This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back in the end of August/beginning of September 2016 I took my 2016 Ram 1500 in for shifting problems with the transmission. After 2 weeks of waiting they replaced the valve assembly part on the transmission. After 3 days I noticed I could not get out of 1st gear. I called the dealership in easley SC and was told to bring it so they can troubleshoot the problem again. On 9/17/2016 it was determined to have a bad transmission and I was told that Ram was replacing with a brand new transmission, however there was not an eta for delivery. I was told that the local rep would follow up on the status and no one has ever heard back from him either. I have been in touch with the corporate customer service case managers and they can not even get an eta for the part. The truck also needs (2) recalls corrected as well. II asked about a loaner and was told until they have an eta on the part they could not provide a loaner. So I am not forced to drive a truck with a bad transmission. Also I want to mention that the truck is being repaired under the original manufacture's warranty. My extended mopar warranty has not even kicked in yet. So basically I have a truck that the company can not get a major part under the warranty. I can barely get out of 1st gear and when it does I suffer a very hard jolt which is very dangerous. I can only hope that Ram is held accountable for this.
I have a 2016 Ram 1500 slt quad cab. 5.7 liter hemi automatic transmission rotors dial shifter. On several occasions when put in park vehicle was still in reverse. Have mentioned it to the dealership the last 2 oil changes. They just ignored it. Yesterday 9/3/2018 went out to move the truck. Put it in drive, selector showed drive and truck went in reverse when I gave it gas. This caused me to hit my sprinter van doing damage to both vehicles. Now I'm leery of driving it. It took several tries to get it to go into drive. Please help. After googling this I saw that there is a recall. Called Chrysler and was told my truck is not in the recall.
July 2nd I pulled into my driveway, opened my garage door, placed vehicle in park and exited vehicle to go in the house. My fiance stayed in vehicle, I turned and yelled to her to come in house as I was going to let dogs out before we left again.I proceeded in house and she exited vehicle to come in.she walked through the garage and I heard her screaming frantically, I ran out to the garage and the truck followed her into the garage and she was between my workbench and the truck.I pulled her out of the way and the truck continued pushing my basement wall in about 7 inches. I ran around the truck and applied the brakes, it was in park.we contacted Fiat Chrysler, they sent me a paper to sign allowing them to get information from the orc in the vehicle, which I allowed.on Friday July 20th we met with an inspector and he hooked up computers to the truck to get the information stating he sends report to fca and they would notify us.we got a letter yesterday July 27th basically stating per our owners manual we should always use emergency brake and declined any responsibility. Never stated or shared what the ocr results showed.this could have killed someone and the rotary shifter is a problem.a few days after the incident while driving on a beautiful sunny day the wipers start up full boar like it was pouring out.they were in the off position. Something is wrong and they are taking no responsibility. We have been to the dealer and there is probably $3500 to 5000 damage just to vehicle. Grill is broke, headlight housing fender and bumper damage. Repairs to basement wall and my fiance was black and blue and sore, hip area and ankle.
My wife, dog and I pulled into a parking lot of a countertop supply store. It was approximately 80 degrease outside so I rolled down the windows to half and left the truck running in park to keep the A/C on for the dog. In this parking lot we were the only vehicle parked near by and there was no parking block in front of the truck. We were in the store approximately 20 min looking for a countertop then went to sit down with the sales specialist. About 5 min into that conversation the secretary in the front yelled "your truck is driving off". I immediately ran out the door to find my truck about 25 yards away and across the main road. The road did not have curbs but did have steep culverts on both sides (note: I would not think a truck at idle would make it up to the road) the truck "took off" per 3 workers that were near by in the lot moving a large slab of granite, and a simi driver was driving on the road stating that both my Ram and his tractor hit tires and that's what got my truck to stop. Everyone that witnessed this stated the dog was in the back seat and no one got out of the vehicle. As I approached the truck it sounded to be running at idle and when I grabbed the door handle the locks unlocked as normal. I found the truck in drive and RPM at normal idle range. The truck allowed me to put it back in park. I then restarted the truck, moved it back to the parking lot. The business has security camera footage of this showing how my truck un tampered with went from idle and park for 25ish min to driving across the road and I am currently perusing a copy of the tape. Dealer was contacted and I was told to make an appointment late next week (earliest available) for an inspection, and until then to set the parking brake every time. Truck appears to be driving as normal. The store was around 15 miles away, truck was parked all night leading up to event.
The contact owns a 2016 Ram 1500. The contact stated that the vehicle failed to shift and engage into the reverse position without jolting and shaking. When the vehicle was shifted into third gear, it failed to immediately engage. When the vehicle was started, the contact had to shift into drive immediately or the vehicle would hesitate when the accelerator pedal was depressed. Furthermore, while a boat was hitched to the vehicle, the contact started the vehicle and it inadvertently rolled away. The brake pedal was forcefully depressed, but the vehicle continued to roll until it reached the bottom of the hill. An unknown warning indicator would illuminate only when the vehicle was shifting from third gear. The vehicle was taken to napleton's northlake Chrysler Dodge Jeep Ram (3701 northlake blvd, lake park, fl 33403, (888) 682-8985) for diagnostic testing, but a failure could not be found. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 60,000.
- Jupiter, FL, USA
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Bojangles parking lot, put truck in park. Got out, looked to make sure I was not blocking anybody behind me and walked into the store because my order was wrong. Stood in line for roughly a minute or 2 and heard a crash, turned around and my truck had hit a Ford Explorer on the driver rear side of the bumper. No injuries, everyone was okay. Bumper scratched up, gave them my information. I'm curious to how my truck jumped out of park into N or D. if it was in N, my truck would have moved when I was getting out of the truck, and would have taken a much shorter amount of time to hit the other vehicle. The other people said they saw me walk into the restaurant and my truck wasn't moving.
