This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ram 1500. The contact received a recall notification for NHTSA campaign number: 17V821000 (power train) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (auburn Chrysler Jeep Ram, 1901 grass valley highway, auburn, ca 95603) confirmed that parts were not available to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have a Dodge Ram 15000 crew cab laramie. Both tail lights are malfunctioning in the blinkers. When I turn the blinker on it blinks really fast and says the tail lights are bad and need to be replaced. The lights in the back are half out when this happens. It does not happen all the time. I did see there was a recall, but for my VIN there is not. So it appears all 2013S seem to be affected. I also have a ticking noise in my engine when I start the vehicle. It lessens as the car warms up. I noticed there was a recall in 2012 for bad exhaust manifolds. I believe this is still occurring on these vehicles. I have not repaired either of the items on my truck because I believe it is just malfunctioning. I don't recall how long its been occurring but at least for over a year.
Truck starting to shake and not be able to accelerate, took it to get check out, replace lifters, cam shaft, getting codes of mis fire in cylinder six, then cylinder four. Then cylinder 6 reactivation control performance, then cylinder deactivation system bank 1, oil pressure out of range camshaft advance/ retard disabled. Spent. When driving going over pass or incline trucks starts to shake like its going to explode. Now it is starting to just die and turn off while driving or at a stop sign.
"brake transmission shift interlock" I recently received my latest recall (this recall makes 4 in total since initial purchase of my 2013 Ram 1500). This latest recall is T79, and the previous 3 were: T25; R36; R23 all recalls are due to safety related issues on my Ram. This latest recall (T79) is the most concerning, because the vehicle can actually roll away while in the park position, without emergency brake engaged. I received recall T79 in early February 2018, and as of today 03/21/18, parts are still not available at my local fca dealership to fix this dangerous safety issue. For this reason my truck stays parked and only has approximately 14,800 miles, and my resale value has greatly been devalued. I do not feel safe behind the wheel of my truck and therefore I do not drive it. I feel I was mislead into believing I was buying a vehicle that was safe and fit to operate on the road, and this has not been the case. My truck is unsafe to operate due to this most recent recall T79, and I feel cheated out of a vehicle that I cannot even operate safely. I emailed fca, and explained to them that I felt I was mislead into purchasing an unsafe vehicle and would like a refund for the purchase price of the vehicle, because it is becoming more apparent to me that I was sold a lemon. There are over 1.5 million trucks out there with this T79 recall and parts, at least in my area, are currently not available, which poses an enormous risk and liability to continue to operate. 4 safety recalls in less than 15,000 miles, and almost 1 for every year of ownership is completely unacceptable. Thank you very much, -[xxx] phone [xxx] ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
- Guadalupe, CA, USA
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The contact owns a 2013 Ram 1500. The contact called the dealer (rick hendrick Jeep Chrysler Dodge Ram, 8333 rivers ave, North charleston, SC 29406, (843) 639-5475) several times regarding a recall repair for the brakes and power train. The dealer was unable to provide the part from the manufacturer within a reasonable time frame to receive a recall repair. The manufacturer was contacted to determine when the part would be supplied to the dealer. The VIN and recall information were not available. The contact had not experienced a failure.
The contact owns a 2013 Ram 1500. While driving approximately 70 mph, the pinon nut loosened from the rear of the vehicle, which caused the rear of the vehicle to lock up. In addition, the driveshaft locked up and then fractured in half. The vehicle was towed to patterson Chrysler Dodge Jeep Ram (1611 us-259 bus, kilgore, tx 75662) where it was diagnosed that the rear end locked up on the vehicle and needed to be replaced. Also, the driveshaft and front and rear U-joints needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2013 Ram 1500. While the vehicle was parked, it rolled over the contact's foot, crashed into a tree in a grocery store parking lot, and struck a concrete pillar. A bystander noticed that the gear shifter had shifted out of park. The vehicle was taken to an independent mechanic and the body damage was repaired. The vehicle was not taken to a dealer. The vehicle was not repaired. There were no injuries and a police report was not filed. The manufacturer stated that because the vehicle was taken to an independent mechanic, there would be no segregation. No further assistance was offered. The approximate failure mileage was 22,013.
Truck started tapping 4-5 weeks ago. I was advised that it was probably an exhaust manifold leak... to get it fixed at inspection. 5 days ago, truck started skipping and the cil came on. Error code PO302. Mechanic diagnosed as cam lobe failure. The truck has 113,500 miles on it all highway. Synthetic oil; plus fuel. Based on my research... this is a problem that seems to be prevalent. Chrysler should cover this repair. $3500 repair cost for a truck less than 5 years old. Unfair to say the least.
