This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently purchased a 2014 Dodge Ram 1500 4X4 truck that came equipped from the factory with 20 inch wheels. I have discovered that the spare is a factory 17 inch full sized wheel. I was advised by my local tire dealer that it would be highly dangerous to travel any distance with the a spare that differentiated that much in diameter and could infact cause damage to the vehicle which probably would not be covered by the factory warranty. When I inquired at the Ram national customer center I basically got the run around. They did however give me a case number [xxx] their phone number is 866-726-4636. I believe this could cause a situation that could result in injury to an unsuspecting purchaser that was not aware of the wheel size difference and drove unkowiningly a great distance with the spare provided by the factory. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Saint. Helens, OR, USA
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- Saint. Helens, OR, USA