This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is the second Ram I have ownec with a shift knob on the dash. Both have failed around 60K miles. In both trucks the shift will randomly either go jnto neutral or park while stopped.. has happened to me at red lights. I've had to shift back to park and reset the desired gear. On 3 separate occasions I had cycle the shifter 3 times before it would go into gear causing traffic to back up. I replaced the shifter and cured the problem on both trucks. This is obviously not an isolated incident and should be a safety recall.
Twice with in a period of three weeks the same issue/failure has occured. "service electronic throttle control". both times the issue occured during rush hour traffic, at freewat speeds, while driving on a freeway. Bith occurences resilyed in total loss of acceleration. I was left with limited ability to manuever on the freeway, to the right lanes, as well as limited ability to maneuver and avoid traffic from behind, as well to switch lanes to exit the freeway safely. Once exited he vehicle would only reach a top speed of 39mph. Bith times the dealership reported the issue as an egr valve problem.
When coming to a stop, vehicle fuel shifts in tank forcing vehicle unexpectedly forward under braking. If unprepared for the shift, which only happens under braking when the truck downshifts, the truck will overpower the currently applied brakes taking more time to stop. This can result in a collision with a stopped vehicle or object if the driver does not apply harder braking.
Ecodiesel truck for the past 6 months shuts off randomly while driving, starting from a stop and when idling whenever fuel tank reaches 1/4 full or less. Truck is difficult hard to start when at 1/3 fuel level. On June 28th 2018 after truck shut off on freeway brought it to the dealer and I was told there is nothing wrong and I need to keep the fuel tank greater than quarter tank fuel to prevent the truck from shutting off while driving. This is not a solution and it's very scary to be driving with a large trailer and your truck shuts off on the road.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Autonation Chrysler Dodge Jeep Ram southwest (7980 w tufts ave, littleton, co) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated transmission shift interlock. The vehicle can shift out of park without the driver being aware. Updated 10/15/18
There isn't enough room for the entire ordeal, but I will do my best to congest it. June 19th: Went to dealer ship with check engine light, nobody there knew what it meant, and they erased it and told me not to worry about it unless it comes back. July 3rd: Vacation trip, about 2 hours into driving, truck looses throttle, solid check engine light comes on, "service electronic throttle control" smoke coming from engine bay, smelled like plastic to me. Found what looked like a melted quarter sized boiling spot on the manifold? I believe. Checked that engine light was solid, and on June 19th was told if light is solid, it's safe to drive, if it's blinking shut off imediately. It was solid. Vacation's over, drive back to vegas at about 40-50mph (truck wouldn't go any faster) on blinkers the whole way with my fiancee in the passanger seat, and 3 year old son in the back seat. An hour ourside of vegas, truck was throwing flame balls and sparks out the rear, immediately pulled off to the desert, and evacuated my son and fiancee. Grabbed red bulls and green teas to douse the fire. Got the fire out after several minutes. If I didn't notice the sparks or fireballs, or if a fuel line caught on fire, we could have died. The entire underside of the truck was burned and the dpf on the exhaust was glowing bright red still. I spoke with an original engineer on the truck, through a facebook group for these trucks, which he states 2 weeks prior when I took the truck in, the egr must have started malfunctioning, and they shouldn't have brushed me off. Which led to it sticking open, and blowing a hole in the intake manifold (the burning plastic smell) when I was driving back to safety (in the middle of nowhere), a regeneration occured causing the dpf to fill up, and essentially explode, and catch the truck on fire. Truck is awaiting reps from detroit.
I have multiple issues but the scariest is after setting the emergency brakes and putting my 2015 Ram 1500 in park my truck will roll up to 4 feet. This happens almost every time I put it in park. Every time I park it I worry that it will roll and hit a person or another vehicle.
Vehicle in park on level city street. Stepped out of vehicle. Vehicle suddently accelerated at seeminly full power in reverse. Crossed into intersection and hit by traffic, continued across intersection, came to rest in yard of house opposite.
The contact owns a 2015 Ram 1500. The contact stated that the key failed to turn in the ignition to start the vehicle. The key was also difficult to remove from the ignition. The failure was intermittent and mainly occurred after the vehicle had been parked and attempting to start the vehicle. Two dealers (sherwood Chrysler Jeep Dodge, 1915 N salisbury blvd, salisbury, md 21801, (410) 749-1301 and spirit Chrysler Dodge Jeep, 1945 kings hwy, swedesboro, NJ 08085, (856) 467-2200) were contacted, but did not diagnosis the vehicle. Neither dealer mentioned that the vehicle was included in NHTSA campaign number: 17V821000 (power train). The manufacturer was notified. The approximate failure mileage was 30,000.
