This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Loss of power. Unable to get vehicle to highway speed. Loss of fuel economy. I looked at FCA and NHTSA sites and see a fuel pump recall for my vehicle issued in June. Called local dealer Fury motors in Stillwater, MN where I am currently and was told by service dept that there won't be anything FCA will do before 1st qtr of 2023. I am stranded here with a disabled vehicle. I live in Colorado.
Truck died (stopped) completely crossing a highway and couldn't move it from oncoming traffic without disabling electronic gear shift manually. No prior indication that there was an issue. It just stalled.
Driving on interstate 65 mph there was a sudden loud grinding sound from under my truck. I pulled over and found my gas tank hanging. I was able to slowly get to and area where i could safely see what happened after looking at gas tank i found that the front gas strap rusted threw the frame and the full gas tank fell down and was hitting the drive shaft. I was able to jack up the tank and put a strap around it and drive home 183 miles. I was lucky it did not hit the road as the tank was full of gas.
As I was driving to work I noticed a noise coming from under / middle of the truck. Once parked I looked underneath and realized my front fuel tank strap had rusted off and my tank was hanging low and held by only the rear strap.
- Sunderland , MD, USA
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A warrantied part that was previously tried to fix my guess is prior to warranty due to the emissions lying from FCA and resulting ecodiesel settlement. So I purchased without that information being disclosed to me and know they are refusing a warrantied repair on the emissions component. Even thought the settlement covers said part.
Electronic fuel sensor failed at 47k miles. Sensor contact wears away from friction and falsely reports a empty tank, when fuel is present. Vehicle operator has no idea how much fuel is in the tank at any time. Thousands of testimonials online of the same issue. Ramforum.com, ramforumz.com and Youtube.com all have complaints and how to videos.
Since purchasing the truck early this year, the engine has stalled while in motion 5 times. Each time I was able to shift into neutral and start the engine again, and stay in motion. I have taken the truck to 3 different mechanics and none are able to figure out the source of the stall. My safety is at risk because engine control is lost while in motion, if I had to accelerate to avoid collision I would be unable to. Although the engine has started again every time, I am afraid that one time it might not. No warning lamps have come on and no engine codes are available, the truck makes no record of the sudden loss of motive power.
Three time now a high pressure fuel line has cracked. I do not have the lines but have two dealer documentations of the failure. I would say that our safety was severly compromised as there is no warning light and fuel is leaking like crazy. The failure was notice all three times by watching the fuel gauge move like a speedometer and then seeing a vapor trail out the side mirrors. The vehicle was coated in diesel fuel on all three occurances. Dealers do not seem to think there is anything wrong....just bad luck. First occurance was 05/15/2018 Second occurance was 09/17/2019 Latest occurance was 08/09/2021 Vehicle was taken in 10/02/2018 because the smell of diesel was in the cab of the truck. All occurance are documented by a dealer except for the first. A small shop soldered the line so we could get home.
I bought my 2015 ram eco-diesel August 2019 I try to get the recall done once and they said they will not install it I waited about a year and called again and they made a appointment for me But the recall with the crankshaft sensor went bad and I had to have it towed they installed the EGR cooler and did a programming to the camshaft sensor now I-??ve got the vehicle back it-??s hard to start it has no power I don-??t understand this I just want the truck to be right I haven-??t drove The truck in over a year I just want them to make the truck right thank you
The tone ring of my vehicle has failed causing the crank sensor to not work as designed. This has put my vehicle into a no start condition. I was lucky that this happened just after I returned home instead of while in the 5 lane traffic I was previously in. Had this happened a few minutes earlier I would have been in an accident.
A couple of months after getting this used vehicle, the engine light came on with a message saying to check the fuel cap. Just to make sure that nothing else was wrong, we got a diagnosis from O'rileys & auto zone; the O2 sensors needed to be replaced. So we decided to switch out the O2 sensors and the fuel cap. Then after a week, the engine light came back on again. So we got another diagnosis to figure out the problem, it detected an evaporative emission system leak (very small leak). Then the following weekend, we took the vehicle back to the dealership to see if they can fix the problem. There was no mechanic on duty as their auto department was closed. Instead, we talked to the dealer who sold us the vehicle and he stated, 'you can delete the message.' He was no help at all and didn't bother to help fix the problem with this vehicle. In addition, he said that he knows a little about working on cars, how to use the handheld detector machine, and deleting the code would make it better? we wanted this vehicle to work properly not by 'deleting' (the message), but to figure out what is wrong and how to get it fixed. There is a waitlist for an auto shop nearby, due to this pandemic we have to wait to receive a callback for an appointment, and now I received a notification from credit karma stating to check on the recall for this used truck I own. Currently, the check fuel cap will not turn off and the engine light is still on.
Fuel level sensor continues to stop working causing my engine light to come on. I am not aware if I will run out of gas or not. This repair process is well over $700 unless I do myself which I dont have tte equipment to take my bed off my truck. That is even more dangerous when this is a faulty part on Dodge part. For the cost of htese trucks these need to be part of a recall.
After getting the fca emissions modification pushed out by Ram/Fiat, I have lost about 20-25% gas mileage and power in the truck. The modification has ruined a great truck. Truck is now dangerous because of a lag and lack of power. Mod was installed in summer of 2019 and truck is now ruined.
2015 Ram 1500 ecodiesel message " incorrect def detected see dealer truck will shutdown in 500 miles" I have been to 2 dealers with my truck both times my truck has been at dealer for over 30 days. It is part of the ecodiesel class action lawsuit. It has received an emissions modification warranty. Dealer does not seem able to diagnose or repair the issue. In the settlement consent decree it states that if vehicle cannot be repaired in 30 days and buyback can occur. It has been 30 days twice at 2 different dealers. The truck seems unrepairable. It has been unusable since Dec 22 2020
First week of December 2020, I had a normal oil change. The following day my Ram it would not turn over. It was towed to a local shop where I was told that it was the battery (even though the battery was only a year old). Found my Ram VIN had long list of open recalls. I contacted dealership. Provided with loaner. Service adviser said truck was not safe to drive because of the egr recall. A couple hundred more miles, a fire engine would have ensued. My egr had completely failed, coolant had gotten into my intake. Parts were backordered because manufacturing of mods just began. 12/24/20 all recall mods/repairs completed. Dealership advised truck was safe and operable. Received fcas extended limited warranty. 2 weeks later coolant/water leaking from underneath. Found the coolant levels dropped. Contacted dealership, service at that time could not find leak. Told to recheck in one week. 1 week later, levels not lower but coolant fluid smell after shutting off engine. Told it was normal. Friday 2/12/21 truck started irregularly and gurgled. Found coolant had dropped significantly below the recommended levels. Brought back to dealership. Before dropping it off another mechanic found coolant leak dripping down the 4 wheel drive actuator and front cover with traces of it coming out of the water pump and valve cover gasket. Put into a loaner. I was told my water pump failed. Not covered under new fca warranty. All recall repairs/modifications did not fix issues. Vehicle remained inoperable and dangerous. Coolant never stopped leaking into intake and other areas of engine. The egr is a component failed causing domino breakdown of entire truck engine. Recall states the failed egr will cause thermal fatigue and high temperatures to crack portions of the cooling system (hence the engine fires).
P0364 fuel sensor failure. Gas instrument gauge suddenly goes empty while in motion and no longer works. Defective fuel sending unit sensor. This is a safety issue to have failing parts inside gas tank.
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- Inarajan, GU, USA