This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 70 MPH, there was a chemical burning odor inside the cabin of the vehicle. Later, while driving the check engine warning light illuminated, and the "throttle body" message was displayed before the vehicle decelerated and stalled. The vehicle was taken to the local dealer who diagnosed that the crankshaft position sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 20V475000 (Engine, Engine Cooling); but later experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 138,000.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact stated that while depressing the accelerator pedal, there was a delay before the vehicle would operate as needed. The vehicle was taken to the dealer who replaced the fuel pump and the sensor crank shaft tone wheel. The failure reoccurred and became a persistent failure. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while her husband was driving approximately 45 MPH, the vehicle jerked, and the instrument panel gauges were fluctuating. The vehicle then lost motive power. There was no warning light illuminated. The contact's husband was unable to pull to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 20 MPH and depressing the accelerator pedal, the engine revved, but the vehicle hesitated to respond. The check engine warning light was illuminated and the message "Service TCU" was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the Crankshaft Position Sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated that another dealer had previously performed the recall repair on the vehicle; however, the dealer flashed the computer, but did not replace the Crankshaft Position Sensor. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 257,000.
- South River, NJ, USA
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The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact received notifications of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact was informed that parts for the recall repairs were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact was informed that parts for the recall repairs were not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated while driving approximately 15 MPH, the vehicle stalled at an intersection. The contact stated that he was able to cross the intersection on momentum, pull over, shift into park(P) and restart the vehicle. The contact drove the vehicle back to his residence. The vehicle was started the following day and the vehicle stalled. The contact stated that the "low amps" and "low oil" lights were illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 174,000. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ram1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) and 22V406000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage approximately140,000. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact was informed that the parts for the recall repairs were not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, and the vehicle was coasted off the roadway. The vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). The VIN was included; however, the part to do the recall repair was not yet available. The contact also received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 100,000.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact stated the vehicle failed to start. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact stated while driving 60 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the crankshaft position sensor tone wheel to be replaced. The vehicle was not repaired due to parts not being available. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 110,000.
The contact owns a 2014 Ram 1500. The contact stated that after driving for an extended period, the vehicle started to shake with an unknown service warning message displayed. Despite the initial failure, the contact stated that the vehicle resumed normal operation after approximately an hour. The vehicle was taken to the dealer on several occasions to have the air compressor replaced under warranty; however, the failure persisted. The contact then switched the settings to regular suspension which appeared to correct the issue. The contact also stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the intake manifold needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 20,000.
The contact owns a 2014 Ram 1500. The contact stated that upon driving from a complete stop, the vehicle would not exceed 3 MPH as the safety mode engaged. The check engine warning light was illuminated. The contact parked the vehicle. The contact stated that the failure persisted the next day; however, the contact was able to drive the vehicle to an independent mechanic. The independent mechanic diagnosed that the failure was related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) however, the VIN was not included. The independent mechanic referred the contact to a Chrysler dealer. The vehicle was towed to the local dealer, where the tone wheel crankshaft, transmission heater, exhaust temperature sensor was replaced, and the transmission fluid was flushed. The vehicle was repaired. The manufacturer was notified of the failure but declined to cover the cost of the repair. The failure mileage was approximately 86,047.
The contact owns a 2014 Ram 1500. The contact stated while reversing out a driveway, while accelerating the vehicle lost motive power with the check engine warning light illuminated. The contact turned off the vehicle and while restarting the vehicle, the vehicle was running rough. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The vehicle was taken to an independent mechanic and was informed that the vehicle had experienced similar failure as NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) and referred the contact to the manufacturer. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The failure mileage was 127,000.
A D V E R T I S E M E N T S
- Hampton Bays, NY, USA