This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My truck has a manufacturing date of 11/17 and only has 37K miles on the truck. Randomly my truck went into a "limp mode" and a check engine light for electronic throttle control service light came on. I was driving down university drive in huntsville, al at roughly 45mph accelerating up a small incline. The 'limp mode' is extremely unsafe and restricts the ability to accelerate or drive at a normal pace. Had this happened on the highway or pulling out (what would normally be safe) into traffic and my ability to accelerate was effected it could have caused serious safety concerns. I take my 13-week old daughter to and from daycare in this truck and it has become unsafe. When taken to the dealer, they originally notated that it was just a software update. I late get a call that the egr cooler had gone out, but would not be covered under warranty. The service advisor told me they had 6 other ecodiesel vehicles in for the same issue in the last week. I called the dealer I bought it from and they had one in the shop in for the same exact problem. I then started doing research and found that the egr cooler is a huge issue for these trucks and fca refuses to address it. I called the fca and they eventually agreed to replace the truck on 'good will' after I paid a deductible. Fca needs to put a recall on these vehicles and fix the egr issues. Now there are reports that the valves are sticking and causing the egr to cause a fire. Purchasing dealer: University cdjr in rome, ga servicing dealer: Landers mclarty cdjr in huntsville,
Concern #1: intermittently, upon initial start up, the engine makes a loud clattering noise as if it has no oil in it. The dealership was able to duplicate the concern once but it is not bad enough to repair. Concern #2: while coming to a slow rolling stop (as if coming to a known stop sign) there is a hard bang/clunk just before getting to a complete stop, it feels like you are being hit in the rear by another car. As you slowly accelerate it bangs/clunks again hard. The bang can be felt and heard, and only happens on slow stops, not when you have to stop quickly. The vehicle is currently at the dealership for the third time regarding this same concern. The dealership reprogrammed the transmission and a transmission valve body was replaced but it has not fixed the concern. This bang is so bad that it is hard that I fear driving it in stop and go traffic.
Every once in a while, when I change gears, it will not go in, it will just flash. I so far, can change to another selection, such as drive and the vehicle will move. This happened once in my driveway, tried numerous things and would not work in reverse. I called dealer and they told me to bring it in. They had it towed. After arrival, it worked. I went online and discovered numerous entries from people as far back as 2013, who have experienced the same problem, some times in drive and sometimes in reverse, like mine. Some said they were driving and at a stoplight. The second time it happened to me was at the grocery store parking lot, I was pulling into a parking spot, stopped to back up and straighten out, put it in reverse, all it would is flash. Tied up the parking lot for approximately 40 minutes. Finally it worked.
The contact owned a 2017 Ram 1500. The contact stated that the vehicle was stationary with the possibility of it being in the park position. The contact mentioned that he was distracted taking photographs at the time when the brake pedal was released and began to exit the vehicle. As the contact attempted to exit, the vehicle rolled away causing the driver to fall out the vehicle and hit his head on the ground. As a result of the fall, the contact had a vague memory as to the exact events that took place. The vehicle rolled over a 400 feet cliff. When the driver fell out of the vehicle, he was unconscious for an unknown amount of time, sustained an ankle, cracked head, and fractured hip injuries. Medical attention was not sought. The contact had to limp a few miles on foot to a cell phone site and contacted the highway patrol. The police was present and a report was issued number: 9730-2019-01017. No ambulance or fire department present. The vehicle was towed out the cliff line which took 8 hours to complete and was taken to an impound lot. The insurance company picked it up afterwards. The vehicle was deemed destroyed. The vehicle was not taken to the dealer for a diagnostic. The manufacturer was not notified of the apparent failure. The VIN was not included in NHTSA campaign number: 18V100000 (power train). The approximate failure mileage was 40,000.
The contact owns a 2017 Ram 1500. While driving between 35-75 mph, "service shifter" appeared on the instrument panel and all of the warning indicators illuminated. In addition, the trailer hitch and electrical system failed. The vehicle was towed to lithia Dodge Ram (301 N. earl rudder fwy, bryan tx 77802) where it was diagnosed that one of the electrical sensors got wet underneath the vehicle. The vehicle was repaired and a new sensor was installed; however, the failure later recurred. The vehicle was repaired four times for the same failure. The manufacturer was not made aware of the failures. The failure mileage was 21,000.
The contact owns a 2017 Ram 1500. While the engine was turned off and the transmission was in the park position, the vehicle rolled backwards down the driveway. In addition, while operating the vehicle, the transmission erroneously switched from drive into park, although the gear shifter remained in the drive position. The vehicle was not diagnosed or repaired. Courtesy Chrysler (2225 E. Lincoln hwy, coatesville, pa) was notified of the failure. The manufacturer was not notified. The failure mileage was 21,000.
5 days after having the truck in for regular maintenance and recalls... I took the truck through an automated car wash. I have taken it to this same car wash several times. I put the truck in neutral, as instructed by the attendant. At the end of the wash, when the green light came on, I put it into drive. It did not move. I tried many times, but without success. Finally the manager came to help me, and he too witnessed that it would not move. We put it into park, and then into drive, two more times before it finally jerked forward. In the meantime, I was hit by the truck behind me, and set off a chain of 5 vehicles colliding. The gear dial said I was in drive each time, but clearly, I was not. I am taking it back to the dealership first thing in the morning.
