While cruising 100kph on a highway, a sudden check engine light went off and within a blink of an eye, the engine halted completely. I managed to use the remaining inertia to pull the truck to the nearest shoulder. From there, I tried several times to start the engine to no avail, so the truck is towed to the dealership and was diagnosed of failed magnetic tone wheel. I found out there's FCA recall W58 coming October 2, 2020.

The unavailable part needed is only 65.00 cad according to the service advisor. Up until now my truck is useless. It is a very disappointing experience and thank god nobody was hurt in that incident. I really like the truck but with this kind of concern I must sell or trade it with other brands before something happen to me and my family.

The problem is that I when to a dealer to get informed about my problem. The diesel engine was loud. I wanted to know why and get it fix. They told me that I need to change sensor and then they will look at it. They never call me back because someone forgot to put my number into the system. When I called they informed me that they had the parts. I told them my engine blew-up. Call Ram service department. The person was very polite and send me back to the dealer so that I can request a better price on the repairs. I am very frustrated that I took the steps to get informed and see what can be done but nothing happened.

Was driving truck in an empty lot after a snow storm with lots of ice. Had traction control off and truck fishtailed around a corner and engine stalled. Lights in interior were on and dash advised to shift into park to start. No knocking or strange noises prior, no check engine light after or before. RPMs were below 3000 when engine stalled. After stall put truck into park and started up right away. Tank was 3/4 full. Only problem I have had with the truck but it is very serious problem that should be addressed.

My vehicle has been in service with Dodge 4 times since the beginning of August, 2015. It randomly shuts off when I’m driving down the highway, puts itself into neutral and loses power. I’ve had it in twice at Gladstone Dodge, where I originally purchased the vehicle, and twice at Olathe Dodge. They can’t figure out the problem.

I drive over 100 miles round trip per day, and they will not allow their technicians to drive it over a certain amount of miles to properly diagnose it, even after I have given them permission to drive it an unlimited amount of miles to fix it. I purchased the 2014 Dodge RAM 1500 on October 10, 2014 – haven’t even had it a year. I’ve made 12 payments, 4 of which the vehicle has been in the shop.

Today they instructed me to come pick up the vehicle – they have a module plugged into the diagnostic steering column port and a button I have to push that relays information to this box. Even after I have provided video of what the truck does, they want me to push this button when I’m driving 70 MPH on the highway and it dies on me. When did I stop becoming the consumer and became a technician? Isn’t this why I have a manufactures warranty? Why is this not safe for their technicians to diagnose, but its fine for me and my family?

This vehicle is a death trap not only to its passengers, but any vehicle around it when it stalls. I have had a case open with Chrysler since August, but it is no help. I told the technician today I wasn’t sure if I could hit the button in time when the vehicle dies while driving because I freeze up when it stalls and I have to immediately look for a safe place to pull over – pushing this button isn’t going to be a natural reaction. He wasn’t concerned, and said not to worry, I can push the button the next time it can store up to 3 of the recordings. I don’t qualify for the lemon law because I purchased the truck with 5,533 miles on it.