This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
To Whom It May Concern: In March 2024 I purchased a Ram 1500 pickup truck. Shortly after purchasing the truck I discovered there was an open recall for the vehicle (14Z46182 Safety Recall Z46), I had the recall completed on April 10, 2024; The High Pressure Fuel Pump, Injector Fuel Tubes, and Fuel Filter were replaced by Port Lavaca Dodge, Chrysler, Jeep. A few months later I started having erratic check engine lights, hard starting etc. I had the codes translated at Auto Zone and it was determined to most likely be the High Pressure Fuel Pump failure. I dismissed that diagnosis as the high pressure fuel pump had recently been replaced. On September 6, 2024 my truck quit running and I had it towed to ROKS DIESEL to be evaluated for the cause. Roks Diesel checked it on September 16, 2024 and said the High Pressure Fuel Pump failed and metal particles were throughout the fuel system and that the complete fuel system must be replaced and the tank cleaned. The fuel was checked for contamination and none was found. I called Port Lavaca Dodge, Chrysler, Jeep to see what I should do; I was told to tow it in and they would perform a duplicate recall. I explained that it needed to be towed from Victoria, TX, so they suggested I save some money and have it towed to Victoria Dodge, Ram, Chrysler, Jeep, which I did. Victoria Dodge, Ram, Chrysler, Jeep evaluated the truck and confirmed what Roks Diesel informed me. They went on to say the fuel was contaminated and there for I would have to pay to remove, reinstall, and clean the fuel tank. I repeatedly asked how they determined the fuel was contaminated and was not given an adequate answer. I was unsuccessful in negotiating with them over charging me for the cleaning of the fuel tank, and agreed to pay because I needed transportation. I contacted Ram Division and submitted all the documents necessary for reimbursement of my costs, which was rejected. I gave them a bad review on their handling of the situation, and they put
I have had several issues with this vehicle for over 1 yr, started having issues with the vehicle 3 months after purchasing it. I was unaware of any warranties on my truck because I bought it used. Called the dealership that I bought it from and they said I didn-??t have a warranty on it. The truck would lose power while driving than it would show something about exhaust issue. Finally after around 6 months or so we had to take it to the shop to have it fixed paid over $2000 to have it fixed and it worked for some time but finally would not turn on and left us stranded.It has been over a year since we have been able to use the truck because now it has affected the motor. I am so desperate for some type of resolution. This is a recall issue and don-??t understand why Chrysler won-??t fix it.
Since buying our 2016 Ram 1500 ecodiesel, we have had nothing but problems. In 2020 there was an EGR/coolant leak that was supposedly done. Upon getting the recall done, they said that the manufacturer has not yet made any equipment to fix the issue. They replaced our hose, but we have had to get it fixed almost annually since then. This is a lemon of a truck and FCA should be ashamed releasing a vehicle with so many issues and no fix in sight. It says our recall was "remedied", but even the service department said that there is no guaranteed fix because FCA has not released anything to actually fix this issue. We were without our truck for almost a month. Ridiculous. DO NOT BUY THIS TRUCK, YOU WILL REGRET IT!!!!
Husbands car started making a ticking noise and was loosing power while driving, so we brought it into the dealership. It will be $5796.58 to fix the rocker arms and camshaft. The estimate is for rocker arm roller failed damaging the camshaft. We are thankful that it has not caused any major incidents while driving that would casue serious harm to him and others on the road. Upon doing research we have found that this is a common issue with the engine that is in his Ram 1500, 2016. It was sold to us and we were not informed that this could be an issue. Again, we are thankful that he was not hurt before we were able to get it to the dealership.
Purchased the vehicle used in 2020, and shortly thereafter, noticed the engine idling rough. Determined that the throttle body was loose on the (plastic ) intake manifold. Attempted to tighten the throttle body screws per manufacturer torque specs, but they were stripped. Investigating this, the design employs sheet metal screws into untapped plastic manifold holes. I had to use high temp RTV to secure the throttle body on to the manifold. This worked for a couple of years, but the throttle body became loose again. Tried to get a replacement OEM manifold from the dealership, but after several months, was told that the part was unavailable. More importantly, the same poor design is incorporated in the replacement part. I had to re-apply the high temp RTV in order to secure the throttle body on to the manifold for the truck to function. I believe that this poor design poses a safety concern because the throttle body could detach from the intake manifold at critical driving times. This design problem is widespread with all Chrysler V-8 vehicles, in several model years.
