This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle decelerated before stalling. The contact veered over to the shoulder and attempted to restart the vehicle. The contact stated the vehicle had minimal power delivery which prevented the engine from turning over. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the tone wheel needed to be replaced. The contact referenced NHTSA Campaign: 23V411000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Ram 1500. The contact stated while driving 75 MPH and attempting to accelerate while changing lanes, the vehicle suddenly lost motive power and was unable to accelerate properly to keep up with the flow of traffic. The contact was able to pull over to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the failure persisted, and the vehicle was unable to accelerate above 30 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tone ring, informing the contact that the magnetic material separated from the tone ring, resulting in poor vehicle timing and fuel injection. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included in the recall but had already been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 77,000.
The contact owns a 2015 Ram 1500. The contact stated the vehicle was included in NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). After the recall remedy was completed, the vehicle went into LIMP Mode, while driving approximately 10-15 MPH. The vehicle then started to jerk. An unknown warning light illuminated, and the check engine warning light illuminated. The vehicle was taken back to the same dealer that completed the recall repair and the contact was informed that the tone wheel and crank sensor had failed and needed to be replaced. The contact also received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under the recall. The manufacturer also informed the contact that the vehicle was no longer under warranty. The approximate failure mileage was 96,000. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact stated that the vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated while driving at various speeds, the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continue driving. The contact stated that the failure had been recurring while driving. The vehicle was taken back to the dealer, where it was diagnosed that the crank position sensor tone wheel needed to be replaced. The contact was provided a cost for the repair. The vehicle was not repaired. The contact stated that the previous recall repair failed to fix the vehicle. The contact related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,333.
- San Antonio, TX, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2015 Ram 1500. The contact stated while her husband was driving approximately 65 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact's husband was able to veer to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the dealer informed the contact that the vehicle could not be repaired under the recall because the vehicle was missing an EGR. The vehicle was towed to an independent mechanic, where the high-pressure fuel Pump (HPFP) was replaced; however, the failure persisted. The vehicle was towed to a second dealer, Capital Chrysler Dodge Jeep Ram of Indian Trail (5501 W Hwy 74, Monroe, NC 28110), who inspected the vehicle and informed the contact that the EGR system had been removed. The dealer contacted the manufacturer and later informed the contact the vehicle could not be repaired under NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel), 20V475000 (Engine and Engine Cooling) or 19V757000 (Engine and Engine Cooling) because the EGR system was missing. The vehicle was not repaired. The failure mileage was approximately 106,000.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The contact stated that prior to taking the vehicle to the dealer he used a code reader to diagnose the vehicle and retrieved DTC codes: P0299 and P2D2F. The vehicle was taken to the dealer where the EGR valve was replaced; however, after retrieving the vehicle, the contact drove for approximately one mile when the check engine warning light illuminated. The contact notified the dealer of the issue and was informed to bring the vehicle back. The contact stated that the vehicle was taken back to the dealer where it was diagnosed the mechanic retrieved DTC codes: P0299 and P2D2F. The vehicle was not repaired. The contact stated that the EGR was replaced however, the dealer failed to test for DTC codes: P0299 and P2D2F as per the recall. The vehicle was not repaired. The manufacture was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 115,116. The VIN was unavailable.
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle violently jerked while accelerated. No warning lights was illuminated. The vehicle was taken to the dealer where it was diagnosed that the tone rings delaminated and failed and needed to be replaced. The vehicle was not repaired. The contact referenced the NHTSA Campaign Number 20V475000 (Engine and Engine Cooling). The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 152,000. The VIN was not available.
The contact owns a 2015 Ram 1500. The contact stated while driving 75 MPH and attempting to accelerate, the vehicle inadvertently lost motive power; however, the contact was able to safely maneuver the vehicle to the shoulder of the roadway. The battery warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The mechanic determined there was a failure with the crank position sensor related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The vehicle was repaired; however, the failure recurred. The vehicle was then towed to an independent mechanic but was not diagnosed nor repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 178,000.
The contact owned a 2015 RAM 1500. The contact stated that she observed that oil was spotting her driveway intermittently. The contact stated no warning light was illuminated. The contact checked the engine compartment and observed that the coolant reservoir fluid was very dark-colored. The contact observed that there was engine oil in the coolant reservoir. The contact had the vehicle towed to a dealer. The vehicle was diagnosed that the oil cooler failed to cause coolant to run through the entire engine system. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 84,855.
The contact owns a 2015 Ram 1500. The contact stated that the coolant level was low. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling). The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue, but no further assistance was provided. The contact stated the parts were back ordered for approximately three years. The approximate failure mileage was 100,000. Parts distribution disconnect.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact took the vehicle to the dealer and the vehicle was repaired under the recall. Upon return of the vehicle, the contact stated that the vehicle immediately began to stall without warning while driving at various speeds. The vehicle was taken back to the dealer however, the mechanic was unable to duplicate the failure. The contact then took the vehicle to North Knox Chrysler Dodge Jeep Ram (225 Callahan Dr, Knoxville, TN 37912) where they kept the vehicle for a month and determined that the failure was related to the turbo charger. The turbo charger was replaced under warranty however, despite the repair, the failure persisted. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to ron sayer's Chrysler Jeep Dodge (490 northgate mile Idaho falls, id 83401) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign number: 20V475000 (engine and engine cooling) however, the part to recall repair was not yet available. The local dealer sunland park Chrysler located at 950 crockett St, el paso, tx 79922, was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had experienced the failure listed in the recall on multiple occasions. The failure mileage was 247,000. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact stated that the vehicle intermittently failed to start-up without warning, after several attempts. The contact also stated that the vehicle was unable to shift gears due to the failure. The vehicle was towed to an independent mechanic who diagnosed the vehicle with a defective sensor. The contact then discovered notification of NHTSA campaign number: 20V475000 (engine and engine cooling) however, the part to do the recall repair was not yet available. Marshall Chrysler Jeep Dodge Ram (1450 w arrow St, marshall, mo 65340) and corwin Chrysler Dodge Jeep Ram Fiat (1025 w sunshine St #2445, springfield, mo 65807) were both informed of the failure and both informed her that the crankshaft sensor failure had nothing to do with the vehicle not being able to shift. The independent mechanic stated otherwise. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact stated while her husband was driving at 80 mph and towing a trailer, the vehicle stalled without warning. The vehicle was not drivable. The vehicle was towed multiple times and remained at the residence of an acquaintance. The vehicle was diagnosed by an independent mechanic and the contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 20V475000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called several unknown dealers and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 127,010.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign number: 20V475000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact contacted bob richards Chrysler Dodge Jeep Ram (1666 jefferson davis hwy, graniteville, SC 29829; (803) 663-9500) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 45 mph, the throttle failure warning light illuminated and the vehicle stalled. The vehicle was towed to the same dealer and the contact was informed that the failure was related to the recall. The approximate failure mileage was 114,000. VIN tool confirms parts not available.
The contact's son owns a 2015 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling). The vehicle was taken to michiana Chrysler Dodge Jeep Ram Fiat (120 w mckinley ave, mishawaka, in 46545; 866-984-0064) where the mechanic replaced the egr however, the intake manifold was not inspected. The contact stated that the check engine warning light and intake manifold failure message was displayed on the instrument panel. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Parts distribution disconnect. The failure mileage was unknown.
The contact owns a 2015 Ram 1500. The contact stated that the vehicle overheated and was taken to hunter Dodge Chrysler Jeep Ram (1130 auto mall dr, lancaster, ca 93534). The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that due to collateral damage of other failures, the vehicle was rejected to be serviced. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 114,000. Part distribution disconnect.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- San Diego, CA, USA