This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"takara recall" the heat quit working in my 2014 Dodge Ram a year ago. Went to see about getting it fixed and the quote was approximately $900. The truck was only 3 years old. That a is the only complaint I have. This chemical has been awesome otherwise.
The truck was running and sitting still I was in a line of cars. I put the truck in drive from park and it started going in reverse while the engine is revving I had to use both feet on the brake pedal to get it stopped and it continued to try and go in reverse. I finally got the truck in park and let the engine stop revving. I then tried to put it in drive and couldn't get it to shift. Had to turn the engine off and back on again to get it to go in drive. It is unknown what caused this and I do not know what the cause could have been. It was a very unsafe situation since there was a car in front and a car behind the truck when this happened. There was no accident thankfully. There have been multiple issues with this truck as far as lights coming on and off when it is setting in the driveway no keys in it and no one touching it. It will honk and the doors will lock and unlock really fast again with no one near it and the keys hanging up. The truck has been to multiple dealerships and no one can find anything wrong with it. It has had all 12 recalls fixed.
My def gauge is not working. The def tank is full but the gauge says my truck will not restart in 100 miles. I have taken to the dealer and it will cost over $3500 to fix this. This is the second time my def system has not worked on this truck and I have had to have it replaced.
I had my truck at the dealer for a recall, I noticed my seatbelt wasn't locking when I pulled on the shoulder strap. I asked them to look into this when my vehicle was there. They did, said the seatbelt was defective, but Chrysler was not going to cover this. After further review none of my seatbelt shoulder straps lock when you pull on them fast. I have a crew cab truck so that is 5 seatbelts with shoulder straps. My dealership was on the phone with Chrysler for over an hour trying to get them to cover this safety defect, they just kept saying no, truck is out of warranty. After reading all these complaints, will my airbags deploy if I'm in an accident? I don't know and hope I don't have to find out the hard way. This happens all the time driving or standing still. The dealership told me the seatbelts are defective. This should be addressed asap, no one should have to pay for a safety issue.
The assist handle has a leak when rains hard. Removed to see where it is leaking and there is an airbag there. It also leaks all over the floor that can eventually lead to structural issues
- Elmira, NY, USA
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Dpf/def systems causing engine failure. Leveling sensor inside of the D.E.F tank isn't reponding and causing truck to run bad and causing truck to go into limp mode. And there should be a recall on the dpf system
Driving to work 5/7/18 truck was running fine with no cel's, alarms, warnings or anything out of the ordinary just a normal drive as usual and this is my daily driver. I approached the intersection to turn right came to a stop there was no oncoming traffic so accelerated to turn onto highway feeder when I heard a weird sound and felt the truck decelerate. I pushed the pedal a little harder and noticed no change in speed rpms were dropping as well as boost gauge I looked in the mirror and saw a trail of smoke and began making my way to the shoulder of the road. While making my way to the shoulder smoke began coming into the cab of the truck and the engine died, I put the truck in park and popped the hood latch when I opened the hood there was a small fire on the back of the motor on the passenger side near the egr and turbo. Immediately closed the hood grabbed a bottle of water from the cab opened the hood and extinguished the flame. Truck was towed to local dealership who began looking at the truck and said it appeared the egr got hot or there was a short in the wiring system. I contacted Ram to verify my 5Y/100,000M warranty as well as the extended warranty that I purchased they then turned me over to Fiat-Chrysler who said they were assigning a special investigator to look at the truck and has ordered the dealership to stop all work until investigation is complete which could take 4 weeks. Fiat-Chrysler is also refusing to provide a loaner or rental even though they are the ones who wanted to assign a special investigator. Dealership was far enough along in teardown before Fiat-Chrysler stopped work that I was able to obtain the following pictures with the plastic cover removing showing the melted and burned wiring harness up against the egr and manifold.