- Brookings , SD, USA
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Lost acceleration, check engine light and warning light came on -??Service Electronic Throttle Control-?? Diagnostic code P0336 Crankshaft Position Sensor A Circuit Truck has issues starting, once running, it idles rough and is in limp mode Appears to correspond with Safety Recall W68 / NHTSA 20V-475
The last few weeks I-??ve noticed my truck hasn-??t been right. With some online investigation I realized the misfire code I been getting is related to a cam and lifter issue. Based on the forms I-??ve viewed. The ram 1500 with the 5.7 engine has a known issue that the cams and lifters wear down after a very short period of time. I-??ve seen cases of 60k miles up to 120k miles. This is a crucial part of the vehicle and there-??s no reason this should only last for a short period of time. Especially with all these people who claim had to spend thousands of dollars on repairs or sometimes new engines entirely. I have older vehicles from the 2000-??s with more miles than never have had issues like this. This is either a bad part that was produced or bad material of some sort. I-??m hoping I-??m not the only one to complain about this and we can try to resolve this issue.
There was a recall for High Pressure Fuel Pump. Part ended up exploding and debris getting into fuel system, which made engine faulty. Found out just today there is a recall for ABS system, which ABS light has been on for 3 months The vehicle has shut off on the freeway 5 times, always on the freeway which was dangerous. The vehicle has been inspection and worked on by Ram dealership but they cannot find remedy for the vehicle. Yes the engine light was on and the ABS light is on currently. After new engine and PCM was installed the engine light went off but vehicle shut off last night which was (10/17/2024) now there is a red light blinking
The Safety Recall has been on for 2 to 4 years NHTSA # 22V406000 Manufacturer Recall Number Z48 I've got many E mails about repairing the safety recall and No Service available I knew the fuel pressure pump is available please respond it worries me a lot to I may get in an accident
The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode with the checking engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the crank shaft had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 177,300.
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the message "Service ABS" remained displayed with the check engine and traction control warning lights remaining illuminated. Additionally, while attempting to stop the vehicle, the stopping distance was extended, and the cruise control was inoperable. The vehicle was taken to an independent mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The local dealer was notified of the failure and the contact was informed that the ABS module was on backorder and unavailable. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 115,000.
The vehicle suddenly started performing very erratically on highway. After inspection the camshaft and lifters are very damaged and the engine is constantly misfiring. I have performed regular routine maintenance on this vehicle its whole life. There is no reason these parts should be damaged unless they were defective from the beginning.
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn-??t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
This complaint is to acknowledge a problem with my 2016 Ram 1500; I understand that NHTSA is currently investigating the issue. I urge NHTSA to require a recall on this in order to expedite a solution. The following warning lights are present: service ABS system, traction control, check engine, brake (parking brake engaged), check fuel tank cap; the turn signals also blink fast and problem message is present. Inspection is available upon request. The main safety concern is whether or not the brakes are functioning properly. It seems as though the dealer is aware of this widespread issue and the parts needed to fix the issue are unavailable and have been unavailable for an extended time. October 2023 is the date when I had the truck evaluated, if I recall correctly.
The contact owns a 2016 Ram 1500. The contact stated that while operating the vehicle, the ABS, Emergency Brakes, and Check Engine warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle suddenly switched to LIMP Mode and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect.
It keeps saying parking light out. The engine light is now on and brakes and suspension are not good. Texas Crown auto sales or Crown auto sales sold me this lemon and I have only made 6 months of payments on it. It goes to the shop and stays at least three weeks every month In 2024. I have pictures and video of everyone that worked on it and sold it to me that they fired already.
Truck die for the second time Car is at Lake Wales Chrysler Dodge Jeep Ram. Since [XXX] There is no estimate time to be release They mention about decal [XXX]/nhtsa [XXX] For high pressure Fuel Pump. I call FCA but no one care about. Telling than I have to wait for parts! This isn-??t right when they not even offer a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. The vehicle has steering issues and is no longer drive able. Steering difficulty began in mid to late August 2023. The steering is now impossible to use and vehicle to l is rendered inoperable. 2. Since purchasing the vehicle I have noticed the transmission is having issues shifting gears. The rpm will be high at speeds of 40-60mph, and the vehicle will only shift to a different gear if I take my foot off the gas pedal for an extended period of time. I had auto mechanic troubleshoot and repair what he thought was a dirty or faulty sensor. Issue continues.
A D V E R T I S E M E N T S
- Port Lavaca, TX, USA