This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sudden lose of front air suspension while highway driving, negatively effected the vehicles stability, steering, and ability to stop. Truck is currently at dealer. Only explanation given is it might be because its cold outside (which has been known to happen in winter).
Concern #1: intermittently, upon initial start up, the engine makes a loud clattering noise as if it has no oil in it. The dealership was able to duplicate the concern once but it is not bad enough to repair. Concern #2: while coming to a slow rolling stop (as if coming to a known stop sign) there is a hard bang/clunk just before getting to a complete stop, it feels like you are being hit in the rear by another car. As you slowly accelerate it bangs/clunks again hard. The bang can be felt and heard, and only happens on slow stops, not when you have to stop quickly. The vehicle is currently at the dealership for the third time regarding this same concern. The dealership reprogrammed the transmission and a transmission valve body was replaced but it has not fixed the concern. This bang is so bad that it is hard that I fear driving it in stop and go traffic.
Severe braking issue - when idling downhill and in gear ("drive") vehicle cannot be stopped/brakes do not hold. Higher speeds (not attempted) would likely be a disaster. In the attached photo I am coming down our driveway idling in gear ("drive") with brakes mashed to the floor (full travel) and vehicle continues rolling forward/cannot be stopped. Truck is carrying very light load in the bed and only 1 person (the driver). I don't know if this lack of braking is caused by the steep pitch or simply inadequate brakes but whatever the cause the vehicle cannot be controlled. This is an extreme safety issue. Additional info can be found on my post here: Https://www.ramforum.com/threads/white-knuckle-moment-steep-driveway-hard-brakes-not-stopping.128905/page-3#post-1872457
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 35 mph, the driver suddenly swerved to the left and pressed the brake pedal to avoid a collision but the vehicle speed and erroneously accelerated faster causing the driver to lose control and crashed into tree. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. No injuries were reported and no police reported was taken. The manufacturer was notified and a representative was sent to examine the vehicle and no problem was found with the vehicle. The local dealer autonation Dodge (21777 katy freeway, katy tx.) was also notified of the failure. The vehicle was towed. The failure mileage was 37,000. The VIN was not available.
Truck rolled down a slight incline 20-30 feet while in park driver not in vehicle and struck another car behind it. Vehicle stationary, in front of 58 parker blvd monsey NY 10952. Driver and passenger of other vehicle witnessed event. Vehicle was in park and off key out of ignition occurrence 03/03/19 830-845 pm. Truck sustained bumper damage car sustained damage to the hood.
- Talmman, NY, USA
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The contact owns a 2017 Ram 1500. The contact stated that the vehicle was parked in a driveway on a slight incline with the parking brake engaged, the vehicle rolled backwards and struck a tree. The vehicle was not taken to the dealer; however, southern Maine motors in saco, Maine was contacted by phone. The manufacturer was not contacted. The vehicle was repaired. The VIN was invalid. The approximate failure mileage was 4,000.
The contact owns a 2017 Ram 1500. While the vehicle was in park, the contact released the parking brake and the vehicle independently rolled backwards into a lake. As a result, one of the contact's daughter's injured her back and the other daughter sustained injuries to her hip and knees. Medical attention was required. A police report was filed. There were no warning indicators illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 11,000.
A D V E R T I S E M E N T S
- Wharton, NJ, USA