This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On May 29,2018. I rearended a semi truck. I had my foot on the brake pressed to the floor but vehicle would not come to a complete stop. When towed to collision center I addressed my concerns to them that I felt my vehicle was defective due to the truck maintaining speed while I was applying brakes. They plugged it into scan tool and four default codes came up. (ABS, airbag, power steering, door module)I then proceeded to open a claim with daimler Chrysler. What was supposed to be the main concern that was supposed to be investigated was why default codes came up & truck was not stopping to avoid collision. Daimler Chrysler assured me there third party investigator would investigate all the issues (all default codes). They where sent out, plugged truck into scan tool and took pictures. Third party sent my husband & I a copy of what the crash test data was.been calling them for answers since my truck has been sitting for month & a half untouched. To find out that they only investigated air bag issue & not other very serious mechanical safety issues. Clearly documented in crash test data, from my vehicle, states positive torque to motor with pedal pressure of accelerator reading at 0% & while brakes where being applied. I have documents to prove my statements. Also at time of accident my VIN was not included in the current recall of cruise control. On June 14th,2018 my husband checked our VIN again & it is now included in current recall. At the time of accident my cruise control was not engaged. But the recall is due to the powertrain control module or engine control module not removing positive torque requests from the can-B. if can-B stops communicating with the ECM or PCM. Also all other default codes should be investigated like the power steering that pulled to one side while I was braking. Their are to many issues with my vehicle that they know about & are hiding.
Traveling on highway in winter conditions the trucks anti-lock/ABS/traction control /4X4 and cruise control all stopped working and the dash warning lights started flashing. At 65 mph while accelerating with traffic up hill on a corner on wintery roads the 4 wheel drive just stopped working and the traction control was lost. The truck went into several 360 degree spins and cam to a stop on the far right shoulder. No other vehicles were struck and I was able to avoid the bridge abutment. After taking the vehicle to lithia Dodge of wasilla I was told the warranty was expired (48,100 miles at the time of the incident) but the dealer could not get the truck in for over a week. After the dealer looked at the truck they replaced the R-rear speed sensor and said that was the issue. I went to pick up the truck and the issue was not resolved. I left the truck again at the dealer. They then indicated the issue was in the wiring harness. I took the truck home to inspect the wiring. I tested the continuity of the conductors that the dealer had indicated were the issue and found no defects. I took the truck back and explained my findings, they indicated that the tech had "guessed" that the issue was the harness. After returning to get my truck the dealer said it was repaired, they had performed unauthorized work, cut my harness and spliced as they said that was the issue, but the issue was not fixed. I took the truck to another lithia dealer who indicated the harness was damaged beyond repair by the dealer, you cant splice the harness(?) according to the other dealer and it needs to be replaced in whole. They could not work on it any more to fix the issue due to the harness issue caused by the unauthorized repair performed by the other lithia dealer. Truck still has no 4X4, ABS, traction control or cruise control. This failurecould be a severe safety issue and result in accidents.
Two accidents and was denied recall - even though my 2015 Dodge Ram 1500 steering component has been defective and caused an accident. Accident #1 February 16, 2016 brakes did not function well. Car did not brake well in the rain, was coming to a red light with a car in front of me, had to push on the brakes and they were not braking. Dodge Ram 1500 skid and hit the back of the car in front. Accident #2 March 12, 2016 loss of steering control and brakes did not work. I was stopped at a red light and it was raining. When the light turned green I started a slow left turn when: (1) the Dodge Ram lost traction, (2) Dodge Ram over steered to the left from the steering input suddenly losing power, and (3) the check engine light and ABS light came on and (4) my brakes stopped working. I tried to counter steer to move the truck to the side to the street but the truck would not stop. The truck then skid, went over the curb and hit a light post that fell on the right side of the Dodge Ram and damaged the car heavily. If it had fallen on the roof my passengers and I would be dead. Police report and four witnesses. Eleven days after the second accident, a recall for Dodge Ram 1500 model years 2015-2016 came out for steering. The recall is for the identical malfunctioning steering component that caused my second accident. Called manufacturer and was told that my VIN # is not part of the recall, which means for them that my car was made at a different facility from the recalls and is not of concern for them. Despite that my 2015 Dodge Ram 1500 is the make, model and year of the recall and despite the fact that I told them I had just had that exact steering malfunction, I was denied the recall.
On 2-24-16, an accident with the vehicle happened during which the driver had no control of the vehicle. Per the police report, vehicle was parked in a parking space facing southwest. Unoccupied vehicle backed up from its parking position in the northeast direction colliding with a building column. The rear bumper of the vehicle collided with a block column causing cement blocks to be knocked out of position. There were no injuries on the scene. Driver left the vehicle in park, turned off the ignition to the vehicle, exited the vehicle and lcoked it with the keys in his pocket. He then entered a store.and approx. 15 minutes later, security located him and informed him that the vehicle had backed into their building jumping a curb and accelerating. Driver advised that he had the key fob in his pocket teh whole time. He stated the vehicle could not be cranked and would automatically shut off if he was a certain distance away from the vehicle. He advised he did not know how the vehicle cranked, traveled in reverse and then collided with the building. He advised that someone told him the vehicle's reverse lights were activated when they observed the crash. Security video was obtained and a police report was filed. Later he learned that there had been similar incidents for similar vehicles and contacted Chrysler. On March 17, 2016 owner of the vehicle received a letter from Fiat Chrysler automobiles (fca us llc) stating that the company does not believe that it was due to a manufacturing responsibility. However, upon further research, information shows that a recall was issued for what may have caused the problem. On August 14, 2015 chryselr issued a recall for radio software security vulnerabilites. Owner does not know if the dealership had serviced the vehicle for the issue.
Front vibration when driving any speed on gas pedal and steering wheel and floor board. Vary noticeable on dirt road that I live on. Feels like something is going to break or come loose.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA