This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2016 Dodge Ram eco diesel that was forced to have the epa update completed as part of the class action settlement. Since the update was completed I have been having issues with inconsistent power and acceleration. The problem is intermittent and has almost resulted in collisions on several occasions. This issue is especially dangerous when making left hand turns across traffic and the truck decides to delay 2-3 seconds in the acceleration process. I have contacted the dealer as well as the manufacturer and have been met with stone walking bug both of them. I have complained several times but they refuse to even take the truck in for diagnostics sitting the lack of engine trouble codes. The manufacturer angrily refers me to the department that is handling the settlement and states that the epa is making them do this and there is nothing they can do. When I try reaching out to the department handling the recall/settlement it is met with unreachable agents and an endless loop on a phone system. At this point I fearful to drive the truck and especially Transport my child in it. I am at a wits end and am asking for involvement from your organization. My name is [xxx] and can be reached at [xxx] for any additional information. Thank you information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I own a Ram 1500 ecodiesel 2016 laramie. I got the aem emission recall and the like other people I have an acceleration problem after the recall. I have been to dealership about it. I have put tickets into fca and they are telling me that there is nothing that can be done. Here is a video of the issue. Https://youtu.be/qlt7xplka3A this is sever when the truck is cold. I am very concerned about the safety of this truck. I will not put my 5 year son in the truck if it is cold. Any help you can provid E on this issue would be appreciated.
Eco diesel engine was reprogrammed by Ram for an emissions recall. Engine does not operate like it did before the software update. When cold, there is a noticeable acceleration lag. This presents a danger when pulling into any type of traffic. The lag will disappear once the truck has been driven a bit and the engine warms up. Mileage has also been diminished noticeably since the software update. I would think that the intended emission reduction that was targeted by this update has been offset by an increased burning of fuel. I'm disappointed. Would love to have my truck back operating as before the emissions update.
I bought the truck new and was very happy with it until the emission update. Once I had the update done to the truck its was a total different truck. It doesn't have as much power and it has major turbo lag when accelerating especially when cold. I am very disappointed with fca and probably will never buy another fca product unless they make it right with all of the owners of these vehicles. Looks like I will be looking at Ford in the near future.
Epa mandated aem was performed in may of 2019. Since that time my truck has had dangerously slow throttle response. You can count to 5 after pressing the accelerator before the truck starts moving at an acceptable speed for pulling out into traffic. When the truck finally responds it snaps my neck back.
- Grovetown, GA, USA
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While driving my truck a tic came on as I accelerate louder and louder over time. Mind you my Ram had 40K miles at the time. Not anywhere I go as I accelerate the tic continues, faster as the rpms raise. I believe it to be known as a hemi tic. Failing and siezing lifters.
After receiving the required emission update for the eco diesel, the truck now has severe performance issues. There is a 5 to 8 second lag in acceleration, this has nearly caused several accidents while trying to merge into traffic or enter traffic. I have reported the issue to dealers with no solution or concern.
When starting engine in the morning or in cold weather (65'F and colder) the engine is unresponsive to the throttle for up to 6 seconds. This is extremely dangerous and makes for a serious safety deficiency for the driver and passengers and the public. On coming traffic has had to slam on breaks to avoid collisions as I have had to pull out in traffic. The throttle is smashed to the floor and a minimum of 3 seconds goes by before the truck has any response when the engine is cold. This has happened in Chicago, pulling into traffic, merging into lo a highway, and when going over train tracks when the gates were coming down, and when stopped in traffic at a green light which had an emergency vehicle coming into and through the light from the other direction (I couldn't move for 3 seconds).
After having the approved emissions modification installed my truck became dangerously sluggish from a dead stop. After pressing accelerator pedal pulling into traffic truck is moving approx. 4 mph where there is a 3 to 4 second delay in acceleration leaving me vulnerable to oncoming traffic. Truck was fine before aem. Dealer now says they can not reverse aem. Truck is now a serious traffic hazard.
After the recall, my Ram ecodiesel has no power at all, it is dangerous to drive until it gets up to operating temperature. Even then, it is very sluggish, sometimes dangerously slow like when turning left with on-coming traffic. This was not the case before the aem recall due to the emissions issue. While mine has not doe this, I am part of a group of additional owners, of which an alarming number have caught fire post aem recall. Also a very high number of engine failures. I am concerned there are major design flaws, and now this latest update simply makes it dangerous to drive.
The contact owns a 2016 Ram 1500. While the accelerator pedal was depressed, the vehicle stalled and then violently accelerated. Also, the check engine warning indicator illuminated. The contact mentioned that the warning indicator only illuminated when the failure occurred periodically. The vehicle was taken to larry H. miller Chrysler Jeep Dodge Ram albuquerque (8528 lomas blvd ne, albuquerque, nm 87110, (505) 404-0108) where the contact was informed that the cause of the failure might be because the brake and accelerator pedals were depressed at the same time; however, the cause of the failure could not be determined unless the warning indicator was illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,711.
