This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I looked under the truck before a long trip and found a gas tank strap hanging oddly. Upon looking further into discovered the mount has rusted through. Doing some online research I have found this is a fairly common issue.
22V-406 high pressure fuel pump ("HPFP") safty recall not completed as of Oct 7th 2024 vehicle had unexpected loss of motive power 20V-475 loss of crankshaft position I have loss of crankshaft position resulted in engine stall, as well as loss of the ability to restart the engine 19V-757 Exhaust Gas Recirculation (EGR) i have Coolant loss, coolant color Turing brown/black, major build up of soot buildup in intake manifold and EGR. Driving and vehicle lost all power fuel light came on, throttle control light came on, low oil light came on, speed dropped to 5mph when I was doing 55mph. Was able to coast vehicle off the road almost getting hit from behind by a semi truck. Dodge Dealership sold me truck November 2023 and said there was NO safty recalls open or uncompleted. But as I am now finding out the recall for the high pressure fuel pump was infact OPEN and uncompleted dealership even singed a document stating this vehicle has no recalls. Dealership says recalls 20V-475 and 19V-757 have already been done but getting the same issues as to why the recalls where issued. Now my vehicle has been at the dealership for a month and has yet to even be looked at and the dealership and Dodge refuse to provide a loaner vehicle and tell me to go rent one. I can't afford to rent a car it's over $300 a week without rental car insurance. I'm on limited income disabled veteran I have attempted to contact dodge ram corporate office and only get people that are overseas at a call center that provide no help and refuse to have someone at dodge ram corporate contact me Would provide photos of everything but unable to get the vehicle due to its in the back yard of the dealership.
No power going up hills, won't shift going down hill, park sensors lights come on, zero oil pressure then Electronic Throttle. From what I seen on internet and from others with the same issues it's due to high pressure fuel pump which has a recall on it. But when it was sold by the dealership in November 2023 the dealership said there was NO open recalls. But then I find out there is an open recall for the high pressure fuel pump. Now this issues keeps going on. And today September 6 2024 my vehicle lost all power and the fuel light and Electronic throttle Warning light came on and if I had not been in the right Lane and a turn in I would have been hit from behind!
Fuel Tank strap (Front) disconnected from the frame slot it is attached to. The frame slot is completely rusted out. This was a recall on earlier models and amended to include other years including my year (2015). Yet it does not come up as a recall for my vehicle. I've seen online that this is a common problem with the Ram 1500. Vehicle mileage is 50,575.
My truck has an issue with reading how much gas is in the truck. When I fill it up it goes to full but after about 40 miles it shows empty and the check engine light comes on. The vehicle has about 66500 miles on it. Talked to the dealer and was told it is a common problem with this vehicle.
- Clinton, CT, USA
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Safety recall 22V-406 was issued over two years ago, on 6-9-2022. The manufacturer is negligent, in that it has not addressed the problem and repaired the vehicle in a timely manner. The local dealer indicates they have no idea when the manufacturer will attempt to address the problem.
My Ram 1500 Ecodiesel was reprogrammed by Henkle Auto dealership in Battle Creek Mi. It now has a dead fuel pedal when cold and will then lunge all at once. I also lost 4 mpg. I have contacted the dealer and Ram Chrysler, and they said that there is nothing they can do to undue an updated ECM program. My case number from Chrysler is [XXX]. This is a huge safety issue, and the dealer or Chrysler will fix the issue. Need help. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel pump gauge not working. Fuel Gauge has failed to acknowledge any gas. It came on and off for a few days now for 2 days straight it stays on with a low fuel level and the gauge read zero.
