This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ram 1500. The contact stated while driving approximately 65 MPH, the vehicle began to lose motive power and the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that the fuel pump was faulty. The fuel pump was replaced but the failure persisted. The vehicle was taken back to the local mechanic who replaced the fuel pump a second time. The vehicle continued to experience the failure and the local dealer was contacted. The cause of the failure was not yet determined. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 85,000.
The contact owns a 2015 Ram 15000. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that the DEF filter had malfunctioned due to soot build up, and the crank position sensor tone wheel was faulty and needed to replaced. The vehicle was not yet repaired. The failure mileage was 160,000. Parts distribution disconnect.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000(Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had stalled while driving. An unknown local dealer was contacted and it was confirmed that the part was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 120,000. Parts distribution disconnect.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle and while the vehicle was idling, the message "Regeneration Mode" was displayed on the instrument panel and the vehicle failed to start. The contact made several attempts to start the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 200,000. Parts distribution disconnect.
- Marengo, IA, USA
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The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the contact attempted to schedule an appointment; however, the dealer refused to perform the recall repair due to excessive mileage on the vehicle. The contact stated that the dealer was responsible for completing the recall but failed to perform the recall repair. The manufacturer was not made aware of the issue. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The failure mileage was approximately 196,000. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, when the contact attempted to set a recall appointment the dealer refused to perform the recall due to excessive mileage on the vehicle. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 65 MPH, the vehicle started losing motive power and the vehicle almost stalled. There was no warning light illuminated. The vehicle was not repaired. The failure mileage was approximately 190,000. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was difficult to start. The contact stated that the vehicle was scheduled to be being taken to the dealer, however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure which caused damage to the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer for a year. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact stated that the vehicle failed to start. The message "The Vehicle Will Not Start. Service DEF. See Dealer-?? was displayed. The vehicle was jumpstarted and taken to the dealer however, the failure could not be duplicated. The dealer reset the mileage countdown. The contact stated that unknown parts were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 113,000. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had experienced a failure with the unexpected loss of motive power however, the vehicle was not diagnosed or repaired. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact replaced the fuel filters on two separate occasions; however, the failure returned after the repairs. The contact then spoke with a mechanic who stated that the failure might be related to the fuel pump and to check for recalls on the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. Recently, the contact stated that while driving at a slow speed, the vehicle entered LIMP Mode and would not accelerate above 30 MPH with the ETC (electronic throttle control) and check engine warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 125,000. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 55 MPH, the vehicle lost motive power and was jerking before downshifting to 2nd gear. The lightning bolt symbol was displayed, and the check engine warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was diagnosed but was not repaired. The approximate failure mileage was 115,000. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway however, the vehicle was not able to be restarted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was unknown.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 60-80 MPH, the vehicle went into LIMP Mode and the speed was reduced. A message indicating that the engine would shut down after 170 miles was displayed. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings in the high-pressure fuel pump. The dealer determined that the fuel system needed to be replaced. The contact stated that the dealer only replaced the fuel rails, and the failure recurred on the same day of the repair. The vehicle was towed to the dealer, where an unknown repair was performed; however, the failure persisted. The vehicle was taken to a second dealer, Monahan-??s Chrysler Dodge Jeep Ram (403 E Interstate 20. Monahan-??s, TX 79756), where the Diesel Exhaust Fluid (DEF) pump was replaced; however, the failure persisted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and several cases were opened. There was no further assistance provided. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact stated the vehicle was included in NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). After the recall remedy was completed, the vehicle went into LIMP Mode, while driving approximately 10-15 MPH. The vehicle then started to jerk. An unknown warning light illuminated, and the check engine warning light illuminated. The vehicle was taken back to the same dealer that completed the recall repair and the contact was informed that the tone wheel and crank sensor had failed and needed to be replaced. The contact also received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under the recall. The manufacturer also informed the contact that the vehicle was no longer under warranty. The approximate failure mileage was 96,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Arlington, TX, USA