Truck took brief periods where it would just suddenly die going down the road, then the last time running about 60 mph, it died not far from home and smoke billowed out from under the hood wafting its way inside the cab...son-in-law fought the steering and managed to bring it to a stop on the shoulder of the road...with my granddaughters in the back seat....they were almost overcome by this black obnoxious smoke and both suffered for the longest time a harsh, dry cough...I noticed there are limited recalls on this model of truck and none seem to be related to electrical fires under the hood...how ever these vehicles are unsafe and pose a significant hazard to all the motoring public...they should be recalled and all of them destroyed to protect the public and the passengers...dealership sated the 'brain box and starter burned up' and is not a warranty issue...but the health and well being of my grandchildren are far more important than Chrysler's profit margin.
This is the third event or incident surrounding this air ride suspension system: 1. the first incident was in Jan 2017 after getting up to Alaska. This time almost caused a major accident. Without warning, the vehicle fell while driving and slid out in traffic. The seatbelt locked in place and malfunctioned. Gene's Chrysler ended up changing out some of the hardware and parts. 2. the second incident was not as bad on November 2017, this time the warning lights came on. After allowing the truck to sit a few days waiting for Chrysler to provide an appointment, and changing all the fuses, the suspension raised up again. 3. time number 3 was on January 31, 2018. This time, the truck was towed to gene's Chrysler on February 01, 2018. The vehicle fell to the ground again and was not moving the speed limit because of slower traffic conditions. Right now, the truck is still in the shop because more parts need to be replaced and the dealership is waiting on the manufacturers' recall for this air ride suspension system. We are very concerned about our team out there in Alaska but now, this is happening to vehicles all over the country during real cold weather. It's like a national crisis now and needs everyone in the transportation department to please do something before someone dies because of these malfunctions and the defective air ride system. Now that it has been 40 days without our ministry having their vehicle in Alaska, what will NHTSA do to help our pastor and ministry up there" it is so sad that no one seems to care until all these reports of injuries and even deaths, will the government step in and help the people now? also, will you please call the fca and the dealership service people to ask how much longer, another 10 days is too long" thank you for allowing us share what's going on & hope we will hear back from you more sooner than later
Rference multiple reports forwarded to your office surrounding Ram's air-ride suspension systems'. these major concerns were first reported in early 2017 after returning to Alaska. An official letter was sent to the fca group-italy, fca CEO, & their board of directors surrounding these life threatening incidents. While commuting on an arctic alaskan day "-40 degrees+" my Ram instantly dropped while in motion, all safety equipment became unresponsive leaving me to skid in traffic to a stop. Thank god no one was hurt during this experience. The vehicle was immediately taken to gene's Chrysler, after sitting for days (being told there is no fix for this), fca was officially notified. Gene's Chrysler servicing agents stated that these issues where reported to fca but they don't know what to do about it. I asked why we were not informed by all the dealership servicing agents from Colorado to Washington to Alaska when our Ram was taken in for the many recalls? after days of sitting, the dealership servicing agents stated that a technician team had visited Alaska a few months ago and they wanted to try something. A list of parts where exchanged, fuses replaced, and codes reset. After a few test drives they stated the vehicle should be good for awhile but they were not sure if this would permanently fix these issues. Asking if the vehicle was completely safe (vehicle Transport personnel for school & ministry) to operate, we were told they were not 100% sure but if the issue returned, bring it back to them immediately. Time and time again, the dealership servicing team stated that fca was not too concerned because Alaska is only a small population of their consumer base. We contacted fca again to remind them winters' arctic weather would return soon, that we needed dire assistance for safety reasons. Jan-Feb 2018, we'd relive this experience again!
