This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
High speed vibration starting around 60 mph only get worst as you speed up.. one dealer said it was the eco. System kicking in, another said there wasn't no problem. But I now there's one. To many complaints online.
The contact owns a 2016 Ram 1500. While driving 75 mph, the front end of the vehicle dropped and the rear end raised 18 inches. As a result, the vehicle was at a 45 degree angle. The contact pulled the vehicle over to the side of the road to check the vehicle. The contact restarted the vehicle and drove home. The contact stated that the failure recurred three times within the past six months. The dealer (patriot Chrysler, Dodge, Jeep, Ram, 916 S george nigh expressway, mcalester, ok 74501) informed the contact that the air suspension pump needed to be replaced. The manufacturer informed the contact to call the number on the back of the owner's manual to speak with someone about the failure. The failure mileage was 30,000.
Drivers side widows clips break when window is cold in winter. Window does not go up or down. Dealer indicated they have seen this quite a bit on other 2016 Ram 1500. I asked if they are going issue a recall to fix the problem. They said probably not since it's only in the winter and only impacts cold weather vehicles. When asked what to do to fix it they said don't use the window when it's cold. Poor design on 2016 window motor and won't issue a fix. Shotty engineering and product uplift.
The vehicle has an upgraded 32 gallon fuel tank, however on E with the fuel light on the vehicle only takes 24 gallons maximum. The dealership claims this is a software issue which has no fix at the moment. The dealer claims the software still reads the 26 gallon standard fuel tank.
The truck was put into park with the key in the ignition and the engine running. It was parked in a restaurant parking lot. Then around five minutes later, it went into reverse and began rolling backwards. It seemed to accelerate. I had to jump in and slam on the brake to stop it. I do not know how this could occur, but have recently learned of recalls for similar situation with the truck in the parked position, but going into gear. Our VIN was not recalled. There were witnesses to this event.
- Keller, TX, USA
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The three way coolant valve failed. Car has about 59000 miles. I note a review of the internet reveals that this problem is very common and certainly should not happen in such low miles. The valve problem appears ongoing. In 2013 there was a recall for Ram trucks for a similar issue. Clearly it has not been corrected. Systems can fail and windshield defrosters will not work creating an extreme hazard during driving.
I am having an issue with the electronic dial transmission. I have had it come out of park and try running me over, after the first time it happen I have gotten extra vigalant to make sure that it shows P. I have gotten out of truck with it in P and have had people come into store as I'm shopping and tell me your truck has just reversed into traffic. Luckilly I have not hit anyone or anything other then a hill. I have had it roll backwards four times on me as I am exiting the truck pinning me between the door and cab almost rolling me under the truck. I then started looking online and have noticed several articals that state that you are investigating this issue.
The sync 3/audio/nav system, once again quit functioning. I believe this is a safety issue. From my perspective if I or especially my wife is driving this vehicle in an area we are not familiar with, or late at night or come up on an accident or other unsafe situation and are unable to call 911 or for other assistance or unable to navigate through the area we are unfamiliar with, our lives as well as others would be at risk. This has occurred approximately ten times since purchasing this vehicle in November 2016. As of today 19 July 2017 this vehicle is at sallisaw Ford, located in sallisaw, ok where it was purchased - for the third time, for this problem. The problem occurs sporadically, can occur while in use or after turning sync system on or off.
The tailgate falls down while driving. This could possible days payload to spill onto the roadway causing an accident or even death. This has also happened while sitting and while parked.
Tailgate is unlatching and falling open. Tailgate when closed is securely closed does not move. While locking and unlocking the doors and tailgate several times, tailgate becomes loose. Tailgate now becomes movable with one hand. If going over an irregular surface, angle, while driving tailgate comes fully unlatched and will fall open. This has become a daily occurrence, and must continually check tailgate to ensure that tailgate is fully latched. This tailgate problem started at 20674 miles. Truck currently has 21887 miles. This has occurred backing down my driveway or up my driveway as the transition from level road surface turning into and up my driveway, or backing out of drive way transitioning from slight grade to zero grade of road surface. Same thing driving into or driving out of parking lots, also on highway from road surface to bridge surface to road surface. No warning. Only the tailgate cables are supporting tailgate. Seems to happen when any kind flexing of bed and frame. This is my sixth personal pick up truck, let alone the dozen or so I have used through my employment. I am very familiar with pickup trucks, and know when a tail gate is secured and completely and fully latched. * this started 06/22/2017 and has progressively continued to become a daily occurrence, sometimes several times, depending on surface truck is driving on. This truck is not off road at any time. Truck is only used on paved surfaces.
Ram 1500 was parked stationary on the hill in front yard while unloading six bags of mulch. The truck was in park, keys in pocket, engaged in four wheel drive, and parking brake applied. After about 10 minutes of unloading, the truck skidded down the hill and ended up in a ditch. When trying to remove the truck from the the ditch, upon ignition the Ram warned me to disengage the parking brake before moving the vehicle. Something let loose to cause this Ram to "run away." I have contacted my local insurance agent and filed a claim with them and Ram the claim number from Ram's special investigation team is 31851709. My truck was damaged and currently residing at a collision center for repairs. I will not get back into this unsafe truck until an answer is found of why of it let loose on a grade. My nine year old son was with me in the front yard. This is causing me not to put my family back into this truck, until a fix is found.
Coming home from work on January 5, 2017, I pulled my 2016 Ram 1500 pickup part way into my garage, turned the rotary shifter to park and exited the vehicle to make sure that I had a clear path of travel to fully pull the vehicle in the garage. My driveway is an upslope and a portion of the truck was still in the driveway. After I exited the vehicle it began to move backward. The vehicle's door threw me to the ground and swept my legs under the truck.the front left tire ran over both of my legs. The truck continued down our driveway, across the street, through our neighbor's fence and only stopped when it hit a tree in their front yard. My family rushed me to our local hospital emergency room and was I was admitted into that hospital the following morning.
