This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Two accidents and was denied recall - even though my 2015 Dodge Ram 1500 steering component has been defective and caused an accident. Accident #1 February 16, 2016 brakes did not function well. Car did not brake well in the rain, was coming to a red light with a car in front of me, had to push on the brakes and they were not braking. Dodge Ram 1500 skid and hit the back of the car in front. Accident #2 March 12, 2016 loss of steering control and brakes did not work. I was stopped at a red light and it was raining. When the light turned green I started a slow left turn when: (1) the Dodge Ram lost traction, (2) Dodge Ram over steered to the left from the steering input suddenly losing power, and (3) the check engine light and ABS light came on and (4) my brakes stopped working. I tried to counter steer to move the truck to the side to the street but the truck would not stop. The truck then skid, went over the curb and hit a light post that fell on the right side of the Dodge Ram and damaged the car heavily. If it had fallen on the roof my passengers and I would be dead. Police report and four witnesses. Eleven days after the second accident, a recall for Dodge Ram 1500 model years 2015-2016 came out for steering. The recall is for the identical malfunctioning steering component that caused my second accident. Called manufacturer and was told that my VIN # is not part of the recall, which means for them that my car was made at a different facility from the recalls and is not of concern for them. Despite that my 2015 Dodge Ram 1500 is the make, model and year of the recall and despite the fact that I told them I had just had that exact steering malfunction, I was denied the recall.
- Bellevue, WA, USA
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- Bellevue, WA, USA