure. On June 21, 2021, the contact stated that when approaching an intersection and depressing the brake pedal, the vehicle went into overdrive again. The contact stated no warning light was illuminated. The contact stated he depressed the brake pedal to the floor to stop the vehicle. The contact took the vehicle to a local dealer, where it was diagnosed with needing the brake and accelerator assembly to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 26,000.
A D V E R T I S E M E N T S
- Waterville , ME, USA