This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2014 Ram 1500. The contact stated that while driving approximately 45 MPH the vehicle crashed into a cement wall. During the crash, the vehicle sustained severe front-end damage and was destroyed. The contact indicated that no air bags in the vehicle deployed during the crash. The driver sustained neck, back, left shoulder, and hip injuries which later required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 139,000.
The Airbags did not deploy in head on collision at a speed of over 30 mph. No warring lights were present at the time of the accident. The vehicle was totaled by the insurance adjuster and the police were on scene after the accident happened.
While driving on the highway my air suspension fails dropping my front end all the way to the frame stops causing speed wobble and an almost loss of control. After replacing a fuse dude to the compressor failing The very next day the right rear dropped while driving causing unsafe driving conditions. This is the third time in 6mo that this has happened with my truck. My truck is welcome to be inspected anytime. My safety, my kid-??s safety, and other on the road are in danger if this happens and I lose control. There was no warning besides a service air suspension immediately notification on my dash as it was happening. There are thousands of reports of this being an issue in 2014-2019 ram trucks with air suspension. The dealer and manufacturer have been no help and I-??ve been told by the dealer even after fixing it it will fail again in cold weather. This needs to be addressed NOW this is crazy this has not been corrected by Dodge.
The contact's daughter owns a 2014 Dodge Ram 1500. The contact stated while driving at 55 MPH with her children sitting in the front passenger and rear passenger seats, the vehicle in front of her stopped inadvertently. The contact's daughter depressed the brake pedal and attempted to quickly veer to the side of the road to prevent her vehicle from crashing into the vehicle in front of her. However, the steering wheel locked and the vehicle crashed into the rear end of the vehicle in front of her. The air bags failed to deploy. The message "Malfunctioning Steering" was displayed. The bumper and front grill of the vehicle detached. The contact's daughter sustained bruises and soreness all over the body. The contact was unsure whether his grandchildren sustained injuries. The passenger of the other vehicle did not sustain injuries. A police report was filed. The contact's daughter was taken to the hospital with the assistance of emergency units. The vehicle was towed to a tow yard. The vehicle was then towed to the contact's residence. An unknown Dodge dealer was notified of the vehicle but provided no assistance. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. The VIN was not available.
Airbags did not deploy whatsoever. Truck is totalled so no repairs have been made. Was Towed to our house. It has not been inspected by any dealer, only police on scene. It is available any time for inspection. I also have photos.
- Lamar, CO, USA
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ALL AIR BAGS DID NOT DEPLOY DURING MAJOR COLLISION! FAULTY AIRBAGS I was driving in the dark on Tuesday evening 11-16-2021 in the 2014 Dodge Ram 1500 truck. At around 6:00pm I was going through a right hand corner in a mountain area that had free range cattle. Over the mountains -?? heading back home ? the day turned to night. Coming around a right sweeping?corner going around 45-48 mph out of nowhere the unthinkable happened-??. A familiar face suddenly appeared in the dark. A cow, rather a huge bull ? ???" in the middle of the highway! ? It all happened so fast-?? Head on collision ??'? My reaction was an evasive maneuver steering wheel crank left. If I had not reacted like stated above, crash should have killed me. This move I believe is what saved my life because it offset the contact more to the passenger side. He hit head on yes but now glanced off to my right which kept the rear of the truck from coming around. His massive weight saved me from rolling-?? The damage to front and passenger side is major The air bags should have deployed. They did not. My insurance confirmed in claim that the air bags did not deploy I filed with them at the time of the accident. The Deputy Sheriff inspected the vehicle and also noted in the police report that the airbags did not deploy. There were no warning lights that indicated any problems at all.
My 2014 Ram 1500 Express Cab, Black, standards features. 2x4 wheel base. About 9am Oct. 4, 2021. I was at T intersection to turn left with light traffic. I had two red arrow left lane turn. When blindsided by distracted driver in 2014 4 Dr. BMW sedan by striking a center island mount cause the vehicle to jump 4 feet. Struck my driver side quarterpanel to driver door at 50 to 80 mph. Send both across the intersection to opposite curve. I was up right and BMW was laying on dirver side. My curtain and airbag never deployed at all. No fire since inline fuses were cut off power to engine I was pinned in my driver side. Mechanical seats was my savior allowed me to roll seat back so after door was cut off. The airbag was never deploy at all and would protect me from cuts and bruises at distracted driver speeds.
