This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling at 40 mph my steering locked and was unable to turn the wheel at all. By the time I stopped I was on the shoulder of the opposite lane. Lucky for me there was no traffic or else it would have been a head on collision. Had the truck towed and learned that the electronic steering failed and the replacement parts were 90 days plus on backorder. After searching 2 weeks found a used one in a junk yard. this problem will cause an accident that could easily be fatal.
The power steering went out as I was about to drive the 2015 Ram 1500. The vehicle is available for inspection. A warning light appeared on the dash..red steering wheel with red exclamation mark. I was not able to drive the truck as I could not turn the steering wheel. I had it towed to the local RAM dealer who gave me an estimate to replace steering rack and pinion. The truck has been garage kept and has less than 5,000 miles on it !!!
While turning into a parking lot from the road, the steering locked up and was impossible to turn left or right. Basically stuck in the middle of the turn lane and parking lot. Flatbed tow truck was called and transported to a local repair shop.
I experienced partial loss of electric power steering or (EPS) while driving. if I turn the wheel roughly 30 degrees either way the power steering is out. There was no crash but this did happen while driving and I did have difficulty making a turn, if there was more traffic or if I was on a tighter road I could have easily hit someone else or run off the road. There were no warning lights or messages that indicate the problem before it happened or after. I've had a local dealership (where I bought the truck) and another independent service center inspect it and confirm that the EPS system is the problem and needs to be replaced. The local dealership wants over 6k for the repairs and refuses to work with me on that until this is an official recall. My understanding is that there is an open investigation on this issue, is there any timeline on when it could be resolved? My vehicle is available for inspection if necessary.
Intermittent loss of power steering. Difficult to turn wheel at low speeds. Steering is tight then will loosen causing it to be difficult to control vehicle while turning. Ram dealer installed new steering rack and pinion which cost me $4,100 on May 15, 2024. However, steering problem is still occurring.
- Enumclaw, WA, USA
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The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel became abnormally stiff and was difficult to maneuver. The contact also stated that the vehicle was losing motive power. The contact stated that the steering wheel warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.
When driving steering becomes stiff and almost uncontrollable. It happens intermittently however becoming more frequently and more stiff each time. No warning lamps or messages before, during or after it happens. When steering is stiff it makes it difficult to steer, like there is no power steering at all. It can be difficult to keep my truck in its correct lane while driving. This has been happening for several months now, I am not sure of specific date it started happening. Happens at various speeds between 35 and 65 MPH
The contact owns a 2015 Ram 1500. The contact discovered that the NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The contact stated while driving the vehicle at approximately 5 MPH, the steering wheel locked up and the contact was unable to turn the steering wheel. The vehicle was restarted, however, the failure recurred. The message stated that "Power Steering Service" was displayed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
The contact owns a 2015 Ram 1500. The contact stated that while making a left or right turn the steering wheel failed to return to center automatically. The contact had to use an excessive amount of force to assist with straightening the steering wheel. The failure occurred intermittently. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The contact learned of NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 170,000.
In June of 2023 my ABS module went out part #68228991AD was told part was on back order till September 2023, this has continued so that as of this date I'm being told that expected part availability is April 2024. This part is a crucial Saftey part for the use of this vehicle. Beyond the lack of ABS breaking or traction control, the vehicle has lost cruise control, & brake control on a hill.
The contact owns a 2015 Ram 1500. The contact stated while driving 25-40 MPH, the vehicle lost power steering functionality. The contact stated that the failure had been recurring at slower and higher speeds. Additionally, the contact stated that the steering wheel failed to return to the center after making a turn. The contact stated that the vehicle was scanned using an ODB scanner but was unable to retrieve diagnostic test codes for the failure. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering) however, the dealer informed the contact that the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,930.
Power steering hard to turn truck when driving.Very stiff.When driving on curvy highways Going right on slightly (curves) wheel fights back going left.Like a pulsating pull. With power steering you can turn the wheel with your finger right to left, but can-??t with the stiffness. Haven-??t had it checked out yet.
Electric Power steering it is now. I will try and keep it when repaired. The Truck would not turn with out using two hands and pulling and wasn't very responsive then. yes at an independent shop and at a dealer. No warning lights ever came on independent shop computer says working fine. Everything was fine and it quit working on a trip to the store. I'm glad my kid wasn't driving. I have drove old trucks without power assisted steering and had an idea how to get it to turn. Women and old people wouldn't be strong enough to turn it and would likely crash very dangerous. Mine obviously should have been recalled with the other 2015 models because it has failed just like them. I know this issue is still under investigation according to an article in August of 2023. This is a very dangerous situation when it happens my truck has only 113k on it. steering shouldn't ever fail at that low of use. These should be banned they are not safe.
The vehicle experiences a loss of power steeing assist, extra steering effort is required especially at lower speeds, increasing the risk of a vehicle crash. The electric power steering is problematic.
I was driving home from work and my electronic power steering gave out and came back and gave out repeatedly, no warning light or signs of this. Came home to google it and saw this was being investigated and wanted to share that I also am experiencing it. This is dangerous because it becomes INCREDIBLY hard to steer.
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the power steering seized. The vehicle was driven to the residence. The contact contacted an independent mechanic. The vehicle was diagnosed, and the mechanic retrieved a fault code for steering failure. The vehicle was taken to the dealer and the contact informed the dealer of the code that was retrieved. The contact also informed the dealer of the NHTSA Campaign Number: 16V167000 (Steering). The contact was advised that the vehicle VIN was not associated with the recall and that the repair would not be covered. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,400.
A D V E R T I S E M E N T S
- Pt Charlotte, FL, USA