This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ram 1500. After the vehicle was started, the service power steering warning light illuminated and the steering became difficult to maneuver. The contact stated that the failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 59,000. The VIN was not available.
The contact owns a 2013 Ram 1500. The contact received notification of NHTSA campaign number(s): 15V460000 (air bags) 15V459000 (steering). However, the parts to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
15sep15, I dropped off my truck at fremont motors of casper wy this morning just after 0730 to get three recalls fixed. I called the dealership at 1224 to get a status update and talked to kayle who told me that the person in charge of my work order was on a test drive with a customer and took my information for that person to call me back when he gets back from the test drive and was not able to get any information on my vehicle for me. At 1231 I received a call back from the guy handling my recall and said that my truck was done and in the wash bay and he would call me back when he had the paperwork finished and to set up someone to come to pick me up. Called fremont at 1310 to schedule pick up for my truck and was told that the driver was out and the dispatcher would get a hold of him to come pick me up. Got a call from fremont saying the repairs were finished and ready and I would be picked up. I asked if there were any charges and there are not however recall #R36 was unable to be conducted because parts are not available, even though on the mopar site it says parts are available. I did get a call from the driver and was picked up and got my truck back. The people were nice and they washed the outside of my truck. Still have to complete recall R36. Also took my truck in to have a flat tire fixed and they could not fix it even though the puncture was in the tread. They admitted to having a "new" guy and tried several times to fix the problem, although the plug seemed only to be replaced once, and the tires were new as the truck was only just over a year old.
The contact owns a 2013 Dodge Ram 1500. While driving at any speed, the vehicle stalled without warning. The vehicle was able to be restarted and the steering turned towards the right. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.
The contact owns a 2013 Ram 1500. While driving approximately 65 mph, the vehicle started to swerve from left to right which made the vehicle difficult to control. The failure recurred numerously. The vehicle was taken to a dealer for diagnostic testing. The mechanic aligned the front end, but the failure recurred. The mechanic stated that the springs needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
- Vista , CA, USA
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Had to start braking quickly and the shaking what the dealer now tells me is from warped rotors created a very unsafe feeling and has to affect the braking performance. I believe that no vehicle with now 27000 miles on it should have warped rotors. Seems pretty obvious they are either defective or the cheapest quality rotor they could purchase.this vehicle iis designed for towing, and hauling a variety of iitems. Also around the same time I started noticing at times a clunking noise from the front end. The dealer informed me that it was a strut bearing gone bad. They did replace that part under warranty. Once again this made the vehicle steering feel unsafe. I have contacted Ram directly and so far they have offered zero assistance in dealing with the brake rotor iissue. Once again it appears that Ram obviously is not concerned with the consumers safety. Whether it is defective or cheaply made parts, they should be more concerned and responsive to customer complaints. I am not willing to pay to replace rotors and pafs with only 27000 miles on iit. How many other Ram trucks are out there with the same issue that they are not addressing. Braking and steering are 2 top components of the vehicles safety and they should not be able to skirt the issues and put peoples lives at risk.
I noticed some vibration in the front end when I got over 55 mph for a few days, off and on, and then the vibration almost turned into a floating/hydroplaning feeling every once in a while. Took the truck in to my local mechanic and he found two bolts that hold the rack N pinion steering together were about a 1/2 turn from coming completely detached which would result in no steering capability. He said there was no lock tight on the bolts and that's why they vibrated out. Had him fix it and called the local dealer in missoula, mt (lithia Dodge) where I bought it and told the service manager about it, not looking for money out of them, but to let them know that there may be other vehicles on the road with the same problem that could result in serious injury or death. With all the recalls and now knowing the history of Chrysler Dodge taking care of these problems, I thought I should report it as I have not heard anything back from Chrysler/Dodge or the local dealer, nor has my mechanic. I also noticed on all of the lists for either buy back or recalls that the 2013 Dodge Ram was not included. Thus, the reason for writing you folks. Might want to look into the 2013 Dodge Ram as well, as completely losing your capability for steering seems like it would make it to the top of a list.
On the incident date I experienced my vehicle drifting to the right in steering. I checked my tire pressure which checked out. I then had my alignment check which was fine. I will soon rotate tire along with an oil changed. But I just seen this recall about the 1500 series. Even though my year isn't listed. I am worried and curious as to if the problem is related with similar malfunctioning parts.
There is a loud "click" noise inside of the front drivers side wheel. It occurs when the vehicle has the wheel completely turned to one direction which makes me believe it's steering or something inside the suspension. It was told to me at the dealership that it was a ball joint, which was replaced and it still happened again.
The 2013 Dodge Ram was the first year to use electronic power steering. The chip/module that controls this process is located in the steering rack. The module had an "internal failure". I was very lucky this did not happen while the vehicle was in operation. There would have been no way for me to safely get a vehicle this large parked safely without any power steering. I researched the issue online I found multiple blogs of people reporting the same failure (some who were driving at the time). Since this is not a part that should be subject to wear and tear, it seems defective and should be recalled before any lives (or more lives) are lost.
The contact owns a 2013 Dodge Ram 1500. While driving 65 mph, the speedometer went to zero, the vehicle stalled, and the steering wheel seized. The vehicle was restarted and was able to be driven. The failure occurred multiple times. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 7,000.
A D V E R T I S E M E N T S
- Millwood, GA, USA