This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought vehicle new in 2013 and the paint is bubbling on hood ( rusting ) and it also failed emission test when I went to get inspection sticker, I don't believe I'm asking to much that a vehicle 3 years old not rust and pass an emissions test.
Shortly after buying this pickup it would stall, the dash had an red electrical indicator exposed. The power steering shut down, the brakes were no longer power brakes.. this happened at speeds up to 45 miles an hour. Never happened at high speeds. I live & drive on mountain highways, and at times it took my breath. I would apply the gas pedal, it would eventually begin running again. No matter the time of year. It wasn't every day, maybe go along 2-3 months not happens, but it might happen every day for a couple of days. I took the pickup to Town & Country dealer in alamosa co. Twice, they would drive it. The explained to fix it, they would need to see it happen. I decided to drive it. However, today I have to rely on other people to drive it, and I worry now about there safety. I decided to take a trip in September of this year, and I have a friend driving for me. So I decided to research the web on this problem, finding there were several cases of this happening to doge pickups. One fellow was driving 80 miles an hour in the "fast lane", his stalled. He recommended that if you've had this happen to notify your state attorney general. I did, they ask I file it with you. I'm not angry with my dealer, other than the fact they ask me to notify Chrysler, and I told the they should represent me as their customer with the company. I'm 77 years old, been driving over 60 years. I've never hurt another person in a wreck, but this pickup is dangerous. I could trade it in, but that isn't a christian type thing to do to another party. It's a dilemma that I have no answer for. If it were only this pickup it would be different. It's the only mode of transportation that I currently have. My driving is generally over these mountain roads, to pueblo, Colorado springs, maybe denver. Chrysler corporation needs to understand the threat this pickup is over these highways. Help
The contact owns a 2013 Ram 1500. While driving approximately 75 mph, the check engine, ABS, and ESC warning indicators illuminated. In addition, the speedometer and cruise control seized and the vehicle lost acceleration. The dealer diagnosed the ABS module failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
The contact owns a 2013 Dodge Ram 1500. While driving at various speeds, the engine temperature increased without warning. On two occasions, the vehicle stalled due to the engine overheating. The vehicle was taken to the dealer. The technician stated that the vehicle was performing up to specifications. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 5,000.
The contact owns a 2013 Dodge Ram 1500. While driving 20 mph, the check engine light and an unknown warning light illuminated intermittently. The contact stated the vehicle overheated and smoke appeared from the front before becoming engulfed in flames. A police report was filed. The vehicle was towed to an impound lot but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 22,000.
- Dartmouth , MA, USA
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The contact owns a 2013 Dodge Ram 1500. The contact stated that while driving at 55 mph, the accelerator pedal was depressed but the vehicle hesitated before moving forward. In addition, the contact stated that there was water leaking from underneath the dash board to the floor around the driver's side and spreading to the front passenger's side. The check engine warning light illuminated. The vehicle was taken to multiple dealers, who diagnosed that software needed to be updated. The vehicle was repaired; however, the failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 25,000.
I rear ended a semi that was parked on the side of the road. I was going approximately 51 miles per hour. No airbag's deployed, but the front of my vehicle was destroyed.
The contact owns a 2013 Ram 1500. The contact stated while driving at various speeds, there was a leakage in the radiator cooling system. In addition, above the accelerator pedal, the contact stated water leaked onto her foot. The contact also stated that there was an abnormal smell coming from the air conditioning unit. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 47,000.
The contact owns a 2013 Ram 1500. The contact stated that the check engine warning illuminated intermittently. The contact stated the vehicle overheated and smoke appeared from the front end. The contact also noticed that water and coolant were leaking from the radiator. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000.
The contact owns a 2013 Dodge Ram 1500. While driving 65 mph, the speedometer went to zero, the vehicle stalled, and the steering wheel seized. The vehicle was restarted and was able to be driven. The failure occurred multiple times. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 7,000.