2013 Dodge Ram 1500. Consumer writes in regards to transmission shifts hard, tire balance issues, clock, ignition malfunction and other mechanic problems. The consumer stated the clock and ignition switch were repaired. The upper ball joints failed. The dealer offered to assist with repairs for the tires, but the consumer declined. The consumer requested to be reimbursed for repairs made, to be advised about warranties, and a replacement vehicle. Updated 10/10/2017
I was a passanger in the truck driving down the road and we turned right.. the truck slipped out of gear.. I heard the truck rev up cause the driver had his foot on the gas as nothing had happened.. both his hands were on the steering wheel so at no time did he turn the dial shifting gears.. the transmission did that mysteriously on its own.. when it did happen I looked at the shifter indicator light and it said it was in park.: we were doing about 15 miles a hour so no way was it in park ! at that point the driver tuned the dial shifter back to drive and it went back into gear.. this truck has only 16,000 miles on it.. it'd still brand new.. the driver told me it's happened before and he worried he will be on the highway doing 55 mph when it does causing a accident. This is probably some sort of computer problem since these new trucks have transmissiions that are run by computer and not the manual shifter cable like the old days.. of course the dealer denied anything has haopend and blamed the driver.. as in most car manufacturer recalls, ,, it takes several people to die from accidents before they admit there is a problem. This Dodge Ram truck slipping out of gear is a problem as you can look it up on the internet and see all the people that have had it happen.
During December 2016 and January 2017, a recurring safety issue occurred. While at a stop light twice, the truck surged without warning (while the driver's foot was on the brake) or while in motion, slipped into another gear on several occasions. Given the safety concern, on February 4, 2017 we took the truck to the mechanic who replaced the faulty part related to the gear shift knob issue.
The contact owns a 2013 Ram 1500. While the vehicle was on and in the park position, it independently reversed out of the driveway and crashed into a tree. There were no injuries sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 52,184.
The contact owns a 2013 Ram 1500. When the vehicle was shifted into park, it rolled away independently without warning. The vehicle was taken to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.
Dodge Ram 1500 key fob will not start the vehicle. The fob is not reliable, as it has failed yearly since we owned the vehicle. We fear that failure to start poses a safety hazard, as the vehicle could not be removed from a dangerous situation if it stalls.
Vehicle was parked on a slight incline and in park. Parking brake not engaged. Unloading groceries with rt rear door open. The truck rolled backwards about 1.5 feet then stopped. This truck has the column shifter. Noticed complaints concerning rotary shifter. However, it rolled on its own while the shifter was in park position. Temperature was around 25 degrees and clear. Left tires were on dry pavement. Right tires on snow. Truck did not slide as it left very noticeable tire tracks.. first time we have experienced this issue. Now we are very leary of the truck rolling unattended... thanks
On 12/7/16, a desolate, straight, country road, I stopped my truck to investigate damage from a deer that had run into the driver's fender while I was driving about 25 mph. Even though I placed the truck in park after my stop (to make it stationary), the Ram started moving as I attempted to exit its cabin; and then it drove for about 300 feet at idle speed down the road, where it stopped in a shallow drainage ditch. Meanwhile, the Ram's "self-driving" mode had caused me to slip on the running board and to fall very hard to the ground (a distance of at least 22 inches). The results: Pain, hand and knee cuts, extreme bruising and swelling of the entire left leg, and bruising and swelling of the lower right leg. These required some medical attention. Fortunately, there were no blood clots, no broken bones, no dislocated limbs, nor run-over limbs! I was very lucky!!
My truck rolled down a hill while in park through my garage and was stopped my rolling into my tractor. My truck was less than a year old and almost totaled. Plus I was hurt trying to jump into the truck to get to the brakes as it was rolling
The contact owns a 2013 Ram 1500. After the vehicle was shifted into park, the vehicle independently rolled over an incline and crashed into a tree. The failure occurred without warning. The vehicle was towed to an independent mechanic. The manufacturer was notified of the failure. There were no injuries. The failure mileage was approximately 57,000.
The truck shifted it self into gear while running it was in park I got out and walked away once I was 50' away I heard the truck shift and turned just in time to see it start rolling away. Once I recovered my truck from the bottom of the hill I though maybe I left it in gear and got out unlikely I have owned the truck for three years. I attempted to see if it would repeat I could not get it to sit on my driveway in gear with out rolling away immediately while in gear. My drive way is steep and this did considerable damage to the truck and property. The truck shifted itself in to gear once before when I first purchased the truck but at the time I wrote it off to my confusion with the dial shifter and the truck only went a few feet into a curb block. Now that this has happened I reconsidered. I will not be letting my truck run any more without me behind the wheel.
A D V E R T I S E M E N T S
- Grass Valley, CA, USA