This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Feels like the steering keeps going in and out one second it is okay the next it is very hard to steer were you can barely turn the wheel at all at any speed
Electric power steering rack has failed. It's very, very hard to steer the vehicle. Happened when it was cold and snowy out. I'm lucky it occurred in my driveway, and I wasn't at speed on the highway! Dealer says it's a module in the steering rack. Quoted over 3k to replace the electronic power steering rack. I can't afford that... That kind of repair was never anticipated when I purchased this vehicle.
Truck loses power when you accelerate at any various moments. Forces you to put it in park and then I'll have to restart the engine and then it'll drive normal like nothing happen. Power steering is a little hard which cruise control doesn't work when this is happening.
The contact owns a 2015 Ram 1500. The contact stated upon starting the vehicle and shifting to drive(D), the vehicle lost power steering functionality. The contact stated that upon turning off and restarting the vehicle, the power steering became functional. The contact stated that the failure had been recurring upon starting the vehicle and while driving. The power steering warning light was illuminated. The contact stated while driving 60-70 MPH, the steering wheel seized. The contact was able to pull to the side of the road. The contact stated that upon turning off and restarting the vehicle, the power steering became functional; however, the failure persisted. The vehicle was taken to an independent mechanic, where the contact was referred to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering control module (PSCM) had failed. The dealer determined that the PSCM and the rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 50,500.
- Madison Heights, VA, USA
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The contact's husband owns a 2015 Ram 1500. The contact stated that while driving at various speeds, the steering wheel became firm. There was no warning light illuminated. Due to the failure, excessive force was needed to steer the vehicle. The vehicle was towed to the dealer on several occasions; however, the dealer was initially unable to determine the cause of the failure. The contact was informed that the rack and pinion and the rear differential case needed to be replaced. The vehicle remained with the dealer due to parts being on backorder. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 187,000.
The power steering fails whenever the outside temperature is cold, below about 45 deg F. The failure occurs when the truck is started. The failire is very consistent, but again only when cold outside. When the failure occurs, after warming the engine compartment for 30-60 minutes and restarting the truck, the steering is then OK and the truck can be driven normally. When the failure occurs, the engine runs OK, and the truck can be operated, but without power steering it is very hard to drive safely. When the failure happens I have not tried to drive the car on roadways since it is very difficult to steer the truck. However, I am concerned that the steering failure could happen when driving, especially if the outiside temperature gets cold. I have consulted with an authorized RAM dealer and was told the electronic power steering module would need replacement, with estimated cost $3700. I decided against having the steering replaced, since the truck is usable once the engine warms. The dealer did not inspect the truck, since it only has failed on cold mornings in my driveway, so the failure and warning messages are gone once I drive it to the dealer. When the failure occurs there is a red message on the dashboard to "Service Power Steering". This message is somewhat redundant-- the lack of power steering is very evident as soon as you try to drive the truck.
During colder weather the power steering does not work. Any time the temperature is below 65 the light blinks and there is no steering. Even after cleaning battery connections well and replacing the fuses it does not work. We were towing just fine in the afternoon then in the morning when we attempted to drive it was out!
Electronic Power Steering unit/rack failed. Vehicle is available for inspection, although would need to be towed. My safety and other drivers around me has been put at risk due to losing all power steering while driving down the highway. All it would take is losing power steering in a curve on a major highway to cause a major accident. The Electronic Power Steering units on multiple year model Ram 1500's has been reported, my truck alone has lost steering once in October, and again for half of November up until today, December 3rd. My individual EPS has not been inspected by anyone. There is no warning light when the power steering fails, you will be driving along just fine and the next moment, your steering is lost and extremely difficult to move. Once you limp to safety and shut your truck off, a "Service Power Steering" message will pop up and remain on your dash until your power steering unit is replaced.
On my 2015 ram 1500, When it's gets cold out my EPS freezes up to the point where I cannot turn the wheels. I have to let my vehicle run for awhile to regain steering. It also keeps going out when I'm driving. Some days my steering will work fine and other days it doesn't. There is no warning light that comes on on the dash before the steering doesn't work.
My vehicle steering system totally not working. so hard to turn the vehicle. there is some safety recall for same year and same model cars but i cant find my car is included. i m having the same issue with other truck which is same year and same model trucks. safety recall S19/NHTSA 16V-167. Why is my truck not included on this safety recall.?. THANKS IN ADVANCE.
The contact owns a 2015 Ram 1500. The contact stated while her husband was driving 30 MPH and making a turn, the steering wheel was significantly difficult to turn. The vehicle was taken to an independent mechanic, where the contact was informed that the Electric Power Steering (EPS) had failed; however, the part to do the repair was on an indefinite backorder. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering). The dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Drove from North Carolina to Wisconsin [XXX] for a vacation, second day, [XXX], in Wisconsin went to start up my truck and had a "Service Power Steering" light appear on my dash. Steering wheel was extremely stiff to turn left and right. I tried disconnecting the positive terminal on the battery with no success. I called 3 different Dodge dealers in Wisconsin to see if they had any information on the issue. I was then notified of a possible Electric Power Steering (EPS) failure. Being 1,800 miles from home, this was not very exciting to hear. I was able to disconnect both terminals of the battery and get my power steering back in order to white-knuckle drive back home with the hopes of not losing my power steering while driving through the mountains. I will be calling my local dealer tomorrow, October 16, 2024 to inquire about possible steps to resolve this issue going forward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Ram 1500. The contact stated that while driving at lower speeds, the steering wheel would become stiff. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.
I was driving on the highway when my power steering went completely out. I had no warning and had no idea what was happening. I could not steer my vehicle. There were other drivers all around me and they all had to avoid my truck. I gradually slowed down and was able to pull it off to the shoulder, almost getting in multiple accidents on the way. I called the closest dealer and they said it was a failure of the electrical power steering system. I was able to get my truck to the dealership. They inspected the truck and they said the part that failed was the power steering rack (Part #68628858AA) and that there was no recall for this system. My truck has now been in the shop for over two weeks and the dealership says this part is on backorder (Which is a clear indication that there is a bigger issue with this part). After doing some online research, I found there have been numerous reports of power steering issues and recalls for 2013-2016 Dodge Ram 1500s which makes me question why my vehicle wasn't included. This was a terrifying situation and I think this requires the attention of the NHTSA.
Driving on the highway and power steering failed. Almost got into an accident pulling off the highway. Power steering failure light came on the dashboard. Dealer told me the recall had nothing to do with my VIN. There was no accident to cause the problem. The truck is in overall great condition. I think there are many Ram 1500 trucks out there that fall under the 2016 power steering recall and mine is one of them. Quoted out $3,000 and no sign of a power steering rack available for who knows how long. Very discouraged and taken advantage of.
Intermittent issue with power steering where the wheel becomes extremely hard to turn in both directions. Also have had issue where wheel will stop turning midway through a turn and when trying to return to center.
ABS module has failed and is affecting steering, transmission and speedometer. Truck is not driveable and dealer cannot obtain the needed ABS module. Manufacturer is not supplying them. Truck spent June and July on dealer lot but no repair is possible. Truck was towed to my home and is useless in current condition.
Number 8 roller fell down and cause the camshaft to have deep groove in the loob. I rebuilt the upper part of the motor bur now still getting check engine light on-?? july 2023 2nd) Now the power steering is trying to lock up while driving. On sept 2, 2024
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- Ashland, OH, USA