This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The electronic power steering rack failed. It became dangerous as the power steering would go in and out, therefore, putting myself and others at the risk of a collision or crash. The dodge dealership was able to replace the unit, but it took 1-1/2 months as the part was on backorder and it cost $3,600. There was a recall on this exact issue for my same model and year, however, I was told my truck was not part of the recall.
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality and the steering wheel became difficult to turn in direction while attempting to switch lanes. Later while driving at an undisclosed speed, the braking system failed with the ABS warning light illuminated before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the electronic steering rack and lower steering shaft and bolts were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 116,000.
The Power Steering in my vehicle fails while driving. It works sometimes and then stops working. This happens while driving. This is extremely dangerous to myself and others as it becomes very difficult to steer the vehicle while driving.
The contact owns a 2015 Ram 1500. The contact stated while driving 35 MPH, the steering wheel became firm. There was no warning light illuminated. The dealer was contacted and stated that the vehicle was not under NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline. The failure mileage was 75,000.
- Burton, MI, USA
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Power steering went out while driving. This is a common problem with this year truck. I spent $3600 on a new rack and pinion. This should be a recall. The truck only has 80k miles on it.
I noticed that every time I went out to drive my 2015 Ram 1500 somewhere that the steering would get hard to turn. This would happen on and off every time and seems to be progressively getting worst. I started researching the power steering figuring that I need fluid only to learn that the power steering is an electrical assist system. I then read more about the investigation and what could happen. I currently have not driven much and am scheduled to take it in to the dealership for repair.
Approximately 8/1/23 upon starting the truck I found that the power steering was sluggish. I did not lose control but found some resistance when turning the steering wheel. The power steering fluid was not low and there were no indication of any leakage. This lasted two to three days and then cleared up on its own. On 8/15/23 it was driven to several destinations and the steering was optimum. Upon starting the truck after my last stop the power steering was again sluggish, worse than the previous episode. I had seen on television after the first occurrence that the Ram1500 was once recalled due to power steering problems and my vehicle falls into the manufacture date for known problems. This is available for inspection and there was no accident. It does pose a hazard if it starts while I am driving. The truck has not been confirmed by a dealer or service center but I have spoke to one.
The electric power steering on my 2015 ram 1500 Slt v8 5.7L quad cab has went out. I keep calling dodge dealerships and have even contacted NHSTA about the issue and I keep being told there is no recall on the power steering yet I keep seeing news reports all over the internet and TV about ram recalls on electric power steering years 13-16. The power steering went out on me as I was drive home and nearly cause an accident on the highway.
According to Ram, some vehicles have a faulty circuit board that may cause the electronic steering to fail. I'm currently experiencing intermittent steering loss, that jolts the wheel. This seems dangerous and ram should replace it asap.
Steering issues, it is becoming difficult, as the steering wheel is getting harder to turn at times or either to loose. The steering is partially crooked as well. I have had an alignment completed on 8/3/2023, but the issue is still there.
The power steering failed while driving at 60 mph putting me and my wife and other motorists at dangerous risk. The truck has been parked and unable to drive. There was no previous warning until the power assist failed and locked up also before stopping the only warning was when this happened driving and the message was service power steering and a red blinking icon
The contact owns a 2015 Ram 1500. The contact stated that while his son was driving at an undisclosed speed and attempting to turn into the driveway, the vehicle lost EPS functionality. After restarting the vehicle, the vehicle seemed to return to normal functionality, but the failure had since become a regular failure. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the EPS unit. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 16V167000 (Steering), but the VIN was not included. Upon further investigation, the contact became aware of NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 56,000.
The contact owns a 2015 Ram 1500. The contact stated that while driving at various speeds, the power steering assist intermittently failed to operate as needed, without warning. Over time, the failure became more frequent and excessive force was needed to steer the vehicle. The contact had taken the vehicle to a dealer and was informed that the VIN was not under recall. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.
The contact owns a 2015 Ram 1500. The contact stated while driving 65 MPH, the vehicle lost power steering functionality, and the contact pulled off the roadway. The power steering warning light was illuminated. The vehicle was towed to the dealer and was diagnosed with an electronic power steering (EPS) unit failure. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 86,500.
Power steering appeared to malfunction. Vehicle was difficult to steer, and wheel would not return to center when turning to the left. Problem is intermittent, dealer/mechanic has not replicated the issue, and there is no police or insurance report to go witn it as there was no accident. Visual inspection of the vehicle show no broke or worn suspension components. No warning lights were present, and no symptoms leading up to the event. The concern started about a week ago on 8/2/23
I was driving home when the power steering suddenly failed and I received an emergency alert on my dashboard simultaneously. I was in the middle of heavy traffic and I had cars to my left and a curb and sidewalk to my right. There was no prior warning to this event. There was nowhere for me to pull over when the incident occurred, but I was able to nurse the vehicle to my home. I took the vehicle to my dealer where they determined that I needed a complete new rack and pinion power steering. Dealer installed NAPA approved part which cost me $1878.28 plus $390.89 for the installation. Total cost of this specific repair was $2269.17. The incident and repair took place in October 2022. The NAPA approved part was selected due to the timeliness of the repair needed.
A D V E R T I S E M E N T S
- Des Moines , WA, USA