My truck has been at Dodge in fort Pierce Florida for recall number z46 and y63 for 8 months I have went over and above and beyond to call and try to get it switched over they're saying it's registered in Canada I'm getting no help they're acting like it's my fault they're not offering me a rental car or a loaner car I've lost my job I just need help getting something done maybe then purchasing it back I filed case numbers with no response I need help please
Dodge sent us a safety recall in May 2021 for Crankshaft Positioner Sensor and Toner Wheel faulty part. We took it to our local dodge dealership, they ran a computer test and said "it's fine" and sent us on our way. The car involuntarily stalled a few times while driving it the past few years. In February 2024, we took the vehicle in (AGAIN) to have the same issue looked at and they said the part needed to be replaced and said dodge will not pay for it and charged us $2900. Dodge is refusing to take accountability for this original safety recall and we are very concerned that our family was put at risk many times while driving this vehicle. Dodge new this part was a faulty part and refused to replace it.
The dealership and Ram are refusing to fix my fuel pump because it-??s older than 2020. They are saying they-??re doing it by newer to older vehicles. I-??ve been tryin to get my truck fixed as the pump is making squeals and tapping. I-??m afraid of the damage it-??s causing my engine and don-??t understand why they can-??t fix it when they have the parts.
My Ram 1500 has lost power several times while cruising at 55+. The first time was related to recall W58. My crank sensor became delaminated and caused my truck to completely die. After months of waiting I finally received my truck back, however, the recall is still open due to there being no fix. Just a few months later my truck died twice on the highway. This time it was due to recall Z46. After being sent from one person to the next all I am left with is I am on a list that is about 2 years behind for replacement parts.
The HPFP failed 9/15/23 in my ecodiesel traveling down the freeway in three lane traffic. I lost all acceleration, power. no brakes or power steering, I was nearly killed by several semi's because I lost all speed. It nearly caused a massive accident potentially killing me and several others in the process. I had seconds to react it left me traumatized from the event. I had to call a tow truck- which cost me $300- They left me stranded at the dealership in a different state hours from home with nothing. I was without my truck for a week. It was then taken back to my homestate and taken to a local dealership- in which they had it for a few weeks and said it was a dirty radiator filter charging $240. I had my truck back for 4 days before it started doing the same exact thing and had to be taken back to the dealership. They then admitted it was the recall after all and said I was not allowed to remove it off the property but there was no fix. I was not given a loaner vehicle- I was not helped in any way- My truck is my own vehicle- Im a single female that commuted back and forth to work an hour away from home. They had my truck for 13 weeks- in which they said they did a work around - within 5 minutes of taking it- lost acceleration again, hesitating, multiple issues. Tried to get it back to the dealership- drove it a few times and again multiple issues- hesitations, no acceleration. Was in route to take it back to another diesel mechanic and it completely died and had to have it towed again which was another $500. The next day they said they couldn't fix it and it had to be put on a trailer and taken back over to the other dealership. They DID NOT FIX THE ISSUE!!!! They keep charging all this money- and my truck is still unsafe!!! I lost my job because of it. I have received zero help and absolutely no compensation. That truck is going to kill me or someone else in the process.
There is a safety recall on this vehicle, recall number 22V-406, issued in June 2022, which still has no remedy. We are concerned about the safety of this vehicle and my wife has had many instances where she was trying to accelerate into traffic, and the vehicle stalled. This has been an ongoing issue, and we are afraid one day this will lead to an accident. I believe 2 years is more than enough time for a remedy to this to have been found. I have spoken to the service department at my local Ram dealership, and all they tell me is that the parts are not available. This is unacceptable, and we need this resolved.
Driving down the freeway Without warning vehicle dashboard started throwing out all kind of code warnings. Vehicle went into limp mode. Vehicle started on fire. Dealership states the blue def system was at fault. A problem this same dealer fixed just last year. At a cost of over $3000. This time with the fire the bill is over $8000. Not to mention the def system recall from a few years back where these components were suppose to be under an extended warranty. What is a consumer to do. We are at the mercy of these dealers Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel sensor failure warning w/ accompanying check engine light. Fuel gauge non-functional. I ran code on it (forget the exact code) but YouTube mechanic showed how to fix by changing out the Fuel Sensor, which I did. Engine light went away. Been fine for a month and a half. It's now back to doing it again. Fuel Sensor Failure. I can't keep replacing these things, we're on a tight budget. I don't want to run out of gas somewhere due to not knowing how much I have.
