This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"eco diesel emissions update, " upon having my truck ECM flashed with the court settlement emission update, I have observed severe power loss. To the point of 4-5 seconds of delay when initially pulling out in to traffic on any road or highway. Very sluggish and has almost caused me to have an accident. This started immediately after the update. My truck drove fine before the update.
Around 2-3 thousand RPM my 2016 Dodge Ram 1500 tradesman with 23,000 miles get this horrible vibration that seems to originate from the transmission area of the vehicle. This vibration feels like it could be the driveshaft or transmission. Doesn't matter how fast I'm going, as soon as I let off the gas and the truck begins to downshift I start feeling the vibration once I press the gas to accelerate again it's feels like the whole bottom of the truck is vibrating brought the gas pedal as if I'm riding on a rumble strip. I literally have to almost floor it for the vibration to go away.
The contact owns a 2016 Ram 1500. While pulling out of the driveway at 2 mph, the check engine warning indicator illuminated and the message center displayed "service throttle body". the vehicle lost acceleration and power. The vehicle was taken to Tacoma Dodge Chrysler Jeep Ram (4101 S Tacoma way, Tacoma, wa 98409), but they could not determine the cause of the failure. The contact stated that once the failure code was erased, the failure went away. The contact also stated that this was the sixth time the vehicle was brought to the dealer for the same failure since April of 2018. The manufacturer was notified of the failures and provided case number: S171800032. The vehicle was not repaired. The approximate failure mileage was 46,000. Updated 12/20/18
The contact leases a 2016 Ram 1500. The contact stated that NHTSA campaign number: 18V486000 (latches/locks/linkages) exceeded a reasonable amount of time for repair. The contact received the recall notification on September 27, 2017. The contact spoke with Dodge, Chrysler, Jeep city (4395 us-130 burlington, New Jersey 08016, (609-871-2800) numerous times about part availability. The dealer scheduled a repair appointment; however, when the contact arrived, the dealer stated that the manufacturer did not send the part. The dealer stated that the part would be available in October of 2017. In addition, the contact was unable to program the cruise control. The vehicle was repaired per NHTSA campaign number: 18V332000 (electrical system, vehicle speed control) on August 18, 2018, but the failure was not corrected. The manufacturer was not contacted. The failure mileage was 16,513. Parts distribution disconnect for NHTSA campaign number: 18V486000.
While traveling on I-5 South at approx. 65 mph, using the cruise control, the vehicle suddenly sped up and the driver was unable to decrease the speed of the vehicle causing the driver to veer West off into the dirt shoulder striking the dirt embankment and wood fence. The driver sustained major injuries to his face, ankle and pain in chest. The consumer stated the vehicle was scraped before information from the computer was received. The driver became disabled and could no longer work.
- Santa Rosa, CA, USA
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When accelerating rapidly (a heavy foot on the gas pedal) the vehicle often remains in acceleration mode once the pedal is released, and the vehicle continues to increase its velocity. Braking does not fix this issue. Twice now I've had to switch the truck to neutral, and let the computer figure out I didn't want the gas pedal anymore. This was a result of merging onto a freeway, and passing another vehicle.
My cruise control was engaged as I was going down a mountain approaching a sharp turn when I hit the brakes the petal went to the floor and the truck accelerated. I went into the woods where I hit numerous trees and totaled the vehicle. What can be done about this
My truck has just at 36,000 miles and is a 2016. At around 34,000 the cruise control has not been working properly. The on/off button doesn't always work. It doesn't seem to matter if the truck is moving or stationary. It decides when it wants to turn on or not. May go days without working, may work fine one day, and then not work again for days. It is going to the dealer today - it now has 35,966. I would hope it would be covered under the 36,000 mile warranty, but more to come. I first noticed this around April 23, 2018 when I started my new job and now drive 40 miles back and forth to work.
I keep having problems with the electrical system in the truck. The plugin areas for electronic devices in the rear passenger keeps burning out fuses. I am also having issues with my cruise control button on the steering wheel acting like it has a short turning itself on and off. This happens when I am driving the vehicle or in the drive way as well.
The contact owns a 2016 Ram 1500. While driving various speeds, the brake pedal became difficult to depress when attempting to stop the vehicle. The contact had to apply excessive force to the brake pedal to bring the vehicle to a complete stop. The electronic stability control warning indicator and the brake light remained illuminated. When the contact coasted the vehicle to the side of the road, powered off the engine, and restarted the vehicle, he was able to drive; however, the vehicle failed to accelerate. The vehicle was taken to mcpeek's Chrysler Dodge Jeep Ram of anaheim (1221 S auto center dr., anaheim, ca 92806, (714) 635-2340), but no failures were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.
The contact owns a 2016 Ram 1500. While driving 70 mph, the service electronic control indicator illuminated and the vehicle would inadvertently decelerate. The contact pulled over to the side of the road, turned off and restarted the engine; however, the failure recurred. The vehicle was taken to a dealer (tate Dodge Chrysler Jeep, 7429 ritchie hwy, glen burnie, md 21061, (410) 690- 3901) where it was diagnosed that the throttle body and ECU/computer needed to be flushed and reprogrammed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was 65,000.
I have been having electrical issues with this vehicle from the beginning. It has been back to the dealership 6 times for more then a day each time. They continue to tell me its fixed, change sensors, mirrors, seats etc. This last time was dangerous, the vehicle accelerated to 40mph with my foot off the gas and while in park it redlined, revving the engine until I shut it off. This is the 7th time now its at the dealership. It has been there for 3 days now and they can not tell me anything. I feel as though I am getting no help with this situation.
The contact owns a 2016 Ram 1500. While driving approximately 55 mph, the vehicle independently decelerated without warning. The vehicle was taken to bob moore Chrysler Dodge Jeep Ram of tulsa (4627 S memorial dr, tulsa, ok 74145), but the failure could not be replicated. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000. Updated 12/13/2017 consumer stated the dealer did not know to fix it. The problem is throttle counter sensor. Updated 7/20/18
The contact owns a 2016 Ram 1500. While the driver was making a left turn into a parking lot, the vehicle accelerated independently without warning, the contact depressed the brake pedal, but the vehicle failed to stop. As a result, the driver crashed into a parked vehicle. The air bags failed to deploy. In addition, the driver had to remove the key from the ignition switch in order for the vehicle to stop. There were no injuries and a police report was filed. The vehicle was towed to parkway Chrysler (located at 21560 hall rd, clinton township, mi 48038). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 13,000....updated 11/15/17 updated 11/28/2017
The contact owns a 2016 Ram 1500. While driving approximately 30 mph, the vehicle lost acceleration. The contact coasted to the side of the road to a complete stop. After waiting approximately one minute, the contact restarted the vehicle and drove to an independent mechanic. The computer code indicated a high speed communication bus failure. The electronic throttle control illuminated. The vehicle was taken to the dealer and an update was performed. The vehicle displayed the same failure twice. The manufacturer was not notified of the failure. The approximate failure mileage was 1,300.
A D V E R T I S E M E N T S
- Tyler, TX, USA