I was in park got out of truck while it was running, went into house for about 30 minutes and then came back out and was using a dump rental trailer with 3.8tons of rock. Went to lift with remote trailer control when the trailer was almost all the way up it pushed my truck into drive and took off and I had to run and stop it. And it showed it into drive. Thanks god door wasnt shut. So it would of locked me out.
My truck has a noticable vibration at highway speeds of 60 mph and above. After 3-4 trips to different dealerships, the problem still exists. After a quick search online, I realized that thousands of complaints have been posted on blogs related to this same problem with no solution from Chrysler/Ram. I have had the tires balanced/rotated/road forced balance, etc. Front drive shafts replaced (it's a 4X4 model) and still the same result... vibration at highway speeds. I'm not sure how many complaints are being filed with the NHTSA, but after reading numerous blogs, I would expect that fca would address this issue with a recall.
I backed out of my garage and put truck into park, got out to grab something and the truck lurched forward with me holding on to the door, it hit my garage wall, then went in reverse, sped up, and dragged me approximately 50ft through a fence and then into my neighbors house, my 10 yr old was in the back seat screaming, it was horrible. My back was injured, my body was bruised and scraped and both houses had extensive damage. I believe this was due to a faulty rotary shifter, also it cannot be explained how the truck could of gone in reverse after it hit my house, you need to have your foot on the brake to shift gears and I was on the outside of the vehicle. My security camera captured this on video, I have this on a usb drive, I also have all of the claim forms from the insurance company, repair shop, hospital, rental company, there is too much information to scan into a 5mb file. Chrysler supposedly had the vehicle inspected while at the body shop, but claims there was no problem? also the police report was written before it was known the security camera had recorded the incident, therefore was slightly inaccurate as this was hard for them to believe it happen as I told them.
MY TRUCK STOPPED RUNNING AND DRIFTED TO A STOP AS I WAS MAKING A LEFT TURN ONTO A BUSY HIGHWAY. NO WARNING ALERTS WERE POSTED ON THE DASHBOARD NOR ANY AUDIBLE WARNING SOUNDED.THE TRUCK WAS IN DRIVE AT THE TIME AND I WAS STEPPING ON THE ACCELERATOR TO MAKE THE TURN AT 5-10 MPH; IT SIMPLY STOPPED RUNNING. I PLACED THE TRUCK IN PARK AND THE ENGINE WOULD NOT RESTART DESPITE MULTIPLE ROTATIONS OF THE KEYFOB IN THE IGNITION. ULTIMATELY, I REMOVED THE ELECTRONIC KEYFOB FROM THE IGNITION, REINSERTED THE KEYFOB AND THE TRUCK STARTED. A SERVICE AGENT AT RAM DEALER IN BEND, OR SAYS THEY SAW A SIMILAR PROBLEM LAST WEEK. HE INDICATES THE IGNITION MODULE ON THAT TRUCK WAS REPLACED AND KEYFOBS REPROGRAMMED. I HOPE THE PROBLEM WITH THAT TRUCK WAS CORRECTED. MY WIFE AND I WERE FORTUNATE THAT WE WERE NOT STRUCK BY OTHER VEHICLES AS IT TOOK PERHAPS 30 SECONDS OR MORE TO RESTART. THE TRUCK IS NOW RUNNING WITHOUT A REPETITION OF THIS ISSUE. I AM DRIVING IT AS LITTLE AS POSSIBLE. I HAVE FIRST AVAILABLE SERVICE APPOINTMENT NEXT MONDAY APRIL 25. THE SERVICEMAN READ THE OBDII CODE WHEN I MADE THE APPOINTMENT AND INDICATED A CODE HAD BEEN SET TO THE EFFECT THAT COMMUNICATION WITH THE IGNITION MODULE HAD BEEN LOST. THE SERVICEMAN INDICATED THIS WOULD EXPLAIN THE ENGINE TURNING OFF SPONTANEOUSLY. THIS IS REMINISCENT OF THE GM VEHICLES THAT HAD IGNITION PROBLEMS WITH ASSOCIATED DEATHS. I AM REQUESTING A FORMAL REVIEW OF THIS ISSUE ASAP AS IT CLEARLY MAY CAUSE DEATHS ON THE HIGHWAY. I CAN BE REACHED AT [XXX]. MY WIFE [XXX] CAN BE REACHED AT [XXX]. THE DEALERSHIP IS SMOLICH MOTORS IN BEND, OREGON 541-389-1177. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Truck proceeding at about 30-35 miles per hr. On a main city street when a car traveled directly in front of it due to its failure to stop at a stop sign on a side street. Front of truck crashed into car. Extensive damage to front of truck resulted. Questioning why no deployment of air bag in this head- on crash. Truck's driver hit steering wheel with forehead and was knocked unconscious for a brief period of time. Neck and hip injuries were likewise sustained. Driver of truck was ambulanced to nearby hospital for tests and observation. Driver of truck was wearing seatbelt at time of collision. Police report not yet available. Accident occurred 4/3/17 in the evening.
Rotary knob does not indicate that vehicle is not in park. Caused extensive damage to vehicle and garage as it took off after exiting truck. Cannot confirm if the knob was actually turned to park. Main concern is what could have happened if family members, kids, were in the garage. I myself narrowly escaped being pinned against second car in garage that also got hit.
A D V E R T I S E M E N T S
- Creswell, NC, USA