While at the boat ramp, pulling a boat out of the water. The truck was on an incline. The boat was about 1200 - 1500 pounds total. The truck was in park, parking brake engaged. Sitting in the cab with the seat belt on and the door ajar, placing the transmission in drive, after the transmission engaged I increased the RPM slightly with the gas pedal and then released the parking brake. This has always been the normal procedure that prevents the rig from rolling backward. When I did this and added more throttle the truck started to move forward but then quickly disengaged from park to N, the truck started to roll backwards and the RPM increased. I was able to apply the brake and stop. This repeated several times. The instrument cluster flashed a warning that the truck was not in park. I believe there is a flaw in the auto park feature. It is repeatable. Incline, door ajar, belt on, from park to drive. On flat ground I can not duplicate.
The contact owns a 2017 Ram 1500. When the contact attempted to check the transmission fluid, there was no dipstick present. The contact stated that the transmission hesitated when switching from two to four wheel drive. The gear would shift roughly into another gear. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 4,200. The VIN was unknown.
I was parked on an unpaved flat campground road.truck would not go from park to reverse, so after warning lights on dash advised to return to park, I followed instructions. Then again tried reverse and the truck jumped into drive causing it to go into a small pond. After which the vehicle would no longer change into any gear. This vehicle has had multiple recalls and we have taken it in twice for the transmission recall only to be told nothing was wrong.
#1. with 21K mi. The service airbag system came on.it it stayed on for 5-7 sec and went off. It was intermittent at first but now it has been doing the same 2 or 3 times per minute. #2 the tailgate latch malfunctions at times and the tailgate falls by itself. It has done this while driving and sitting stationary after locking it with the key fob. #3 both front windows are equipped with an auto up feature. This feature has come and home in both front windows. At the time it works but it happens irregularly. #4 the transmission doesn't shift well after coasting as in on the highway. It almost seems to bog down and I have to put some weight on the accelerator to get it to respond. No codes have been thrown for the transmission so far. #5 the knob on the far left drivers vent fell off.
Truck with 3.0L diesel engine. Vehicle has twice (during first 6,000 miles) shown error message "service electronic throttle control" and truck has been disabled. First time was driving on mountain highway with heavy commute traffic when truck could not maintain any speed and struggled get truck safely off road. With multiple occurences with brand new vehicle it is a safety issue.
Last week on my way home from a long day of work I was driving on I15 in las vegas nv. As I was driving roughly around 75mph I started to hear a clicking noise then I heard a louder bang like something broke, the gas pedal would not work so I started to slow down and pull to the side. When I came to a complete stop the truck would not go into parking I turned off the truck and it it continues to roll so I pressed the emergency break. I got out to see what was wrong and my drive shaft was broken in half. The next morning the truck was towed to a Ram dealer and the issue was but I was told that it would happend again because that is a common issued with Ram 1500 single cabs with 3:92 gears and 8 speed transmission. If Ram and Chrysler are well aware of this problem why not fixed it. I'm scared that it will happen again as I was told and at that time I will not have factory warranty and will cost me a lot of money in order to fix a problem that should have been fixed by the automakers
My Ram 1500 just rolled over the 36K factory warranty and my transmission light cam and my fuel lever indicator failed. I am afraid that the truck will shut off when the fuel lever drops to E but I know there is fuel in the truck. Also when my transmission light comes on the eco fuel system does not work any more. No messages appear on my message panel. When the fuel sensor failure happens I am driving on the highway and I just made a left turn. I have also have issues with my radio turning its self off or adjusting the volume by its self.. I have also experienced my digital odometer reading to just disappear at random times. My transmission light comes on randomly. It is sad that I bought a new truck with 12 miles on it and now I have all these problems. I just don't trust the truck and don't feel like it is safe to drive. The radio issue happened the next day after I purchased the truck...I am so sick of this
Sometimes the truck won't recognize the key fobs. Truck instrument panel will continue to display key fob has left the vechile and the chime continue to sound even tho I have the key fob in my possession. I can put the vechile in gear and drive but instrument panel will continue to display key fob has left the vechile and the chime won't stop sounding. (I have videos and pictures of this issue). Also when I used the speed control at a steady speed and than use the cruise control to reduce the speed when I come to a complete stop and press the gas pedal again the transmission shift differently. The transmission delay shifting engagement. (there was a recall on my vechile for the cruise control and at the moment my truck is in the dealer getting the recall done, transmission shifting problem looked at and getting the key fob electrical problem fix. Dealer tech is trying to fix the problem. A request was made to corporate engineers for assistants fixing the problem. Dealer and engineers are working together trying to figured the key fob problem.vechicle mileage approximately 11400.
The truck has a lack of acceleration. When you press down the throttle it takes 5 seconds or more for it to respond causing a major safety concern. So much that you cannot cross traffic and or accelerate up the hill where it declines in speed. I live in the northwest in colder climates was snow and I lose acceleration and traction when going up hills. I have been in numerous close calls. It has been to the dealership 3 * and Chrysler says it operates on design because it is not throwing any codes for them to read. I want to know where a 5 second delay in acceleration is safe? I purchased the vehicle October 31st 2017 1st complaint and time to the dealership was in December and that continues to get worse the truck only has 6500 miles on it.
The vehicle jumps (bumps) when coming to a complete stop and the vehicles transmission is in drive mode. It does this also when releasing the brake from a complete stop with the transmission is in drive. This happens when stopping or taking off from stop lights or stop signs or in general stops or driving off. I don't want it to be an incident in the future. I don't want it to get worst and cause an incident by running into a vehicle in front of me or a pedestrian.
A D V E R T I S E M E N T S
- Huntsville, AL, USA