My check air bag system warning light on the dashboard turns on randomly. I had this issue fixed last summer and the dealer said it was a wiring issue. I am concerned this issue has underlying problems.
The contact owns a 2014 Ram 1500. The contact stated that the vehicle was repaired under NHTSA campaign number: 15V459000 (air bags) however, after the recall repair was performed, the horn, electronic functions on the steering wheel, and instrument panel became inoperable. The contact took the vehicle to all american Chrysler Jeep Dodge Ram Fiat of san angelo (4310 sherwood way, san angelo, tx 76901) who inspected the vehicle and diagnosed the failure as an electrical short of the clockspring in the steering wheel which the dealer stated was not an issue related to the previous recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 56,945.
My truck continues to light up saying that the fuel cap is loose. I believe that there was a former recall about a crack and engine coolant gas getting into the system, and this was never fixed properly. Also, the airbag light continues to come on, and there was a former recall about that and it was never fixed. These are all while stationary.
2014 Dodge Ram laramie longhorn, just bought and my service air bag lights are flashing 9N and off. They say its the harness in the drivers seat. When starting the vehicle it flashes and and off, and while driving its flashing on and off. I feel very unsafe driving my own car.
Airbag check light randomly goes off and on will driving. Took truck to dealer in cambridge, mn and was told plug connector for airbag under front passenger seat needs to be replaced. Not covered by warranty so it would cost $650 on top of the inspection fee I now owe because it wasn't a problem that warranty covered. Denied the service, if need be I can fix it myself and better than them just setting up another junk plug connector to probably get same problem return of N new connector.
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the service air bags warning light illuminated. Sheets Chrysler Dodge Jeep Ram (250 auto plaza dr, beckley, wv 25801, (304) 252-4555) was contacted and informed of the failure. An appointment was schedule which was still pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
The contact owns a 2014 Ram 1500. The contact stated that the vehicle was repaired at sacramento Chrysler Dodge Jeep Ram (3610 fulton ave, sacramento, ca 95821) under an unknown air bag recall. Several months after the recall repair was performed, the contact stated that at vehicle start-up the service passenger air bag message displayed on the instrument panel. The contact took the vehicle back to the dealer where he was assured that the vehicle was safe to drive. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Air bag light on for two months, had a tech look at it clock spring kit sensor bad, he said odd as truck is still pretty new, safety concern it controls deployment of air bag, controls horn, cruise control, and engine interface functions:or oil pressure, oil temp, tire pressure display, the fact that the spring semester can control that many safety features and fail. In less than five years is of need to investigate as repairing is only dealer part and cost is. Cost prohibited as most safety features should have a ten year lifetime at least.a refrigerator does and it runs 24/7.
Cruise control will not turn on. Unable to access horn will not blow, information board unable access, buttons on steering wheel failure. Does recall R36
Electrical seems to have affected 3 items all within the last 6months at different times: Non-related categories -(one fog light, front air bags & dash board dimmer switch) # 1 - (fog light) only passenger side, checked fuses, wiring and bulb - all ok, # 2 (dimmer switch does not dim driver side gauges/panel) and # 3- air bag warning light/- warning symbol/picture shows front air bags. Checked recalls, nothing reported on your site note: All other electrical devices etc are in working order at this time (fog light - stationary/performing a walk around for a road trip, gauge/panel- at a idle, air bags- when I started vehicle- warning light appeared, and dimmer switch - does not fully engage dim only dims roof light, not gauges- thank you for your time, have a good day!
The contact owns a 2014 Ram 1500. The contact stated that the passenger side air bag indicator was illuminated. The vehicle was taken to the dealer (1-10 Chrysler/Dodge/Jeep/Ram, 79200 varner road, indio, ca 92200), and it was determined that the sensor on the front passenger side needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 144,000.
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- Chandler, AZ, USA