This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 1500. The contact stated while driving downhill 50-55 MPH and towing a boat, the brake pedal became hard. The brake pedal was hard to depress. The ABS and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to an independent mechanic who used a code scanner and determined that the failure was related to the ABS module. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS and brake warning lights illuminated. The vehicle was taken to an independent mechanic where it was determined that the ABS module needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.
- Strasburg, VA, USA
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- Cabot, AR, USA