This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 1500. The contact stated that the power steering failed and became difficult to turn. The vehicle was taken to an unknown dealer where it was diagnosed that the steering module failed. The steering module was not replaced. The manufacturer stated that the VIN was not included in NHTSA campaign number: 16V167000 (steering). The failure mileage was not available.
Safety recall H46 my 2003 Dodge Ram was identified by an independent mechanic that the steering linkage is close to failure and recommended I have the dealer do the recall. I called auto nation in denver area and was told there is a nationwide shortage of parts. They quoted November 2019 or december20 19 to get the parts" so I am supposed to drive a known defective truck for 2 months? in the day and age of overnighting parts I don't think this is an acceptable time frame"
I purchased a 2016 Ram 1500 in May 2019 with approximately 25K miles on it. A few days after purchasing I noticed a vibration coming from the rear of the truck that's causes the whole bed to shake around 65+ mph. Took the truck to a local shop and the mechanic pointed out to me the driveshaft was wobbling a little when he had the truck on the lift. Took the truck to two different Dodge dealers about the issue, the first dealer told me they couldn't replicate the problem. So I went on a test drive with them and all of a sudden the noticed the vibration I was complaining about. Long story short they told me my tires(only 25,000 miles) were bad and I should replace them, get an alignment and the problem would be solved. So I did just that and the vibration of the whole bed was still there, they rebalanced the tires and the vibration was still present. After going to this dealer for the third time they basically told me they don't know what to because they checked everything including the driveshaft and nothing was wrong at all. A couple weeks later I go to another Dodge dealer about the same issue, and it's the same response "we can't replicate the problem". I test drive with the shop manager and all of a sudden he notices the vibration and tells me to leave the truck with him a couple days while he troubleshoots it. Two days later he calls and tells me that one of my back rims is bent and that's what's causing the vibration. I replace the rim, get all four tires balanced again for the third time and the vibration is still there.
Electronic power steering is failing. This has occurred while the vehicle was stationary as well as while it is in motion. Occurs after starting the vehicle, as soon as the steering wheel is moved an error is displays reading "service power steering".
Power steering went out on vehicle while driving with less than 2000 miles on odometer. Reported this to NHTSA at that time. Dealer could not get problem to repeat. Power steering went out this week at 53,000 miles and dealer having trouble diagnosing source of problem. Afraid to drive vehicle
Electric power steering is not functioning, difficult to steer vehicle nearly resulting in an accident while driving in town from air force base to hotel.
The horn and the steering wheel controls do not work. The horn will work when locking my vehicle with the key fob but not by pressing the horn. The controls on the steering wheel do not work at all.
The contact owns a 2016 Ram 1500. The contact stated that the electric power steering warning indicator illuminated and the steering wheel became extremely difficult to turn in either direction. The manufacturer indicated that the vehicle was excluded from NHTSA campaign number: 16V167000 (steering). The manufacturer was referred to autonation Chrysler Dodge Jeep Ram North fort worth (11200 N fwy service rd E, fort worth, tx 76177, (817) 642-7894). An independent mechanic indicated that diagnostic testing was required. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2016 Ram 1500. The contact stated that the power steering malfunctioned especially while making left turns. When the vehicle accelerated, the power steering indicator illuminated. When the vehicle was cold started, the power steering would not work at all. The contact took the vehicle to atlanta West Chrysler Dodge Jeep Ram (1251 thornton rd, lithia springs, ga 30122, (770) 942-1102) for past unknown recall repairs regarding the computer system reprogramming. The contact believed the power steering assist shorted out due to the previous recall repairs. The contact stated that the failures occurred after the recall repairs. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 97,500.
While executing a left hand turn power steering cut out completely. No power assist at all for about a sec or so. Half ways through the turn the power steering restored itself. It happened a second time within a few minutes of the first occurrence while executing a right hand turn. Same time period for cut out and restored itself half ways through the turn. The vehicle was in motion during both events in city traffic and resulted in momentary loss of control of the vehicle.
While turning from a stop or slow rate of speed loss of power steering, power steering warning comes on instrument cluster while this problem is present, this cause a hard steering issue and at a very sudden rate when making a turn and could lead to a crash
The contact owns a 2016 Ram 1500. The contact stated that the steering wheel was overreacting from any bumps in the road, making driving difficult. The vehicle was taken to the dealer (bettenhausen automotive Chrysler Dodge Jeep Ram, 8355 w 159th St, tinley park, il 60477, (708) 532-2665) where unknown repairs were made to the lower shaft of the steering column. The failure recurred after the vehicle was retrieved from the dealer, along with a clunking noise when the steering wheel was turned. The contact returned the vehicle to the dealer and was informed that they performed lock tightening on the steering system and that a new steering gear was needed. The manufacturer stated that the parts would not be available until January or February of 2019. The failure mileage was 22,000.
According to diagnostics done on the truck, the control module for the power steering has shorted out. This is the same year make and model of trucks subjected to the recall associated with the same exact issue. Unfortunately when searching by my VIN, my truck doesn't seem to be included in the recall even though this is the exact same problem.
The contact owns a 2016 Ram 1500. While driving 40 mph, the steering wheel inadvertently jerked to the left at a 90 degree angle. The vehicle drove off the road and onto a grassy median. The contact immediately depressed the brake pedal after the vehicle stopped and turned off the ignition. The contact was able to restart the vehicle and drove approximately half a mile to his home. There were no warning indicators illuminated when the failure occurred. The vehicle was towed the next day to garber Chevrolet Buick GMC (3340 us-17 green cove springs, fl 32043, 904-264-2442). The vehicle was test driven, but the failure could not be duplicated. The contact was informed to replace both rear tires. The contact replied that replacing the tires was absurd because the vehicle was new. The tires were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,050.
The contact owns a 2016 Ram 1500. While making a left or right turn at various low speeds, the steering wheel became difficult to maneuver without warning. The vehicle was taken to the dealer, but the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 16V167000 (steering). The failure mileage was 2,362.
Power steering went out while driving on my street. Truck did not quit running. Almost lost control but was moving slow, thankfully. Could not turn steering wheel manually. Had truck towed to dealer, still under warranty with 6,800 miles. Power steering was working when arrived at dealership. They could not duplicate problem.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA