This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
W58/NHTSA 20V-475 repair failure. Crankshaft tone (reluctor) wheel delamination of magnetic material with loss of crankshaft position. Update to powertrain control module software did not prevent engine stall. Safety recall W58 completed 22 May 2023 (79K miles) with update to the powertrain control module software to maintain engine operation if the signal material is lost. On [XXX] truck had engine stall while in parking lot. I could have had accident endangering self and others if engine stall occurred on highway. Following repeated start attempts and an uncharacteristically long start, a "Service Electronic Throttle Control" message came on. I was able to drive the few miles home. I took truck to dealership for service. Service advisor said following diagnostics, that crankshaft tone wheel needs replacement and not covered by existing recall warranty. I was charged $2635.18 and lost use of vehicle for a week. Invoice states "Found missing segment from tone wheel". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Tone Wheel failure. Listed as a remedy for recall 66a but dealer said my VIN doesn-??t qualify for wheel replacement even though I qualify for 66a. My vehicle received the same faulty tone wheel that other got recalled. Please update 73a to include my batch of VIN numbers.
The reluctor wheel on my 2014 Ram 1500 Ecodiesel has failed. The truck was taken to the dealer on May 8th of 2023 where they flashed the ECU as a remedy for the vehicle losing signal between the magnetic material on the Tone Wheel (reluctor wheel). A few months later the vehicle went into "limp mode" with a crankshaft position sensor fault and became hard to start. A local mechanic shop explained to me that the tone wheel is has failed leading to the hard starting and advised me that there is a Technical Service Bulletin on the issue and I should call a local dealer to see if they will do the repair at no cost. I called a local dealer to tell them that the tone wheel has failed and asked if it was part of the recall [XXX] ). I was told no that it is not part of the recall and repairs would be an out of pocket cost. These tone wheel failures are a known issue by the manufacturer and flashing the ECU is a half measure at best in an effort for them to do as little as possible to address the actual issue for the consumer. The safety of my wife and other drivers was put at risk when the vehicle suddenly and unexpectedly went into limp mode on a busy highway where limp mode is well below the speed of traffic. Had the recall addressed the known faulty part instead of just telling the ECU to force limp mode when the known faulty part inevitably fails the safety of my wife and the public would not have been affected by this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving at 45mph, and the steering wheel locked completed it was extremely dangerous and I almost crash. I am wondering if there any recall. Pissed costumer.
There have been several recalls on this vehicle. The day after purchase there was a class action settlement. I-??m curious as to how the dealership was allowed to sell this vehicle knowing they had all the information in regards to the sell. The vehicle should have had a stop sell. Our family was at risk when the engine started to give out while on the road. The vehicle has been sitting at the shop for months with back and forth on an engine failure, etc. replacement. It-??s all fine to purchase the vehicle, yet we are facing the consequences of the manufacturer/dealership negligence and left with no help and being dismissed due to claims of parts not available. We have a family of 6 and down to one vehicle but, not our part but, due to the fact we have one vehicle. I have sent an email 3 times due to this issue and no one bothers to touch base. The recalls had to have been known by the seller, yet did not disclose the potential risks. We went through major decisions to find a way to pay the vehicle off and I feel that because it is, they got their money and do not care. However, we do and it does not disregard the fact it was manufactured improperly and sold when it should not have been. Not only were other drivers at risk due to the faulty vehicle but, my family was.
- Pinckney , MI, USA
Search CarComplaints.com for these popular complaint phrases...
Engine stalled while passing vehicle on the highway. Lost power no acceleration. Once the engine stalled and I could not accelerate multiple vehicles behind me almost wrecked almost causing a multiple car pile up. It was towed to dealership. Dealership ran its diagnosis and the issue was the tone wheel. They told me it was a recall 66A that has no fix yet. Multiple warning lamps came on once the engine stalled. Once parked tried starting the truck and it would not turn over. It told me to service engine throttle body control. There were no warnings before the engine stalled. I bought the truck a week ago and now I do not have a vehicle or an ETA on when my truck will be fixed. There is another recall out on this truck from almost a year ago with no fix either. I called FCA and all they told me is there was no fix. Now I have no vehicle and FCA wont give me a rental truck. So now I have no truck haul or tow with.
This is the second attempt reporting this issue with this vehicle and I have not received any response. This vehicle has recalls and was sold with recalls, in which I find this highly irresponsible from all angles. You can see for yourself the safety risks, it is very clear it is a safety hazard issue. Yes, the vehicle has been looked at and we have the proper paperwork and also, yes, warning lights have come on and they were checked and dismissed as -??normal.-?? It is not normal, nor is it safe, nor is this acceptable. Not a single person, manufacturer, even cares to fix this problem that did not occur on our behalf, it is due to horrible manufacturing. How these vehicles are allowed to be sold blows my mind.
4 of the exhaust manifold bolts were broken, so exhaust manifold was leaking and making vehicle very loud. Both sides of engine had broken bolts. Safety of me and my passengers was not at risk, if you were to exclude our eardrums. I had an independant service center fix the issue. the failed component was not inspected by the manufacturer, police or insurance representatives. The shop that did the work inspected the failed components. The engine was making a loud ticking noise while running. Noise was emitting from both sides of the engine.
