This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 50 mph, several warning indicators flashed and the vehicle started to loose motive power but did not stall. The contact pulled over in a parking lot where the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 87,400. The VIN was not available.
The vehicle listed on multiple occasions has completely shut-off as my speed is reduced while making a turn or coming to a stop at speeds below 15. No check engine light or codes have been recovered to show if something is malfunctioning or is wrong with the vehicle.
1. had to replace the exhaust sytem because the automatic exhaust stopped working after towing the truck to the dealer to create a forced regen 2. replaced 2 turbos 3. after emission recall was completed, engine was loosing antifreeze and overheated. Added antifreeze several times and then the engine started blowing white smoke, engine knocking like a loose crank or rocker arm truck lost complete power. The truck was delivered to Ram dealer in riverhead, after spending 1600 dollars for engine diagnosis, which was clear apparent to anyone, the said engine was no good.
Noticed a small loss of radiator fluid, no visible leak, but did receive letter relating to a diesel egr cooler defect. Now am concerned about steam leaking into my engine oil and thus contaminating the engine oil with damaging effects on the engine internal parts. Egr valve should also be evaluated as it directly effects egr cooler.
Was told the exhaust manifold bolt/studs warped and snapped and the exhaust manifold is warped, this happened on the driver side first but was covered under warranty but now happening on driver side out of warranty. Was told my dealership they see this often and was told fca has fixed the problem in newer years by using stronger material in the bolts. This informs me that fca knows of the problem but the dealers won't cover it as a design defect. Clearly there is a design defect with the exhaust manifold bolts as they should not be doing this and manufactures are suppose to account for these parts to see extreme temp changes. This has happened now twice to me but because I am no longer under warranty they won't fix the problem. The fist time was before 60,000 miles and now the other side is happening at 76,000 miles. To summarize the problem is warped exhaust manifold bolts and the manifold itself.
- Phoenix, AZ, USA
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The contact owns a 2014 Ram 1500. When starting the vehicle, it emitted a loud noise without warning. The contact took the vehicle to an independent mechanic who diagnosed that a bolt was fractured in the manifold. The contact was given a cost estimate for the repairs. The contact spoke with earnhardt Chrysler Dodge Jeep Ram (1521 E drivers way, gilbert, AZ 85297, (480) 926-4000) and was informed that the bolt needed to be replaced. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was 68,000.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 35 mph, the contact noticed a burning odor coming from the vehicle. The contact also noticed smoke under the hood of the vehicle. The contact pulled the vehicle over and noticed flames underneath the hood. The contact extinguished the fire with water. A fire report was filed. There were no injuries. The vehicle was towed. The contact took the vehicle to a certified mechanic who diagnosed that the intake manifold melted and caused the fire. The vehicle was not repaired. The manufacturer was notified, investigated the failure, and opened a case; however, the manufacturer denied the claim after the investigation. The approximate failure mileage was 70,000. VIN tool confirms parts not available.
The contact owns a 2014 Ram 1500. The contact stated that the vehicle was repaired per manufacturer recall number: V08 (emissions); however, the check engine warning indicator remained illuminated ever since the remedy was performed. Additionally, there was sputtering while driving and fumes were present inside the vehicle. The contact stated that the fuel economy went from approximately 25 miles per gallon to 16 miles per gallon. The vehicle was taken to boniface-hiers Chrysler Dodge Jeep (1775 E merritt island causeway, merritt island, fl 32952, (321) 452-8181) to be diagnosed, but the mechanic was unable to duplicate the failure. The contact was informed that the software update per the manufacturer recall was updated correctly. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 60,000.