Has occurred 3 times within 30 days. At low speeds between 15mph and 35mph, engine stops, gauges go dead and aprox 6 seconds later the transmission slams into park. 1st time it happened I was lightly breaking & coasting for a stop light; 2nd time I was cruising about 35mph; and 3rd time I was accelerating from a dead stop across 4 lanes of traffic. The transmission going into park after the engine and electrical system went dead reminds me of when you turn the ignition off without first putting it into park - when this happens, a few seconds later, the transmission automatically shifts into the park position. I had at least 1/2 tank of gas each occurrence. I notified the dealership on 1/14/15, dealership says there are no recalls and that I would have to wait 2 weeks before they can check out the problem, which I consider serious. Additional electrical info that may or may not be related: The infotainment system frequently malfunctions - the play list for songs duplicates in the listing, songs repeat two to three times, sd card selection stops working, sd card selection all of a sudden stops recognizing the sd card. The infotainment center has also completely restarted as if it was rebooting.
While driving my trucks dash will go blank, the vehicle shuts off and then resets. The last time this occurred, when the vehicle reset the throttle came back on wide open and almost caused a loss of control. I reacted by manually shutting down the vehicle and coming to a rest on the shoulder of the road. Once I restarted the vehicle all was ok. I was only a mile form the Dodge dealer and returned it to them for a diagnosis. Again, nothing found. This has happened several times (dash resetting while driving approximately 10 times in the last 2 months) but only once has it came back on full throttle. I have been to the dealership three times for the dash resetting just to have them tell me they cannot duplicate the incident. This is a valid safety issue and needs to be addressed. After reviewing the Dodge Ram forums, I notice several people with the same issue.
Front end shook bad, engine light flashing. Truck cut off. Would not start. Towed to dealer. Was told to drive 50-several hundred miles for computer to reset. Engine light never went off. Truck did the same two more times! taken back to dealer June 5th. Then told evap leak.. engine light still on after this time as well. Told to do the same thing. Keep driving it until the computer resets!!! was driving at 55 mph and light started flashing and front end shaking so I pulled over. Sputtered and cuts off. So again it has been taken to the dealer and has been there since about July 19th to date!! have been told fuel pump was cracked, ordered and on back order. And misfirings on fuel injectors #7 and a random one. Warranty covered nothing. What if it cut off in an intersection?!! first time drained some water from fuel tank. Now saying possible sugar in it. However..neither would damage a fuel pump! I believe this dealership is lying and tampering. I had to pay for the first time around $900! I have had no vehicle during these times. This is a very dangerous and life threatening situation.
This vehicle has leaked oil around the oil filter since the 1st oil change. The company has never owned up to being a problem however I've had a oiled filled driveway ever since then. There are numerous complaints online from people with the same problem. How can Ram get away with not doing anything to fix the issue. I live 1 1/2 hours from the dealer and I'm afraid its going to vibrate off on my way there to get it fixed. I doubt they would fix the motor if it locked up on my way there.
Engine died at freeway speeds, ,taken to dealership 3 times, finally got it back, while driving on my way home it died again, could not stop until I hit cement culvert for water run off, damaging front bumper, had it towed to dealership where it sits now. The engine keeps shutting down without warning while driving on California freeways, big safety issue.
The vehicle will shutdown without notice, the engine will shut off and will not restart. The electronic dash will go black which shows what gear the vehicle is in. So shifting to neutral to restart the vehicle can be difficult since no indication is given of what gear. All power to the steering and brakes are no longer available. The vehicles computer does some sort of reset after several seconds but any attempts to restart the vehicle fail till the reset is complete. Taken to the dealer several times and also notified Chrysler which there attempted resolutions were only guess and does not resolve the shutdowns. Chrysler and service tech's have stated they have not heard of the issue yet another customer in for service same time as myself with a Jeep complained of the same issue that I had seen with my Ram. It appears this is bigger issue than just a single vehicle. This link shows what occurs when the vehicle shutdown occurs https://www.youtube.com/watch?V=iyh9vqehyiq
When the vehicle drives at the speeds between 30 to 40 mph the vehicle is sluggish. I'm worried in a particular situation when I may need the get and go this issue could compromise my life or someone else's life. I've brought it 2 separate Dodge dealer and the service dept. Says the computer module is going from 4 to 8 cylinder. This delay could be a safety issue and needs to be addressed.[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Dodge Ram 1500. The contact stated that there was a strong sulfur odor emitted from the engine houses the odor emitted inside the cab and became stronger when the heating or cooling system was on. The dealer advised there was not yet a repair for the failure. The manufacturer was aware of the failure. The hoses were not replaced. The VIN was not available. The failure and current mileage was 6,000.
A D V E R T I S E M E N T S
- Lowell, MA, USA