On May 26th, 2023 I was driving my Ram 1500 with 3.0 liter diesel down a multilane road with traffic. At about 30 mph, normal driving, the engine stalled without warning and power brakes and steering were lost. Traffic continued to pass as I had to cross lanes of traffic and coast to a stop out of the way of traffic. The vehicle could not be restarted or put into neutral to move. There were no abnormal driving issues, noises, warnings, or messages prior to the event. The truck was towed to a Ram dealership for inspection. The engine code clearly indicated that there was an issue with the crankshaft sensor. The dealership diagnosis was that the oil pump had failed and the engine was destroyed. After towing it to a second, independent shop, the actual diagnosis is that the reluctor wheel (tone wheel) and crankshaft sensor had failed, preventing fuel injection to the engine. This is a known issue on 2014-2016 Ram Ecodiesel trucks. My truck (manufactured in May 2014) was not a part of the recall. Once the transmission was removed to validate the tone wheel issue, it was confirmed when the mechanic found that the magnetic strip on the tone wheel had delaminated and broken off. The magnetic strip had multiple cracks. This part is in my possession and available for inspection. After replacing the tone wheel and crankshaft position sensor, the truck was back to running normally. The repair was completed by the shop at my expense because Ram refused to address the tone wheel issue or even look into it because it wasn't under recall. As of June 9th of 2023, Ram has said that they are possibly going to issue a recall for this (66A) but will not cover the expense because it was not repaired at a Ram dealership.
The contact owns a 2014 Ram 1500. The contact stated that while parked on a flat road surface, the transmission was shifted into park(P), but the vehicle rolled backwards. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.
The contact owns a 2014 Ram 1500. The contact stated that upon driving from a complete stop, the vehicle would not exceed 3 MPH as the safety mode engaged. The check engine warning light was illuminated. The contact parked the vehicle. The contact stated that the failure persisted the next day; however, the contact was able to drive the vehicle to an independent mechanic. The independent mechanic diagnosed that the failure was related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) however, the VIN was not included. The independent mechanic referred the contact to a Chrysler dealer. The vehicle was towed to the local dealer, where the tone wheel crankshaft, transmission heater, exhaust temperature sensor was replaced, and the transmission fluid was flushed. The vehicle was repaired. The manufacturer was notified of the failure but declined to cover the cost of the repair. The failure mileage was approximately 86,047.
My vehicle VIN [XXX] shown "no unprepared recalls". However I saw that there was a past recall for this vehicle. The recall dealt with the digital instrument cluster which gives data on engine management, safety features such as ABS systems, and other safety items. I do not believe my vehicle had ever been repaired. My digital instrument system flashes on and off and many times, as all day today, was completely inoperable. This has been occurring for approx one year and the dealer told me that this was normal, which it is absolutely not. The dealerships around here have a habit of falsely signing off on repairs and recalls especially if the vehicle hit their lot with a recall during a trade-in. The new buyer would have no idea of such recall. Please assist me in getting this unprepared recall repaired. I would also like to address the faulty 8 speed transmissions which shudder and shift unnecessarily. This could cause a sudden loss power on acceleration in heavy high speed traffic and merging onto an interstate. Please look into this. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Driving 75 on a regular highway and all of a sudden loud clunk and loss of ability to drive and almost caused truck to run into a ditch. Complete fracture of bracket on top of Axel Assembly causing CV Axel to completely come undone and damage to the front end.
Extreme vibration coming from the passenger right side. The half shaft for the 4 wheel drive is loose on the shaft from the differential. The only way to repair this is to take your differential apart, replace the inner shafts and replace the cv shaft / half shaft. Vehicle can not be driven from 65-80 miles an hour comfortably. This is such a common issue that some companies have come up with design solutions, however the repair is temporary at best as it will happen again since there is no way to prevent dirt from getting in between the shaft of the differential and the cv shaft
The contact owns a 2014 Ram 1500. The contact stated while pulling out a parking space with the driver-??s side door opened, the vehicle would not accelerate as needed. The contact was concerned that the transmission had seized without warning. The contact closed the door, turned off and restarted the vehicle, and the vehicle operated as needed. On another occasion while reversing into his driveway, he opened the driver-??s side door to prevent the vehicle from driving over the sidewalk and the transmission seized and would not go forward or reverse. The dealer was contacted and notified of the failure. The contact was informed that the issue might be related to a possible safety feature the vehicle was equipped with. The manufacturer was not contacted or notified of the failure. The failure mileage was unknown.
The powertrain system wore out after only 68,000 miles on the vehicle. This could have caused the axles to lock up going down the road. The dealer is now replacing the powertrain at a cost of $4000 to us. The powertrain on this vehicle was recalled twice and repaired supposedly.
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 20 MPH the vehicle inadvertently shifted into neutral. The service light was illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
engine manifold bolt sheared off, started "ticking" noise when starts.....my research has shown many complaints about the defective bolts and h\where replaced with improved bolts on other models, ,..I called my dealership and they stated that the item is not covered because warranty expired (5 years) even though I have less then 80K miles...
Cam Shaft Position Sensor failed on 08-Dec-2018. I paid for the repairs myself. Issue is subject of current recall. Unable to obtain reimbursement from FCA after multiple times providing requested documentation and request for reimbursement.
I have gotten 5 phone calls of people calling me and telling me they saw on the news that they saw on TV(the news channel) that there is a recall on my truck for faulty rear axles and a faulty rear drive shaft that has to be replaced. I"ve put in my vin number 6 times and get no answer of these parts to be replaced. I just bought a 2014 Dodge Ram, 1500, 4x4 truck from a dealer who screwed over me once before, but decided to try them again. I also caught the tail end of the recall on the news which said the same thing the others saw about my truck..So what is up?
A D V E R T I S E M E N T S
- San Antonio, TX, USA