Good morning! I own a 2015 Ram Ecodiesel. I am not the original owner. I am in California. The truck is not under warranty and the FCC will not help me nor the dealership. A few months ago I was towing my horses in a trailer and the truck started to lose acceleration, started to over heat, black smoke was coming out from under the hood, and it almost lost power going up a hill. It was very scary and it almost caused an accident and my horses were terrified. I barely got it to drive up the hill and pulled over to safe place. The truck was smoking black smoke, smelled terrible, and we felt in danger. I took truck to dealership in San Luis Obispo CA. It was diagnosed with a bad intake manifold, bad fuel lines, bad egr cooler. The estimate in costs was about $7,000. Luckily my husband is a mechanic and he performed the repairs. Than the truck was back up and running, no more black smoke, and it sounded better. On [XXX] I was hauling my horses and small only 2 horse trailer, same trailer, it-??s small, not oversized or too big for my truck-??.. the truck started to lag, lose acceleration and drive slow, then it started a knocking sound-??.. then a high pitch noise-??.. this was terrifying as we were on a very busy freeway. I pulled over and the engine started to smoke and make horrible noises like knocking and high pitch screeches. My husband and I and our two horses were once again stranded with a broken down truck. This time on a very busy freeway, highway [XXX] in California. The truck was towed to the dealership that day. We were stranded for hours with horses and no water on side of a freeway. The truck was diagnosed by Santa maria, CA dodge ram Chrysler with a blown up engine, that must be completely replaced. The repair is $20,000 or more. This is a common issue in these trucks. This truck is dangerous and needs to be recalled and taken off the road. All of these engines are bad and they should all be bought back. They were ruined after the emissions scandal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
The reason for the submission is regarding the unresolved safety recall, NHTSA Recall Number22V-406. Recall StatusRecall Incomplete, remedy not yet available Summary Some 2014-2020 MY Jeep Grand Cherokee vehicles equipped with a 3.0L diesel engine may have been built with a high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Safety Risk Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.
driving about 60 mph in rainy eavnivg when saddenly car start shaking beadly and almost lost control lost power and slowly got home and connect scaner witch shows code for crankshaft position sensor A circuit range/performance P0336
On August 27, 2023, on my home my 2015 RAM 1500 Eco Diesel lost all power at 70 mph and the "Electronic Throttle Control" light came on. I was able to get my truck home in "limp mode" and had it towed to the dealership the next day (August 28, 2023). Two weeks later, the dealership called and said that my truck had "fuel contamination" because there were "shavings and rust" in my fuel filter housing and it would cost $21k to replace the entire fuel system. I asked for a more thorough diagnostic because there is the open recall (Z46) on the vehicle related to the high-pressure fuel pump that will leave debris in the system. They then claimed that a "Stalantis engineer" looked at it and put a restriction on the vehicle to not be covered under recall warranty due to "fuel contamination." I asked for a detailed diagnostic report which they could not provide. I then filed a claim through Stalantis and went through a 2-month process and 4 different case managers who ultimately claimed that they couldn't cover it because of the fuel contamination restriction. So, I then filed an insurance claim who did their own investigation, including collecting a fuel sample from the truck tank, investigating the last fuel station I used, and interviewing the dealership. They concluded that the issue was due to the recall (specifically, the fuel pump leaving debris in my fuel system) and was NOT external fuel contamination. They also claimed that the dealership would not provide a diagnostic report. Consequently, this could not be covered as an insurance claim and should be covered under vehicle warranty. All that said, I have no other option but to file this complaint as Stalantis has not been willing to even consider covering the vehicle despite the open recall, and an independent investigation. It is also my understanding that there is no approved fix for this recall, however I've been without a vehicle or a path forward for 3-months and feel Stalantis owes its customers a solution.
A D V E R T I S E M E N T S
- Hollister, FL, USA