Vehicle was pointed downhill on a concrete driveway with a trailer attached which weighed approximately 1200 pounds. The vehicle's transmission was in park, the parking brake applied and the engine off. A wheel chock was placed in front (downhill side) of the drivers rear wheel. The vehicle was left undistributed for approximately 20 to 30 minutes when it began to roll downhill on its own. It came to rest in a ditch.
The contact leased a 2016 Dodge Ram 1500. While the vehicle was parked on an incline in 4 wheel drive and with the emergency brake engaged, the vehicle rolled backwards. The contact stated that the failure occurred on several occasions. The dealer (meadowland of carmel, 1952 us-6, carmel, NY 10512, 833-225-9640, 845-842-1066) was notified and indicated that this was a known failure by the manufacturer. The vehicle was not included in NHTSA campaign number: 17V821000 (power train). The manufacturer issued nine tsbs for the power train. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 37,000.
My vehicle rolled away while in park with the engine running. The temperature was 35 degrees and it was just started and moved in the driveway. The vehicle would not go back into drive or park. It had to be shut off and then re-started to reset the shifter activity. This is a rotary shifter nob vehicle.
2016 Dodge Ram 1500. Consumer writes in regards to issues with rotary shifter. The consumer stated the vehicle inadvertently shifted into reverse while the consume was exiting the vehicle. The consumer was knocked upon hitting his head on the road. The consumer required surgery on his legs from being ran over.
My wife and I were shopping at our local target.when I got back into my truck I was backing up and thought I had hit a shopping cart. I pulled truck back half way into the parking spot to see what happened.I put truck in park. Got half way out of the truck before realizing it popped out of park. Was able to hop back in but by that time my truck hit a vehicle that was in front of me causing damage to the other party's vehicle as well as my truck.their vehicle was parked and owners were not in vehicle at that time.
The contact owns a 2016 Ram 1500. While the vehicle was parked and unoccupied with the engine running, the contact heard a noise and noticed that the vehicle rolled away and crashed into a telephone pole. No injuries were sustained. A police report was not filed. The contact stated that the vehicle was drivable. The contact called mike smith Chrysler Jeep Dodge at (409) 840-3560 (located at 1945 I-10 South, beaumont, tx 77701) where an appointment was scheduled to diagnose the vehicle the following week. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 17V821000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.
The transmission knob shifted from park (P) to drive (D) while the engine was running and nobody was in the truck. The truck moved forward including towing a rv trailer and drove across the road smashing into a tent trailer. The truck had driven 500 miles non stop that day.
Put truck in park. Left the motor running. Got out went into shop came back out a couple of minutes later and truck had rolled backwards and struck a telephone pole. When I opened the drivers door the gear selector said it was in reverse.
In slowing down to approximately 2-3mph the transmission "jumps" before coming to a stop. It matters not if the engine is cold or warm. Feels like the whole transmission is going to fall out of the truck. Also, mimics the rear end of the truck coming forward to the front of the truck. Also, when changing gears from a higher speed to low or low to high, the transmission seems to get "dumb" and not know which gear it needs to be in. After the few seconds of "confusion" it seems to correct itself and go to the gear it needs to be in. This has been going on since I bought the truck in may of 2016. I have taken it to the dealership and of course they couldn't find anything. It happens every time I drive it.
The contact owns a 2016 Ram 1500 eco diesel. While the vehicle was stationary with the engine running, the contact exited while in park and the vehicle began to roll away. The vehicle didn't go into reverse until the contact was 20 feet from the vehicle. The contact's vehicle struck another parked vehicle which caused damage to the driver's side front fender and the driver's door. The vehicle was taken to spitzer Chrysler Dodge Jeep Ram of homestead (30101 S dixie hwy, homestead, fl 33032, (305) 363-1645) to be diagnosed. The contact was informed that there were no recalls on the vehicle and that the failure would have to be replicated in order to know what caused the failure. Additionally, the contact was unable to remove the key from the ignition after stopping the vehicle and placing the shifter in the park position. After three attempts, the contact was able to remove the key from the ignition. The manufacturer was contacted and notified of the failures. The approximate failure mileage was 20,000.
Had my transmission replaced at 16000 miles because every time you stopped or took off from a red light it felt like you were getting rear ended, and here we are 5000 miles later and it's doing it again and now we have to battle Ram again to get this one replaced. I hate this truck and this company what's sad is Dodge and Ram is all we have ever owned and never had this problem at all.
The contact owned a 2016 Ram 1500. While the vehicle was parked, it began to roll away and crashed into a tree. The contact stated that the knob shifter was in the park position. The vehicle was towed to a collision center. There were no injuries and a police report was not filed. The failure was not determined. Turnersville Jeep Chrysler Dodge Ram (3100 NJ-42, sicklerville, NJ 08081) stated that an investigator would be assigned to the case. The manufacturer was not notified of the failure. The vehicle was destroyed. The failure mileage was approximately 19,000.
Placed vehicle in park as it sat in parking space beside the garage, with drivers side door close to exterior wall. Vehicle was running at the time. I was exiting vehical when it began to move forward. Resulting in my right leg being trapped within the door as the truck door hit the wall of the garage. I was then dragged and crushed between the vehicle and exterior wall of garage, until my body cleared the end of the garage and I was released. Upon inspecting the vehicle I found the transmission was in drive instead of park where I had left it.
A D V E R T I S E M E N T S
- Simpsonville, SC, USA