Traveling on highway in winter conditions the trucks anti-lock/ABS/traction control /4X4 and cruise control all stopped working and the dash warning lights started flashing. At 65 mph while accelerating with traffic up hill on a corner on wintery roads the 4 wheel drive just stopped working and the traction control was lost. The truck went into several 360 degree spins and cam to a stop on the far right shoulder. No other vehicles were struck and I was able to avoid the bridge abutment. After taking the vehicle to lithia Dodge of wasilla I was told the warranty was expired (48,100 miles at the time of the incident) but the dealer could not get the truck in for over a week. After the dealer looked at the truck they replaced the R-rear speed sensor and said that was the issue. I went to pick up the truck and the issue was not resolved. I left the truck again at the dealer. They then indicated the issue was in the wiring harness. I took the truck home to inspect the wiring. I tested the continuity of the conductors that the dealer had indicated were the issue and found no defects. I took the truck back and explained my findings, they indicated that the tech had "guessed" that the issue was the harness. After returning to get my truck the dealer said it was repaired, they had performed unauthorized work, cut my harness and spliced as they said that was the issue, but the issue was not fixed. I took the truck to another lithia dealer who indicated the harness was damaged beyond repair by the dealer, you cant splice the harness(?) according to the other dealer and it needs to be replaced in whole. They could not work on it any more to fix the issue due to the harness issue caused by the unauthorized repair performed by the other lithia dealer. Truck still has no 4X4, ABS, traction control or cruise control. This failurecould be a severe safety issue and result in accidents.
2015 Dodge Ram 1500. Consumer writes in regards to brake transmission shift interlock safety recall. The consumer stated the transmission was replaced 3 times, but still failed.
2015 Ram 1500. Consumer writes in regards to electronic shifter transmission failure. The consumer stated the vehicle suffered a failure of the electronic gear shift and/or transmission. The consumer stated while the vehicle was parked, it reversed about 75ft and impacted a concrete abutment and metal pipe supporting gate. The gear shift then went into reverse and the back up lights illuminated. There was damage caused to the rear bumper and tailgate.
The contact owns a 2015 Ram 1500. While driving 45 mph, the contact noticed that the vehicle jerked. The contact turned the vehicle around and drove home. The contact received NHTSA campaign number: 17V821000 (power train). The contact called the number on the notice and the representative called moss bros Chrysler (27810 eucalyptus ave, moreno valley, ca 92555). The dealer stated that the failure was not related to the recall. The contact was informed that a diagnostic test could be performed at a cost. The contact requested a loaner vehicle and was informed that the request would have to be escalated, but there was no specific time period for a response. The contact inquired about the arrival date and was informed that it was unknown. The VIN was unknown.
The contact owns a 2015 Ram 1500. While the vehicle was parked with the engine running, it rolled away and crashed into a 2015 Toyota Tacoma. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was taken to myrtle beach Chrysler Jeep (785 jason boulevard, myrtle beach, SC 29577) where it was diagnosed that the shifter was making an abnormal clicking noise, and the shifter module and shifter assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the issue and opened case number: 32069249. The contact was informed that the vehicle was not included in a recall and there was no manufacturer defect. The failure mileage was 57,129.
Truck was in park was out of truck for about 15 minutes. Truck starting moving hit end of bridge and caused approx. $2,500 damage to truck and it was still in park. Was looking at bridge at job site and had walked behind truck talking to job supervisor and I\ they told me my truck was moving. Lucky nobody was in front, could have hurt somebody!! there was 2 witness to this beside me. Ram has a safety issue with this. I went to dealer and was told to apply parking brake ever time I exit pickup, this is a problem and they know it why should I apply brake when I park what is park for. They didn't havr there new pickups on lot parking brakes apply?
I to the dealership for a check engine light being on. It turned out to be a oil pressure sensor. They did an inspection on the truck and found the pinion nut loose and leaking oil. They said it was safety recall P77 and fixed the problem. I looked up P77 recall and it did not include 2015 trucks. I'm concerned about how man other people might have this problem that could cause an accident.
Put truck in park and exited vehicle and it rolled away in drive. Ran after it for 2 blocks until it jumped a curb and halted. No injuries but could have been serious.
Passenger side rear axle shaft wearing prematurely, where the outer axle bearing rolls on the shaft, the normal, intact bearing is wearing a deep groove into the shaft. Appears that the shaft is abnormally soft or abnormal steel makeup. Axle has had normal maintinance, has not been overloaded, has had adequate oil level in axle housing its whole life, and the driver side shaft is not wearing abnormally
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- Texarkana, AR, USA