Ram started dying in December 2017 while driving at hwy speed. All electric power remained, no check engine light illuminated. On or about 1 January 2018, engine shut down at highway speed and check engine light illuminated. That day, the engine surged 2 times without dying. Dealer verified a U1424 trouble code recorded 3 times. Dealer had the Ram for about 1 week and could not make it duplicate, but indicated they were going to change the crankshaft senor. They did not do the repair. Dealer cleared the code and I retrieved it. The Ram continued to die, but has not presented a trouble code. I filed a complaint with Dodge/Ram (case#33123585) to which they recently determined that until the Ram cannot move under its own power, there is nothing they can do, despite the serious safety issue. Since December, the Ram has now died approximately 7 times and surged more times than I remember. The first time I was pulled into the ditch as I tried to get off the highway. 3 times, I've narrowly missed being rear-ended after the Ram died twice while navigating through a traffic light and once while turning at an intersection. This morning it again died as I was slowing down to navigate a traffic light. I didn't realize it died until I tried to accelerate. By that time, I barely had enough momentum to pull to the side of the road. The vehicle behind me had to slam on their brakes and swerve to keep from rear-ending me. That individual confronted me in a very hostile manner, but I diffused the situation when I explained what had happened. The attitude of Dodge/Ram is very concerning as their "policy" outweighs the safety of me, my family and others on the road. There are many complaints about this very issue, but Ram states they've never dealt with the issue. I have photos on my cellphone of the instrument panel when the Ram dies. I don't have access to the communications with Ram
As previous recall on same model of trucks, the leak issue on the rear window or third brake is still present due to the sealant wearing off and not stopping rain from entering the cab and ruining upholstery, and eventually promoting rust from inside the cab. The vehicle can be stationary or in motion
Brakes are not needed to shift vehicle into drive reverse etc. This can be done when you drive the vehicle for the first time during the day. Key is also no necessary to 0lace vehicle into gear!
When it is cold and raining, and the truck reaxhed 55 mph, the truck will jerk hard and the ABS light and traction control light will come on and stay on. The dash will light up with the message, "anti-lock brake system service needed" and "4WD temporarily unavailable."
After car wash or rain area under rear seat has water in it I have removed rear seat and rear cab liner and found that the exhauster-bodyside aperture - mopar (68157351ad) I have called fci more then 1 time and nothing. This has been reported from 6 months of me owning the truck
Parked at Eagle mountain lake boat dock to load my bass boat. Put the truck in park and got out to load my bass boat and the truck rolled into the lake, completely submerged in the water.. have heard about the countless Dodge rollaway complaints but this is unbelievable.. how many more vehicles owners have to experience this extensive insurance claims before a real investigation occurs these rotary shift knobs on the dash... they have an inherent problem.
I had a air bad recall regarding the side airbags that I had fixed at adams automotive of annapolis and then on 5/07/14 I was involved in a serious motor vehicle accident due to the side curtain airbags deploying while I was driving. After the collision involving 6 cars when my side airbags deployed, none of the other front airbags deployed when they should have because of how bad the front impact was. I was injured very badly due to this and am possibly being held responsible for the accident until Chrysler can confirm this is a big issue regarding the Ram pickups! luckily there was no severe injuries but I now have lumbar back injuries and left shoulder injuries, not including what happened to others involved. Do I need to hire an attorney?..updated 09/14/17
Starting at about 30K the check engine light came on and the error code read PO456 (small evap leak), Dodge dealer (peterson ) stated that the computer was so sensitive that they (the dealer) could not detect such a small leak.. so I was told they changed out some common items that had known issues and it should be fix.. at about 37K same exact issue same exact error code same exact response from the dealer.. but this time I was told they just replaced the whole evap system and to make sure I don't overfill the fuel tank.... now at 54K same exact issue same error PO456..but now a much more noticeable heavy 'fuel' smell in the cab ' and I've been very careful not to 'overfill' the fuel tank'.best part dealer is saying sorry out of warranty.. huh, that's convenient.
Rotary shifter I was outside of my truck on Dec.23 2016 when I put my truck in park and went inside of gas station for a minute. After being parked for a while I saw my truck started to roll away on its own I ran out of the door and caught my truck before any major damage happened. My truck was initially in park I always double since I have been hearing about these problems. My truck somehow put itself in drive and took off on its own the manager of pizza hut also witnessed this. Now I'm scared to drive my truck which I still owe 37000 on. I have had my truck for about a year and it has never done this before and I'm not sure what to do. However it did lightly hit a yellow pole but no real damage to truck.
A D V E R T I S E M E N T S
- Keota, IA, USA