2016 Ram ecodiesel has had the required epa compliance update to engine and transmission ecms. Post update, throttle response from the vehicle when the engine is not fully up to temperature is very sluggish...takes up to a couple seconds to start accelerating. This has caused me to nearly be hit by oncoming traffic while waiting for the vehicle to start accelerating. Once the engine warms up after a few minutes, the vehicle response to input on the accelerator pedal returns to normal.
Since an emissions recall my truck has had a dangerous amount of dead pedal lag when. First starting to drive. The first 5-10 minutes of every drive create a dangerous situation where I am consistently worried about causing an accident because my truck does not operate like a normal vehicle, or as it did before the recall happened.
I own a 2016 ecodiesel Ram 1500, and ever since I completed the required software update on my vehicle due to the class action lawsuit I have noticed a drastic decrease in the amount of acceleration my vehicle has under conditions where the vehicle is not fully warmed up and occasionally under normal driving conditions as well. There are times the vehicle will take 3 to 5 entire seconds to finally start accelerating and when trying to merge into heavy traffic or at intersections this is extremely dangerous! I need to be able to trust the my vehicle will respond in the manner I need it to while traveling highway and local. I become a hazard to other drives as well as to myself and my occupants. The ecodiesel owners community was promised that this software update would not impede fuel economy, engine performance, engine noise, and many other things, yet myself and what appears to be many others are suffering from what can only be classified as a ticking time bomb. When one or multiple lives are lost, will it then be a large enough issue to correct? I cant fear every single intersection and curved road I come across because I am afraid that my engine will respond sluggish and delayed. This is an issue that fca needs to address and quickly!
I own a 2016 ecodiesel Ram 1500, and ever since I completed the required engine software update mandated by fca due to the class action lawsuit, I have noticed a significant delay in acceleration during conditions where the engine is not fully warmed up and sometime at normal conditions when the vehicle is pulling from a stop through an intersection. These delays can be as long as 3 to 5 seconds!! this posses a huge risk to the drive, his occupants, and other drivers as well. The eco diesel community was promised that this software update would not impede fuel economy, engine performance, engine noise, and many other things as well. Yet here we are my self and many others having to think twice every time we pull through an intersection, or a drive way, or turn on a curved road where the oncoming traffic is impossible to see, hoping that this is not the time we are impaled by on coming traffic due to the lack of engine performance of our own vehicle. This is an issue fca needs to get out in front of before human life is lost. Its not a matter of if but a matter of when, this issue needs to be addressed and its needs to be done quickly!!
After recall for the diesel engine emissions class action lawsuit, the truck is very sluggish when cold, sometimes takings 3-5 seconds to respond to throttle input. Fuel economy reduced. Truck feels lazy until it warms up completely. Even then, it isn't as responsive as it was before the software flash.
The contact owns a 2016 Ram 1500. While the vehicle was undergoing routine inspection, it was discovered that the coolant was very low. The vehicle was taken to tate Dodge Chrysler Jeep Ram (2903, 7429 ritchie hwy, glen burnie, md 21061) where it was diagnosed that the vehicle needed more coolant. The vehicle was repaired; however, after 1,000 miles, the vehicle lost coolant. The vehicle was taken back to tate Dodge Chrysler Jeep Ram where the mechanic found a leak in the egr cooler and stated that the egr circuit needed to be repaired. The vehicle was repaired; however, after several thousand miles, the failure recurred. The vehicle was taken to fred frederick Chrysler Dodge Jeep Ram (39 Washington blvd, laurel, md 20707) where they performed a pressure test and added coolant. The mechanic also mentioned a warranty on the diesel emission. After the repair, the vehicle failed to accelerate. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 28,000.
Vehicle was in a settlement regarding the ecodiesel engine. To get claim processed a software change was required. After getting the software change at the dealership, the truck now has an extreme acceleration delay especially right after starting. You can press on the gas pedal and nothing really happens, then you have to floor it to get it to move. It is very dangerous at the intersection coming out of my neighborhood. On this past Wednesday morning I had to run off the road in order to avoid an accident as my truck rolled onto the highway and then would not get going. I tried to pull over and then it finally hit and put me in a ditch as I was getting out of the way of a car about to hit me. The people I've talked to at the settlement Agency for Fiat Chrysler have acknowledged to me that many have complained. If it isn't fixed someone is going to be seriously injured (if they haven't already been)
A D V E R T I S E M E N T S
- Manahawkin, NJ, USA