I have had my truck for almost 4 years and lived in areas where it is cold. This year when the temp drops below -10 the air suspension freezes up and there are messages saying the air suspension system requires immediate service/repair. The front drops and the rear remains raised; which intern causes the tire sensors to go nuts. The 40 amp fuse for the air suspension module was blown and my husband replaced it and reset the module. It worked great until the next day when it was -23. This has happened 2-3 times int he last couple weeks.

I called the Dodge dealership who advised this is a common problem and can be very costly and there is no long term fix only a fix each time it happens. Their recommendation was to put the vehicle somewhere to warm up before driving. WTF! They said this is a common problem and can sometimes blow the compressor pump or require draining of the suspension system, not covered by warranty, to the tune of around $5000. I am still making payments for god sake! I was given the number for FCA to make a complaint.

5th time in the dealership for air suspension fail. Rear driver side. Mechanics have basically said that the air suspension should never have been sold in northern Canada. Complaint made to Transport Canada's Defect Investigations and Recalls Division as this is a safety issue. We are pursuing having dodge buy back our truck under CAMVAP(Canadian Motor Vehicle Arbitration Plan) as the issue first occurred when truck was at 30,000km.

The first time it happened, the front end of the truck bottomed out while on the highway driving at night. Headlights would only shine 2-3 feet in front of vehicle. God forbid this happens while towing a trailer.

I started having air suspension issues on December 20, 2016 and it was deemed a compressor failure, fixed under warranty. Ever since the compressor was replaced the rear passenger side would sag after an hour of the vehicle sitting and would not level itself until it was started. As soon as that problem started, I got the "immediate air suspension service required" message and the whole truck sagged to the passenger side. Now 2 front air shocks needed to be ordered, I ended up waiting 55 days for my parts to arrive, luckily for the dealership they gave me a rental and my parts were covered under warranty. But the service advisors at Dodge City need a major attitude adjustment. I ended up having to contact Chrysler Canada and open a case file and gripe to a case manager. Again damn near useless and a waste of my time. Finally my parts came in, I was assured everything was working properly and my truck was ready to go. The passenger rear side still sags intermittently, no service message but it levels itself once started, I use the remote start and watch it! I have been informed without a "code" they cannot diagnose the problem, so here I sit with a truck that looks drunk when its parked. I'm not happy that this truck was sold to me BRAND NEW with dodge KNOWING they had issues with it in this cold climate. There should be a buy back on these trucks so all of us with problems can actually get a truck that isn't riddled with suspension gremlins!!!

I bought my $62K Ram Limited in late January 2014. Mild winter and the truck worked excellent. In December 2014 temperatures hit -30C and my suspension froze up and lost all air in 4 corner shocks. Undrivable due to zero suspension on frozen roads. Dealership fixed under warranty and was fine fro rest of mild winter. December 2015 temperatures hit -30C again and suspension froze again. Almost bounced right off the highway trying to get it into the dealership for repair. Dealer repaired under warranty but informed me these suspension systems should never have been sold in Canada or northern USA where temps can run this cold. January 2015 temps hit -30 C again and again the suspension froze up and collapsed. Dealer repaired under warranty but said he will not be able to keep fixing this for free??????? January 2016 temps hit -30C again as it does every year in this country, suspension froze and collapsed again. I am now at 80k kms so off suspension warranty. I doubt they will fix it again for me but I will try. I have three other friends in town that are having the same issues with their Limited's and one other friend is having the same issue with his 2015 Longhorn edition air suspension. Ram needs to fix this issue or at least admit to it being a problem. The web is full of these same complaints and we are getting extremely angry.