Driving on hwy 17 down a ramp, throttle sensor light came on and truck stalled out. Restarted truck to pull off hwy/ramp to safer location, noticed thick bl smoke billowing out from under hood. Pulled into parking lot, lifted hood to see flames coming off engine. Bystander called 911 while I got a bucket of water. Threw bucket of water onto engine while police and fire dept finished extinguishing. Fire dept stated they have seen a few eco fires. Towed to hendrick's, contacted Ram. Ram stated no need to contact ins co (they will handle it). Thought this was strange, contacted ins co anyways. Inspected by 2 fire specialists, ins co and Ram. Ins co stated manufact defect, Ram stated leaky injector (which were replaced by Ram 18K mi prior at dealership). I sustained smoke inhalation and 1st degree burns to face, neck, lt arm and had/have headaches. Truck was still under 100K warranty with only 40K. Ram denied opened claim and warranty. Ins co totaled truck out, they still have an open claim against Ram. Additionally Ram denying my emissions settlement of 3K only offering 900 (stating emissions work couldn't be done due to fire classifying me as a previous owner although I was current owner even at that time). I still haven't settled emissions. Recently Ram has recalled all 108K eco-diesels 2014-19 for fire hazard. My truck fits the description for what happens and always needed a little coolant with maint, insp, oil changes. I paid off my truck before, and now have a payment with what I consider a lesser truck. When I call fca and give my info they often hang up, act like they cant hear me, or state they are transferring me to manager (hanging up on me). Also stating someone will get back to me, but never any returned call (supposed to get a call tomorrow, will see).
While driving at interstate speeds for approximately 130 miles (2.5 hours), vehicle sputtered and lost power, it stabilized at~40 mph. A check engine light and red lighting bolt displayed. We exited the interstate and made course to a dealership utilizing smaller hwys. En-route to the repair shop, at about 40 mph, vehicle started emitting smoke to include inside the cabin. Stopped the vehicle and evacuated all 4 people inside. Flames and heavy smoke soon became visible as we watched from afar. Large flames grew and quickly engulfed the whole vehicle. Fire department arrived and put out the fire.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign numbers: 19V347000 (latches/locks/linkages) and 19V757000 (engine and engine cooling). The contact called Bonneville and son Chrysler Dodge Jeep Ram at 877-812-7782 (located at 625 hooksett rd, manchester, nh 03104) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the coolant level of the vehicle was low. The vehicle was not repaired. The failure mileage was approximately 60,000. VIN tool confirms parts not available for 19V757000 (engine and engine cooling). Parts distribution disconnect for 19V347000 (latches/locks/linkages).
I was driving and the truck started to idle high and then blew a big cloud of smoke like it was on fire I shut it off and it would not restart. I took it back to where I bought it to have the warranty fix it but they are stating there is an open recall for the intake manifold catching fire and will not fix it and there is no fix for a based on the recall info
VB1 recall is happening to my truck and still unknown solution and parts aren't available. Is the truck ok to drive, will it be on fire? bulletproof diesel looks like a great option.
The contact owns a 2014 Ram 1500. While driving various speeds, the engine misfired and caused the vehicle to idle roughly, shudder, and exhibit poor acceleration. The vehicle was taken to lithia Dodge Jeep (5001 grizzly ct, missoula, mt) where it was diagnosed that the engine cylinder head and valve train were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and provided case number: Fca-68094470, but no assistance was offered. The failure mileage was 90,000.
Wasn't sure if this fell under power train or engine itself. 2014 Ram 1500 3.6L engine. Oil filter housing is plastic. Noticed an oil leak upon changing oil. Brought to dealer and hoped it fell under power train warranty. Did not qualify so I'm out almost 1,000 for the repair. Researching, this is a known common problem. Dealer attributed it to being over tightened filter housing. Well research shows this happens due to the temperature cycling over time. Oil leaking onto the engine manifold creates a fire hazard under the proper conditions. Manufacturer should put forward a recall to replace the housings or design one that is metal for an adequate replacement.
Exaust (carbon monoxide) leak: On my vehicle and many others I have heard, either the exaust manifold or the manifold bolts crack or break causing a leak and loud clicking noise. The dealer repaired the passenger side manifold under my warranty but now the drivers side has cracked or broken and the warranty has expired. The noise stops after warmup but here is till a question of how much carbon monoxide leakage is acceptable until he noise stops.
Vehicle stalls randomly vehicle stalls randomly while driving. Dealer can't find issue. Vehicle just shuts off which in my opinion makes it unsafe. Dealer had a 'oh well good luck, trade it in and hope it doesn't stall' attitude.
Had the aem emission recall done now truck runs bad. Sluggish and no throttle response for 4 to 5 seconds. Lost 5 miles per gallon. Shift points changed. Lots of pinging and turbo back flush. Loud and sound like rod or cylinder rattling. No power pulling trailer or when climbing hills, have to keep it floored. Dealer confirmed all problems and says nothing they can do. Around 55000 miles.
A D V E R T I S E M E N T S
- Rockland, MA, USA